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Cascade Windows

Founded 1989 • With Angi since August 2011

2.8

(3) Verified Reviews

Description

Additional contact name - Randall Emerson, Paul Maylen, Garman Lutz. Additional fax - (866) 530-8937. Additiona email - ISR@cascadewindows.com. Additional DBA - Window Products Inc. Additional address - 10507 E. Montgomery Dr, Spokane Valley, WA 99206, 10255 SW Spokane Court Tualatin, OR 97062....

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Verified Reviews

A few reviews for this pro...
1.0

04/15/2013

Verbally contacted Cascade Windows for a warranty issue regarding moisture between two window panes in our house (12 years old) that was pointed out during a home inspection since we are selling. I was told to use the warranty web site to submit the claim. I did so but did not hear back after several days so I decided to call again. They scheduled a technican over the phone to come take a look and...

Description of Work
Warranty replacement of failed windows.

Category replacement windows

1.0

07/12/2012

We had windows in 2005 made by a company called LbL. Cascade purchased LbL in 2010. Recently a seal leak was located by another company I hired. The windows came with a lifetime warranty. Cascade came out agreed to look at it. They quoted me a price of over $300 advising me that they did not purchase the warranties from LbL. The customer service is awful. What they're doing may be legal but is not...

Description of Work
Cascade bought the company that made the windows I purchased in 2005. They will not honor my warranty with the original company.

Category glass repair

5.0

08/29/2011

The guy did it for free since there was a guarantee. Their customer service stood out to me. The guy was really good and very helpful. We had issues with two windows. So, he changed all the sliders on every window that we had. They did go above and beyond. The guy was very knowledgeable too.

Description of Work
Cascade Window replaced the sliders on all our windows about a week ago. They were the ones who installed the windows in 2007.

Category replacement windows

    Services Offered

    Whole Sale only.

    Services Not Offered

    Installations

    General Information
    Free Estimates
    Not Applicable
    Eco-Friendly Accreditations
    No
    Senior Discount
    N/A
    Warranties
    Yes