About us
Restoration 1 is a team of property restoration experts and immediate responders who help homeowners after disaster strikes. Our professionals are among the most trained and experienced technicians in the industry. We use the field’s most advanced and innovative practices to ensure your property is returned to its pre-damaged state. Whether you’re dealing with the aftermath of a burst sewer main, a house fire, severe mold growth, a flood, or any kind of disaster, Restoration 1 is here to make sure your home is rebuilt and restored to its original state (or even better). Our team responds to emergency damage immediately, utilizing our national supply of resources and professionals to pull together and fix your property.
Business highlights
Emergency services offered
15 years of experience
Services we offer
Demolition, Dry outs, Garbage removal, Recovery Service - Water Removal, Toxicity and Mold - Removal
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.722 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 5% | ||
| 5% | ||
| 5% | ||
| 0% |
Filter reviews by service
Showing 1-22 of 22 reviews
R L.
Aug 2022
My dishwasher leaked .. slow leak.. all flooring, half of cabinets removed for mold. Brittany wa outstanding @ tearout fans, suppliesâ ¦.excellent work.& serviceâ ¦ Brandon/ Jason .. excellent communication w/ my claims insurance & myself. I highly recommended them!!!
Lauran J.
Feb 2022
Water Removal Recovery Service
This company came out almost immediately, they knew what they were doing, they worked hard, but they worked smart. The flood in my basement had been there for a while as I had been gone when it happened. Every employee and supervisor there is friendly, knowledgeable, and they work together like a well -oiled machine. I would without hesitation HIGHLY recommend them to anyone. I cannot thank them enough. I would give them stars!
Jackie K.
May 2021
Restoration1 is an awesome company. 5 Stars!!! They are professional, prompt, reliable and do awsome work. If you ever need their services, ask for Jason C, Gunner, Mike M or Mike B. We couldn't be more impressed with their thorough inspection to determine the cause and damage, but they do supurb work and recommended a great contractor (Compass Const) to replace the sheet rock, re-texture the ceiling etc.
Tammy M.
Dec 2020
Water Removal Recovery Service
BEWARE !!! September 2020 I hired them to do the mitigation from water damage in my basement because I read good reviews about them on Home Advisor. I have Farmers insurance they charged my insurance $10,000 , Farmers said they were over billing would only pay them $8,000 Restoration 1 said they would put a lien on my home if I did not pay the remaining $2,000 so I did . BEWARE !! Farmers dose not recommend Restoration 1 , before hiring them ask your insurance company who they recommend to avoid a lien on your home or paying $$$ out of pocket
Response from Restoration 1 of Spokane
"Tammy, I am sorry you were taken advantage of by your insurance company. The adjuster on your claim actually stated that the job was not grossly unsanitary due to microbial growth. In all my years of doing this, I have never heard or seen that. If I actually thought they were going to stick it to you this way, I would have not charged you. I am more than happy to refund you the difference of what your insurance company did not pay. I wish in the future, you can have a conversation with someone instead of trying to make us look bad. We did all we could to work with an adjuster that not only took almost 90 days to pay your claim (reason for lie."
Mark W.
Aug 2020
They did great
Myron B.
Aug 2020
I Didnâ t know where to start and they called my insurance company starting the claim, organized the removal of damage that started in the wall behind kitchen cabinets on the floor above, packed up the bedroom below and today returned pieces of furniture, rehung clothes that was qin the closet and even reassembled the bed.
Wayne L.
Jun 2020
Water Removal Recovery Service
Worked with our insurance, very efficient, got our place dried out and recommended a good contractor to put us back together.
Paul W.
Jun 2020
Water Removal Recovery Service
Had to have them come back and clean up their work. It was OK with them until I asked for pictures ( which they tool on the original work). They looked at the pictures and said they had to come back and take more photos before releasing them to me to send in for the insurance claim. They had left lots of the wet insulation on the crawl space. They cleaned it up when they came back.
John N.
Apr 2020
Water Removal Recovery Service
15092025663
Wendy H.
Mar 2020
Water Removal Recovery Service
all of the guys that came to my house on february 10 ,2020..did great job. a prefect ten for all of them.a very very big hug and a thankyou. wendy hill
Earnestine H.
Mar 2020
The agent was professional, kind and did an excellent job communicating the technical information I needed.
Ron S.
Dec 2019
Very professional. Went over and beyond to determine our needs and presented unique fixes for our specific problems. Excellent customer service.
Cassaundra H.
Nov 2019
Scott, Sam, And the other staff that I worked with were very informative, courteous and professional. I will use this company again.
THOMAS S.
Oct 2019
Outstanding work, people and company. Dont be concerned about hiring them. Not a glitch.
Debbie H.
Oct 2019
Sam and Colin did a wonderful job for us. They blew in insulation in our garage ceiling and upgraded the insulation in the house. They were very quick and friendly to work with. The clean up was also very good. Sam took extra time to explain things to us and answer all of our questions.
Sam M.
Oct 2019
sam and michael were very professional and did a good --cleaned up after. very satisfied.
Sandi D.
Sep 2019
They were pleasant and really worked well with me
Mark P.
Sep 2019
Did a good job.
Betty N.
Aug 2019
Water Removal Recovery Service
they were prompt and very responsive and also professional
Paul S.
Jul 2019
They are on it!!
JoAnn R.
Jun 2019
I was very happy with the work they did. They were great, on time and did a wonderful job. I would recommend them to anyone who was looking for someone to do this kind of work.
Doug S.
Apr 2018
I had a wonderful experience and have since recommended them to others. They are professional and eager to please their customers.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Restoration 1 of Spokane is currently rated 4.7 overall out of 5.
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
Restoration 1 of Spokane accepts the following forms of payment: CreditCard
Yes, Restoration 1 of Spokane offers free project estimates.
No, Restoration 1 of Spokane does not offer eco-friendly accreditations.
No, Restoration 1 of Spokane does not offer a senior discount.
Yes, Restoration 1 of Spokane offers emergency services.
No, Restoration 1 of Spokane does not offer warranties.