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Alta Pest Control

Rodent Pest Control Service, Bug and Insect Pest Control Service, Bird and Bat Pest Control Service,

About us

Established in 2018. After being in the industry for years and with multiple companies, the owners decided to break loose from big corporations and build their own small business. After college, they took all the good and the bad they learned along the way to create Alta. The owners are brothers who were taught honesty, hard work, and serving others by their parents. They are excited to bring these traits to a business level and provide superior service to the residents of Spokane Valley.

Services we offer

-Ants -Spiders -Wasps/Hornets -Carpet beetles -Roaches -Fleas -Rodents -Earwigs -Silverfish

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
3.014 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
43%
4
7%
3
0%
2
7%
1
43%
Showing 1-14 of 14 reviews
Trish J.
Sep 2024
1.0
$167
This company is horrible. They talked my dad into a contract promised him the world, then didn't do what they said. He tried to call them about it but couldn't get through. He went to the bank and had them cancel the payment. Visa investigated and determined that Alta was in the wrong so Alta threatened him with collections of the full contract, so he paid. Please avoid them. They also delete bad reviews in Google. The sales person put his wrong name, wrong address and created a fake email for the contract to go to. My dad only owns a mobile phone. The office when we called to complain didn't care.

Viktor L.
Jun 2024
1.0
$1,500
We hired Alta past control last year contract is for year This Company is a HUGE SCAM They DON'T Do What they say they do. Don't sign a contract for a year Bugs are still coming in the house there are several times I watched my Video surveillance when they come to the house don't even get the equipment out. The guy came in and out less then 3 minutes. Two times came in walked around the house with a web duster and he didn't even use it DID NOT spray anything then left DON'T WASTE YOUR hard earned MONEY !!!! ALTA PAST CONTROL is a bad Company. NOT RECOMANDEN IT

Tess R.
Aug 2023
1.0
$343
SCAM. They say you will get services quarterly for quarterly payments which I approved but they are charging monthly when calling to address the issue I was told they wouldnt cancel my service without a deferment plan which I will have to call in January to let them know if I'm staying or not..... If I don't stay I have to pay an additional $300. for a service I don't want.

Shawnna L.
Jul 2023
5.0
Yes, I recommend this pro
$68
I love working with this company. All of their employees are so helpful and thorough. Most recently our property was serviced by the most awesome bearded ginger! He spent quite a while meticulously searching for wasps nests (and collected 10!) and almost passed out from heat exhaustion in the process. We are so grateful for his efforts. 11 out of 10 stars. Would most definitely recommend!!

Eric H.
Jun 2023
1.0
$420
My experience was basically the same as all the 1-star reviews. HORIBLE company to do business with!! The number they gave me to cancel was so bad, T-Mobile would not let me complete the call. I have a note on that number that says 'Block this Spam Number' with 2 exclamation points after!! So they keep sending the agreement saying I have to pay up or they will turn me over to a collection agency. Do yourself a BIG favor and do business with someone else! VERY sleazy business!

Austin B.
Mar 2023
1.0
$600
Alta will come to your door, use high pressure sales tactics, and sign you up for a contract while not disclosing up front the highly expensive cancellation fees. The kid salesman told me they'd bill me 4 times for 4 treatments. I'm being billed monthly and cannot exit early due to a $300 cancellation fee. Alta will scam anyone and everyone just to make a buck.

Tre P.
Jan 2023
1.0
$250
Alta has been the worst company and biggest headache I’ve ever had to deal with. They play contract games and trick customers into signing long contracts and then charge a crazy expensive fee that’s more that the service cost to cancel it. They don’t call or schedule appointments when they come to complete the quarterly service, they just show up and “complete” services without notifying the home owner. I have a back yard that is included in the service agreement and they never complete because they cant access it without the homeowner (myself) providing the access. When I call to complain that the full services weren’t complete the head office is rude and unprofessional and lie saying the services were complete and that the backyard was fully serviced, they then try to charge a fee to send someone out again. Once I explain that no one can get in the back yard without someone being home to let them in, then then send someone back out. All the repeat the process again next quarter.

David W.
Mar 2022
5.0
Yes, I recommend this pro
We want to say thank you to Stephen. He came out to service our house today. He was thorough, friendly, and made sure to ask if we had any special needs. He is a great representative for your company. We would like to have him back if he is available on our next scheduled service. We are glad that we switched to your service. Sincerely, Dave

Jason M.
Oct 2021
2.0
$290
I will never deal with t his company again. We had nothing but problems in their services from the very start. I had to call the owner after the first application, as technician claimed to be there much longer than he was, verified by our camera system, and they had to come out again. I asked the the tech what he was sweeping for and he told me wasps and spiders. After he left, I found two wasp nests in an open area around the 6-7 foot height. I got many assurances from them but nothing has changed. I did finally get to cancel the service after paying the $290 cancellation fee, that I don't agree with as the services were terrible. Customer service was friendly, but again I still got charged their cancellation fee because I didn't want to continue with their service. Very disappointed and would not recommend to anyone. It seemed to be a VERY quick service and I was completely dissatisfied with them. Beware.

Carolyn N.
Jan 2021
4.0
Yes, I recommend this pro
$38
I just want someone to get a hold of me to let me know that someone is coming out or not . I would like to know the day before you come out. Thank you

Eric L.
Dec 2020
5.0
Yes, I recommend this pro
$120
It went very well. The price was reasonable, and the workers were friendly and thorough.

David F.
Dec 2020
5.0
Yes, I recommend this pro
Great price and employee's always on time and professional!

Steve Y.
Nov 2020
5.0
Yes, I recommend this pro
Excellent service came back as many times as I needed them to to perform whatever I needed done very professional they did an awesome job.

Suzann M.
Nov 2020
5.0
Yes, I recommend this pro
Fantastic. These guys are the best. Professional, reliable and their products work.
Response from Alta Pest Control
"Thank you [Member Name Removed] for your kind review. We appreciate you taking the time to do so and we look forward to ongoing service at your home."

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Alta Pest Control is currently rated 3.0 overall out of 5.

Alta Pest Control accepts the following forms of payment: CreditCard

Yes, Alta Pest Control offers free project estimates.

No, Alta Pest Control does not offer eco-friendly accreditations.

No, Alta Pest Control does not offer a senior discount.

No, Alta Pest Control does not offer emergency services.

No, Alta Pest Control does not offer warranties.