Founded 2002 • With Angi since August 2010
Service Provider Response
[Member Name Removed], I am Truly sorry that we had this miscommunication. Our quote to you was not for a simple light fixture, it was for a new sub panel and the required grounding and bonding in the your pool house. There were multiple things with your electrical system that were unsafe and code violations. At CEI we will not perform any work on unsafe electrical systems unless we can bring the part that we are working on up to code and safety standards. I think the fact that you were in a hurry the day we came to look it over and we couldn't stay to explain the quote to you might be where some of the misunderstanding took place. We take electrical safety very seriously here. We take out permits on all of our work as required and we have lifetime warranties on our work. Please take a minute to look up swimming pool electrical safety on the internet. there is plenty of info on it. https://youtu.be/VvCrh2ybw6IService Provider Response
Thank you for the nice review, It is always a pleasure keeping our customers safe and happy.Service Provider Response
[Member Name Removed], Thank you for the nice review, It makes us happy to make our customers happy!Service Provider Response
[Member Name Removed], Thank you for the nice review and for the opportunity to serve you. We strive to be the best electricians in the Spokane area and to earn our customer's trust so we can have you as customers for life. Thank you!Service Provider Response
[Member Name Removed], Thank you for the opportunity to serve you, anytime you need help again don't hesitate to call. Thank you for the nice review. It is our goal to be the best Residential electrical service company in the Spokane area.Service Provider Response
[Member Name Removed], I truly apologize for the misunderstanding of how our company operates. I blame myself for not communicating properly. We will definitely try harder in our office to explain to our customers how we operate. Our company does not give estimates we give "Straight forward pricing quotes" there is a big difference. our price will not change at the end of the job even if it takes us longer than we think it should. We understand that time is so important to everyone these days so we have evolved to make the best use of our time in order to save our customers time. We send out a crew to provide our customers with a quote and get the work done the same day. Our vans are stocked with most of the items needed to complete the most common projects. If we do not have the parts on our vans we do not charge you the extra time it takes to travel to get the parts. We stand by our work with guarantees and an option for a lifetime guaranty. We employ the best electricians in the area and they are trained weekly on the best practices for residential service work. We like to be up front and transparent in our pricing we will not try to get more out of our customers at the end of the job. That is why we let you know about our $49 call out fee before we send out highly trained technicians to your home.Service Provider Response
[Member Name Removed], Thank you for the review and Thank you for your business. I do want to apologize again for the overlooked code issue, and any inconvenience it caused. It was a pleasure doing business with you.Service Provider Response
Thank you for the kind review.Health & Safety Measures
Angi Certified
LaBenne Electric is an electrical contractor servicing the Spokane area. We have 10 years of experience and specialize in Residential and Commercial new construction and remodels, Electric Vehicle Charging stations, service upgrades and panel swaps, generator interlocks and transfer switches. Please message us or call us directly for service (509) 954-2261 Owner operated small business. Integrity first.
Angi Certified
We can take care of all of your electrical service needs. We have the experience and dedication to do the job right the first time! We guarantee your satisfaction, and we won’t leave until the job is done right. Call to schedule an estimate today!