Cascade Fence Co Inc
About us
Whether you need high security fencing, ornamental wrought iron, or traditional wood fencing, look no further than Cascade Fence Co. Inc for all your fencing needs. We provide complete design services to ensure that your fencing meets your exact needs and our workmanship is unsurpassed in the King & Snohomish County areas.
Business highlights
Services we offer
Residential & commercial fencing
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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91% | ||
6% | ||
0% | ||
0% | ||
3% |
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- One of the worst experiences I've ever had. Here's a list of some of the things that went wrong:
- On the first day they were supposed to show up to start installing the posts they showed up around 10:30 - no call letting us know they would be late. There were days were they just wouldn't show up at all, or they would only be there for about 2 hours.
- when we asked for a sample they showed us the product we wanted installed but when they showed up to start installing it, it was a different product.
We intalled several gates and asked that one particular section be lined up - it was almost 6 feet off. The worker gave us a hard time and told us they could fix it but it would really put the whole project behind schedule, basically bullying us into leaving as is. They told us it was because our property wasn't square, but we know for a fact that it is square based on our survey and our own measurements.
When they started actually installing the fencing material, it was installed wrong
The owner finally showed up to discuss all the issues (wearing a torn muscle shirt and baseball cap flaunting his religion), told us he wouldn't have sold us this product and said our property wasn't flat enough. Completely defended his employees when their errors were obvious.
The only good part of working with them was that they eventually refunded our full deposit and removed all the materials they had installed and we were able to start from scratch with another company that did a FANTASTIC job!
The two man crew arrived on time and did an excellent job. The senior man was very knowledgeable. Job site was picked up after completion.
Hired them based on Angies list reviews and also my neighbors recommendations.
Summary: These folks are the best. Not only their bid is the most reasonable I got from 4 other contractors but
they also did a fantastic job.
I inspected my side of the fence over the weekend and I am happy to report I am 100% happy with the job.
The fence was very well constructed, they are all straight, the quality of the cedar they used is top notch, workmanship is great, my walk through gate is very well built, they did everything we asked them to – all in all I am 1,000 pleased.
Considering they bid the lowest – quality of the job you cannot beat.
I will call them today to let them know they did an awesome job.
I will also post positive reviews for them in Angies List and Google and Yelp reviews. They deserve the business.
After a recent estimate from another company, we scheduled an estimate
with Cascade. They arrived precisely at the time we requested and my
first impression was of a professional that knew all about fencing and
in our case, replacement of our aging 10' gate. He provided us with a
price $500 less than our previous company and offered some ideas for the
trash can shelter.
We accepted his proposal and expecting a long
wait for the installation, they were on the job the following Monday;
two days after accepting his price. When I arrived home expecting the
typical gate install (knot holed wood, cheap hardware and attitude) I
was more than pleased. All of the gate wood was top of the line to
include the hardware that was designed and built to last.
The smallest detail of this installation in my opinion, was built by finish carpenters, not the fence installer I was used to.
The trash shelter actually adds some beauty to the home since it's capped at each 4 x 4.
The gate is one of the best I have ever experienced at more than an affordable price; great investment.
Even the and quot;mistakeand quot; I made trying to out guess my wife on the size of the
trash can shelter, was well received by Cascade. They plan to make the
necessary changes to rectify and quot;my mistakeand quot; this week.
The crew was very professional and had customer satisfaction as a top priority.
We have a couple other projects this year and my first call will be Cascade and, no others.
The day for tearing the old fence and putting in the new posts, we went to take a look. Luckily, we went at the time the crew was putting in the posts for one of the walk gates. it's supposed to be a 5 feet wide gate but it was misread as 2.5 feet (because it's written on their paper as 2 5' gates). Luckily we caught that. The workmanship of the posts were excellent.
The crew was supposed to be back to finish the job the day after memorial day. We went to check again but no one was there at the site. I called to Cascade to find out that they're running behind and it would be one day late. The crew did finish the project the day after the original schedule. It would be good if they could let us know ahead of time or on the original scheduled date so that we could let our tenant know. This is why I gave them a and quot;Band quot; on punctuality.
We didn't know they're using wet boards and we were concerned that there's no space in between the boards. But, this was fine after Jeremy explained to us on the phone.
We were a little bit disappointed on the workmanship of the walk gates and some of the boards. The 2x4 on the gates were damaged/chipped. Some of the boards were warping out at the bottom, a few of them were chipped, one or two were split. We called and emailed and they came out to fix all of these issues. This is the reason we gave a and quot;Band quot; on quality.
Overall, our experience was good with them and they're very responsive. And I would hire them again for similar projects.
They arrived each day when expected, in spite of being a several hour drive from their offices. We like to be home when work is being done, so we modify our schedule accordingly. So the only suggestion that I would have for them is that if they aren't going to show up one day for whatever reason, they call and say so. On one of the days we were expecting them, midway during the process, we called the office several hours after they were due. That was when we found out that the crew chief was sick and so they weren't coming out that day. A phone call would not have been that hard for them to make.
Licensing
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