American Leak Detection Northwest

Their was good communication and the tech showed up on time as scheduled. Tech explained the process and located general location of leak. Price was only issue as whole process took less than 20 minutes but set cost was $400.

The leak was detected and has been repaired by a plumber we like and have employed before.

They were able to accurately identify the location of the leak

It went very well. He showed up right on time and quickly located the leak. They only tough part was the bill.

We had a leak inside of our walls. Our insurance company sent them. They were excellent about reviewing everything and sending the information to our insurance company. I would absolutely use them again.

Rodger checked all possible leaks. Faulty joints around entire shower was the problem. Rodger went under house taking pictures of mess under house. He found subfloor under shower rotted out. This is house 12 years old. Now to find a contractor for repair!

Just great service. Everything from scheduling the appointment to the actual service was perfect. The tech was fast, helpful and knowledgeable. He did not want to leave until he was certain I had what I needed. The price was extremely fair. The plumber tells me the information they provided was exactly what he needed. Fast, efficient and fair - what more could I ask for?

The tech who came out was wonderful. However, there is a flat fee of approx. seven hundred dollars no matter how long they stay. The tech found the leak within 30 minutes. I asked if they would bill hourly, but no. I thought it was very expensive, though it was important to find the leak.

As much as I dislike leaks, it's been a pleasure working with American Leak Detection of the three issues I had this past year. We bought an older house that was re-modeled badly and had several issues. The tech was patient, courteous and respectful. I appreciated the methodical approach they used to isolate the leak and I was fortunate enough to get the same tech for each of my three services calls. Highly recommend and would use a fourth time if I had to.

The representative was able to quickly locate the leak (in the area I suspected). He was very informative about what he was doing and what was going on. Unfortunately they don't fix the leaks which I understand as that's not their job, but it's discouraging to watch the water bubbling up on a Saturday of a three day legal holiday. Not their fault, just a bad situation. I would use them again but hope this is a once in a lifetime experience.

They arrived on time, went right to work on locating the leak, marked the leak for us and the plumbing company so that it could be repaired.  If at any time in the future I have another water leak they will be the first people we call.

I shared "how it went" in the section above.

They were wonderful. I got their name from my water company along with a couple of others and went with them because of their references here on Angie's List. I called them Thursday afternoon and we made an appointment for 8am Friday. Two lovely, professional young men arrived at 8 am and within an hour found my leak to be a defective external hose bib, so the estimated work order of $750, ( this high because of my very long rural driveway), was only $370. It was such a relief to find that I would not need major excavation and plumbing repairs. This will be simple to remedy. I am very impressed with this company and their earnest and honest work ethic and highly reccommend them.

.

.

.

unknown

unknown

unknown

unknown

.

.

Excellent!!! They are very quick to get out here and give us good advice and help us to figure out what the problem was. It could have been an expensive repair but they let us know how we can do it less expensively which wasn't their company. I felt they are very professional and if I ever have a roof leak I would definitely call them. We thought it was a roof leak but it ended up it wasn't so they are able to help us to determine what it was. They were able to kinda investigate by pulling out some of the drywall ceiling in the garage so they are able to do some investigative work and determine that it wasn't a roof leak. I think probably a two years ago actually when they do the job. I felt that the price was well worth.

I had been told by a plumbing company that to replace the water line to the house, which was most likely galvanized or black iron pipe, would cost $9500 not including the hook up to the house. With American Leak Locators having found the leak I was able to excavate a six foot long, 3 foot deep trench, find out that I had black plastic pipe with no wear other than a fist sized rock directly rubbing on the leak site. (I never would have known about the black plastic if the plumbing company had drilled underground and not exposed the existing plastic pipe). The rest of the trench was sand filled as appropriate so it was unlikely that other problems were pending. For another $50 I bought a brass fitting and hose clamps and repaired the problem myself. Savings: over $9,000!