y husband and I bought are first home together and was recommended Allens Final Touch for painting. When Ryan came to look at our project, he told us he had his contractor's license and could also help with other things. Being first-time homeowners, and having Ryan being recommended to us, we decided to hire him to texture the walls, paint, and put up trim. He came the very next week to begin the project with his crew, even though I had mentioned the electrician wasn't finished with his portion but he said it didn't matter, and also wanted us to have all the doors and trim and paint picked out before he came which gave us two days to do so. On day 2, I came in the morning to check on the project and found the trim had been put up around all the doors and windows in a craftsmen style which we hadn't requested, but I felt uncomfortable telling Ryan how I felt (not okay!). So once my husband got off work, I went with him to the house to show him what he had done, and he politely asked Ryan if he could mock up one window showing the trim done with a 90 degree flush angle on one side and the craftsmen on the other so we could see both options. At the request, Ryan just exploded and started yelling, throwing his arms up, and telling him "he would NOT change it. And it doesn't even matter, its just trim. Why are you making such a big deal about this!" We calmly told him this was our first house and we were spending a great deal of our money to fix up. He (Ryan) was so mad, and angrily suggested that he was done. I (Lisa) was very upset myself, mostly because he had yelled at my husband (who is the calmest person on the planet), and I told Ryan that we would no longer be needing him for our project. He was again, very upset, and then threatened to put a lean on our house is we didn't pay him for his two days of work (which we had already put a $3,000 deposit down for). He charged us an additional $4,250 for his two days of work, all of which we had to have re-done by other professionals because it was not done properly. The wall texturing, the paint, and the trim. All of which was confirmed it was done poorly, wrongly, or just done bad by all the professionals that followed. This was a extremely emotional experience for my husband and I and took us a very long time to recover from, both emotionally and financially. It was our first home together, something we had dreamed of for so long, and we just had such an awful experience with Ryan. I hope no one has to experience the same thing we did!
