unknown

That was a good experience. 

unknown

The work was done beautifully and within estimate. When I met and thanked the fellow who did the work on my car, his face lit up because he worked really hard and was happy I was pleased. Same with the boss. Quality people, quality work. Originally I chose South City Auto based upon Angie's list reviews!!!!! So these folks have been consistently helpful!
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p.s. I was able to drop off my Enterprise Rental car at the South Hill location when I picked up my car following repairs.

Great job in repairing the front of my vehicle which had been damaged by another vehicle.   The front of the car needed some repair as someone had backed into it in a parking lot.  The car looked great when I drove it out and looked brand new.  My only concern was that the estimate was about $700 and it actually cost about $2000 which I was not advised of until I showed up to pick up the car.  It also took 5 days instead of the 3 days they had stated when I brought it in.  Obviously there was more work needed than they saw in the initial inspection and estimate, but I think a phone call to the owner would be greatly appreciated.

unknown

The two families who jointly own City South Auto Bod run it in an extremely professional manner, demonstrating thoroughness and clarity in their written and spoken communications. They presented the typical/required body work documents, (cost estimate, detailed post-work report, etc.) but they also presented an initial "Welcome" letter, explaining their payment requirements/practices so that everything was "up-front." They estimated that the repairs would take a week but they were done in 3 business days. Their excellent work was equaled only by their genuine friendliness and amazing attention to customer comfort; they had a brightly decorated, well thought out designated area for children to play

Great super.