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Sole proprietor with over 22 years experience. We are a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. We have many years of experience to give you confidence that we are your number one choice for your next home project. You will find us to be competitively priced with close attention to the details of each and every project that we are involved with. We look forward to building lasting relationships and guarantee your satisfaction!
Our business is our livelihood but it is also so much more. Quality Kitchen Cabinetry was started to fill in a void in the current market and to make a business that people can place their trust in. Over the years we have never lost our commitment to our clients and that is what has allowed us to succeed in a very competitive industry. The employees of Quality Kitchen Cabinetry stand committed to our purpose and will provide the best service!
Transblue provides Landscape design and construction services. We take great pride in our work and our attention to detail. We provide retaining wall construction, irrigation systems, water features, hardscapes (patios, pavers, flagstone, concrete), fencing, decking, synthetic turf, new sod, landscape design and plantings, drainage systems, etc. We love helping people and love our business, we love enhancing out door spaces for our clients! Landscaping isn't just a yard it the place were friends and family gather, it is where birthdays and holidays are celebrated! Its more than home it's where the magic happens! We truly work to bring those dreams to reality for our customers!
We hired Gary to remodel the bathroom and install a custom shower. After a year we noticed tile cracking and popping off the shower floor. (because of his professionalism w/another bathroom we did not contact him for this, both bathrooms were "completed" before any issues were apparent.) While trying to investigate the problem, I went behind the shower wall (the wall is open in the utility room.) and stuck my hand between the membrane and sheetrock, it was very wet. In order to prevent mildew we demolished the very bottom of the shower wall. This is what we found. Gary installed the membrane for the custom pan, incorrectly, he used the wrong product to create the pan, he installed a drain for a fiberglass pan, not a custom pan. The drain is not level. He installed the sheetrock to the floor of the pan, which is incorrect. So this is what was happening, the wrong drain didn't allow any extra water that didn't go down the drain to seep out. The water backed up in the pan and eventually was being soaked up the drywall. I have photos and I have tried to contact Gary w/ no response. I now have to file a lawsuit in superior court to attach his bond per WA state regulation. I asked for a bathroom and got a petri dish.
Description of Work
Basement Bathroom remodel
Category remodeling,garage builders,home remodeling
Service Provider ResponseFrom the owner of Acuity Construction & Design: Acuity Construction performed this remodel work on your home over a year ago and we had no knowledge or control over what happened to our work after we turned the project back over to you. After we received your complaint, we reached out to you and offered to perform repair work at no cost. We were not obligated to make this offer and we do not agree our work was defective in any way. We simply wanted to make a former customer happy. To date, you have refused our offer and seek a substantial cash payment instead. We are a small, family owned company, and we simply cannot afford to pay for someone else to re-do work that has been in in a customer's home for over a year with no previous complaints.
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