Geek Squad - Best Buy

Computer Sales, Auto Accessories, Stereo and Home Theater Systems,

About us

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of trusted experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

Amenities



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

3.33 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
33%
3
0%
2
0%
1
33%


Rating CategoryRating out of 5
quality
3.3
value
3.0
professionalism
3.7
responsiveness
3.3
punctuality
3.0
Showing 1-3 of 3 reviews

Barbara L M.
06/2014
5.0
home theater design
  + -1 more
1. Mr. Campbell scooted 350 pound old Sony Trinitron [2004] across floor. 2. Unwrapped new Smart TV, 42", and installed it, along with other components. 3. He turned on TV only to find that it was damaged. [My second damaged TV during the month of June.] 4. When he witnessed my distress, he phoned his director and announced he was returning damaged TV to Best Buy [Silverdale] 5. About an hour or so he returned with a new TV, installed and fine tuned it, and demonstrated how to work it. Mr. Campbell went far out of his way to help me. I am grateful to him and to the whole Best Buy Geek Squad.
Description of Work: George C Campbell of Best Buy Geek Squad, Silverdale provided installation and set-up services for new smart tv.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Yvonne M.
08/2009
1.0
computer sales
  + -1 more
Best Buy I feel, gave us lousy service and were very deceptive. I ordered the computer on a Thursday and was told we would have it by Friday. It never came in until Saturday. I feel we were told one thing and then when we came across problems, they made it look like it was our fault. Simply, their communication stunk. I called the manager and told him that school was going to start soon, and I would tell everyone not to go to Best buy. I will not use this company in the future.
Description of Work: My last visit to Best Buy was for a computer with printer package. They were supposed to transfer all my data from my old computer to the new. When I got it back, it did not have the games my wife downloaded. So I went back a couple of times to get work done on it and it was useless. My wife couldn't get any our icons back on the screen. We called their geek squad, only to notify us that there was nothing they could do.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,800

CHRISTINA M.
05/2005
4.0
car accessories
  + -1 more
THEY WERE GOOD GUYS AND DID FAST WORK BUT THEY WERE VERY EXPENSIVE. THEY DID HAVE THE WORK DONE FASTER THEN THEY SAID THEY WOULD. BUT IT SEEMED AN INSTALLATION SHOULD BE A LOT LESS.
Description of Work: I WAS GIVEN A NEW CD STEREO FOR MY BIRTHDAY MY CAR AND I NEEDED IT INSTALLED.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0

Yes, I recommend this pro
$54

    Contact information

    9551 RIDGETOP BLVD NW, Silverdale, WA 98383

    www.geeksquad.com/repair

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Sales,
    Auto Accessories,
    Stereo and Home Theater Systems,
    TV Sales,
    Appliance Sales and Installation,
    Computer Repair,
    TV Repair,
    Camera Repair,
    Auto Radio Service,
    Appliance Repair

    FAQ

    Geek Squad - Best Buy is currently rated 3.3 overall out of 5.
    Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Geek Squad - Best Buy does not offer free project estimates.
    Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
    No, Geek Squad - Best Buy does not offer a senior discount.
    No, Geek Squad - Best Buy does not offer emergency services.
    No, Geek Squad - Best Buy does not offer warranties.
    Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

    Contact information

    9551 RIDGETOP BLVD NW, Silverdale, WA 98383

    www.geeksquad.com/repair