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Snoqualmie Valley Tile & Marble Installation
Tile: Ceramic and Porcelain Repair, Tile: Natural Stone (Granite, Marble, Slate, Quartz, etc) Repair, Tile: Ceramic and Porcelain - Install,
About us
We at Snoqualmie Valley Tile & Marble have been serving the state of Washington since 2007. We provide hands on service with quality our #1 priority. We want to make your house a home.
Business highlights
18 years of experience
Services we offer
Tile and Marble
Amenities
Free Estimates
Yes
Reviews
4.635 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
49% | ||
9% | ||
3% | ||
3% | ||
0% |
Filter reviews by service
Showing 1-25 of 35 reviews
Peggy M.
Aug 2023
What a great experience working with Annette! Annette was very professional and knowledgeable installing our floors. She was an absolute joy to work with. Her knowledge of the materials enabled us to pick the right materials for our living room and dining room. I've never had such a good experience with a contractor. Everything was explained so we understood without us feeling like we were being talked down to (boy has that happened in the past). Annette was patient in our making a selection of the materials used. She kept us in the loop throughout the entire process. What a joy to work with a professional who took such pride in her work. It shows. Our floors are a work of art. I would without any hesitation recommend Annette to anyone. If you want a great job completed with a great person, you need to hire Annette. You will not be sorry.
Sarah C.
Feb 2020
Tile: Natural Stone (Granite, Marble, Slate, Quartz, etc) - Install
Annette did nice work but she would not take responsibility for her mistakes, which cost us money and aggravation. She started installing the wrong tile; she didn't fix it when I told her it was wrong but continued with the wrong tile; and then she had a fit when I told her to stop work so we could fix it later. She was defensive and insisted Iâ d wanted to change the design (from the one specified in writing) to save money on install, and only relented when I showed her the tile costs - her alternative design cost more. I offered to split the cost so she didn't have to eat it all and because I wanted her to split that job. When she came back and did it over they did mostly grey marble tiles so it doesn' t match the first wall she did, which is mostly white â all the tiles were from the same batch of mixed color and there's a bunch of white left over, so definitely intentional. I'm very disappointed in her for that. (Hopefully floating shelves with hide the poor layout? ) She also charged more than expected/discussed. I asked for a detailed receipt and she again got angry with me and accused me of being deceitful (wtf?). Eventually she sent it and she'd charged for 29 sq ft instead of 20. She'd give me a refund of the overcharge if I'd meet her at a notary and sign something saying I'd leave her alone. I said that was nutty â meet to sign a nonbinding agreement to leave each other alone? That was a couple months ago so I guess she's keeping the money. She did nice work and her prices were reasonable ( though overcharge and errors push them higher!) but definitely difficult to work with if there's an problem.
Response from Snoqualmie Valley Tile & Marble Installation
"This is 100% NOT true. I would not have so many great reviews if I did business this way and hope you can continue down and read the rest of my reviews. Sarah had changed the design, bought the new tile, set it next to where I was to set it. I worked on this 2 separate days which she had watched. When I was finish, she decided she didn't like it and wanted me to redo it free of charge. We argued back and forth for quite awhile. I eventually told her to keep the entire amount of money she owed me. She contacted me and agreed she may had been in the wrong and that she wanted me to do the work as I did such good work. We came up with an agreement. SARAH gave me a dollar amount she wanted to pay in 2 separate payment. I agreed to that dollar amount that she wanted to pay and wrote up a contract. She read the contract agreed to all terms and signed the contract. When I had finished I asked her several times if she was 100% happy she continued to say yes numerous times. She wrote out the check and I thought all was well. Then I get an email she wants money back. Again we argued and I told her I would give her back the amount she wanted if she signed a notarized statement saying she would not contact or harrase me or my company since a contract ment nothing to her. My fear was that she would continue to ask for more money after I paid her the money.Her reply was that she wasn't meeting me anywhere or signing anything and that I was to not contact her again. Nothing she said above was true."
Saer G.
Jun 2016
Working with Annette was a fantastic experience. Her professional was next to none and she provided us with knowledge that helped us make the right decisions for the project. Her attention to detail also shows just how much she really takes pride in her work. I would recommend her for ANY tile job needed.
Katy N.
Apr 2016
Tile: Natural Stone (Granite, Marble, Slate, Quartz, etc) Repair
I felt like we became friends during the month she was working on my floor and downstairs bath. It was a huge project. She was great with my children, even purchased a gift for my daughters birthday. Included me in the decision making and even helped me I pick out the right tile.
Greg S.
Mar 2015
Tile: Ceramic and Porcelain - Install
They did a fine job. Annette had a way to clean the tile so we did not have to remove the tile. That saved money and time. David polished the tile and buffed to a new finish. They were great.
Charu G.
Jun 2014
Tile: Ceramic and Porcelain - Install
Annette really takes pride in her work and rightfully so. She loves her work to the extent that what she produces is a work of art. She did a large project for us and was on schedule, thorough and reasonably priced. For one of the areas the tile order landed wrong and though she had already laid the tile she persuaded that we get a refund and reorder new tile. She demo'ed her work at no charge!!!, used her network to help us procure a refund, drove miles to hand pick the new tile for us, and worked late to get project on track. Can anyone do anymore! 20 stars to her if I could. HIRE HER!!
