
College Pro Painters
About us
Additional DBAs - College Pro Home Painters, College Pro Painters US Ltd, College Pro Painters USA Ltd.
Business highlights
Services we offer
Residential house painting, deck staining, fence staining, light commercial painting & pressure washing.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
53% | ||
27% | ||
8% | ||
8% | ||
4% |
"Thank you for your business. I am sorry to see we did not meet the bar in working with you and I will take the feedback to better our training. If anything comes up to take care of please let us know as you are under warranty through 2017."
"Thank you for your business and review."
"Thank you for your business."
"Thank you for your business."
"Thank you for your review."
"Thank you for your review."
"Thank you for your review."
"Thank you for your review."
Very disappointed about the results.
"I will reach out to you directly in hopes of resolving your concerns as I am just made aware of them. Thank you."
"Thank you for the feedback, we will put it to use in our training."
"Thank you for your review. We appreciate your business."
"Thank you for the business!"
Contractor was suppose to start in June and did not start until July 10th. Started the job and never showed up again. They ruined my deck boards. They used to be smooth and now they are all cut up and rough from being ripped apart by the pressure washer. There is old stain residue all over my house, stone walkway, bushes, fence, flowerbeds. The latest contact he said he would be out to finish this weekend (07/18/15) and never showed up. Then he left me a message stating he needed to wait to get money to buy my stain even though I paid a $200. deposit. I am afraid now I will have to hire someone else to complete the job and file a claim against his bond to recoup damages. My contract does not have any management or contact phone numbers other than the franchisee. I am sure there are some college pros that are very good, but this is one to avoid.
Do not use: Jared Barker License # Collepp852DT
"So sorry to see this experience - we will be addressing this with the franchisee right away and a local GM will be contacting you. 1-800-327-2468 (1-800-32-PAINT) is our contact number and can be routed directly to leave full time staff messages. In this case we will be contacting you now that we are aware of the problem."
I used to paint houses professionally, so I was worried we were going to get a bunch of young kids who didn't know what they were doing. As it turned out, because school was still in session, we ended up with a crew of slightly older gents who were fast, knowledgable and professional. One of them even rebuilt a window that had rotted simply because it bothered him, at no additional charge (which I tipped them for - it looks beautiful). All of my neighbors thought it looked awesome. They cleaned up well. I would totally use them again.
"Thank you for your business and review!"
Multiple calls to him and to College Pro resulted in them sending another guy out, alone. He said he was the director for the Salem area, and was a nice guy. When I returned later that day, I discovered he'd done the sloppiest brush work of anyone I've ever seen in my life, leaving thick globby smears of paint over the entire house. Unbelievable.
More calls to College Pro and the Portland area rep...They sent another guy out. Also alone. He had to sand down much of the exterior of our house and repaint it. In the rain. Had to come back to repaint parts that had sloughed off in the rain. His touchups of drips were sloppy, which I'll end up having to sand down this spring and repaint.
Finally, several months after paying my deposit, I got a painted house, but not without excessive waste of time on my part, and a still imperfect paint job.
"Thank you very much for the business and review!"
"Please contact our regional VP by calling the customer service center on your contract. We show no record of any work performed by someone by this name, or any other Clark in this area in 2014. Customer service is very important to us and we first want to ensure you are reviewing the correct company, and secondly, that we make it right regardless of our work or not!"
"Thank you for the business and review. We very much appreciate it!"
Licensing
State Contractor License Requirements
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