Naturescape Northwest

I am extremely disappointed with the service provided by Naturescape Northwest for a small landscaping job they did for my mother-in-law. The project involved installing a weed barrier and some river rock into small, already prepared planters and planting four small grasses. Despite the simplicity of the task, the execution was subpar and far from what one would expect from a professional landscape company. First and foremost, they charged over $1000 for this minimal job, which is outrageous given the poor quality of work. My mother-in-law specifically asked them to use the existing basalt rock as edging. Rather than lifting the existing rock, and putting the weed barrier under it, they stopped the weed barrier a few inches from it and merely put the river rock over it. They even placed the river rock right over an existing sweet pea plant without bothering to remove it. The end result looked amateurish, like something a kid down the street might have done, not a professional landscaper. When I contacted Blent to express my dissatisfaction, he blamed my mother-in-law, stating that it was what they bid and she signed it. I asked for a detailed breakdown of materials and labor costs, which he flatly refused to provide. Moreover, Blent called my mother-in-law afterward, further bullying her and refusing to take any responsibility for the shoddy work. It is clear that Naturescape Northwest took advantage of an older, single woman, charging an exorbitant price for substandard work. Their lack of professionalism and accountability is appalling. I would never recommend this company to anyone and strongly advise others to avoid doing business with them. This experience has been nothing short of frustrating and disappointing.