Bryan O.
May 2014
Tile: Natural Stone (Granite, Marble, Slate, Quartz, etc) Repair
Very nice and on time. Go the job done that we needed at the time and the cost was very resonable
Mark M.
Nov 2013
Tile: Ceramic and Porcelain - Install
I was very happy with this company. They worked very hard to complete the project, were adaptable and worked with us to install a radiant floor system, accepted challenges without altering the quote at every turn in the project. We will definitely have them back to do our tile backsplash when the time comes. The quality of the work of course was excellent.
Bill L.
Feb 2013
N/A
Tile: Natural Stone (Granite, Marble, Slate, Quartz, etc) Repair
Said they would be here at 9:00 and they were. Were open and clear about what they would be able to do before doing anything. What was promised was delivered.
Ward J.
Jan 2013
N/A
Tile: Ceramic and Porcelain - Install
Annette and David explained their work, timing and pricing in advance and then delivered. Their work looks great. And then they did a number of small additional projects for us, sometimes on short notice. We are very happy with their quality and price.
Brad M.
Jan 2013
N/A
Tile: Ceramic and Porcelain - Install
Snoqualmie valley tile did a great job. they even took the time to help us pick out tile.
Malin L.
Aug 2012
N/A
Tile: Natural Stone (Granite, Marble, Slate, Quartz, etc) - Install
We had a great experience with Snoqualmie Valley Tile & Marble. They worked very hard and completed the job within the time frame we had been provided. The quote didn't chnage and results were excellent! Thank you, I have already recommended you to a couple of our friends.
Fritz R.
May 2012
N/A
Tile: Ceramic and Porcelain Repair
i would give them a 6 star if i could, they were neat, clean, over all fantastic
Susan M.
Feb 2012
N/A
Tile: Ceramic and Porcelain - Install
We could not be more pleased with our bathroom update, new tile floor and tile walls to wainscoat height, and re-grout of existing shower tiles. Annette and David have excellent skills, she is a real craftsman with tile. Communication was excellent, and great value.
Deborah C.
Aug 2011
N/A
Tile: Ceramic and Porcelain - Install
Snoqualmie Valley Tile & Marble did a great job and I would recommend them to anyone. They installed a tile hallway and utility room. They did this on budget and work around my schedule. They showed up on time and when they were running late they called in advance.
Ron M.
Mar 2011
N/A
Tile: Ceramic and Porcelain - Install
Annette was great, she did a outstanding job. We highly recommend her for any tile job. Her quality was #1. We are very happy.
Jeff M.
Feb 2011
N/A
Tile: Ceramic and Porcelain - Install
Awesome folks to deal with! Beautiful work, would not hesitate to recommend them to anyone!
Angela K.
Dec 2010
N/A
Tile: Ceramic and Porcelain - Install
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Steve M.
Nov 2010
N/A
Tile: Ceramic and Porcelain Repair
Recommend them for anything, really great job. Called right away, came out the next day and stayed within the estimate.
Mike W.
Aug 2010
Tile: Ceramic and Porcelain - Install
Annette and David of Snoqualmie Valley Tile & Marble were the best. They were always on time, very clean, very polite and asked questions to be sure that the work was exactly what we were expecting. I would recommend them to even the most difficult client.....they are the BEST.
Jennifer W.
Aug 2010
Tile: Ceramic and Porcelain - Install
Very reasonable bid and very flexible with their schedule. Extremely friendly and willing to do a little more for be given my physical limitations - the final job looked great!
Raluca H.
Feb 2010
Tile: Ceramic and Porcelain - Install
Very good experience , very thorough and very clean. It took a bit longer than expected to complete a small bathroom, but the quality was very high and the bid was for the project as a whole. Very Happy with Anette and David.
Heather H.
Dec 2009
Tile: Ceramic and Porcelain - Install
Good value for the price.
Response from Snoqualmie Valley Tile & Marble Installation
"What could we have done better to get a 5 from you?"
Joe T.
Jul 2009
N/A
Tile: Natural Stone (Granite, Marble, Slate, Quartz, etc) - Install
Annette and David were very thorough and very meticulous. We really enjoyed working with them. The workmanship exceeded our expectations and we would highly recommend to anyone.
Nancy S.
Dec 2008
Tile: Ceramic and Porcelain - Install
very pleasant and professional to work with; very good skills as tile-setter. Brought just the right samples to me to show me when I got overwhelmed with all the choices. Looks good-got done on time and budget!
Licensing
Licensed*
Trade License Number
SNOQVVT935J4
Trade License Locale
WA
Trade License Expiration
04/25/2027
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Snoqualmie Valley Tile & Marble Installation is currently rated 4.6 overall out of 5.
Yes, Snoqualmie Valley Tile & Marble Installation offers free project estimates.
No, Snoqualmie Valley Tile & Marble Installation does not offer eco-friendly accreditations.
No, Snoqualmie Valley Tile & Marble Installation does not offer a senior discount.
No, Snoqualmie Valley Tile & Marble Installation does not offer emergency services.
No, Snoqualmie Valley Tile & Marble Installation does not offer warranties.