Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Nw Sewer & Drain
Concrete Driveways & Floors - Install, Concrete Flatwork - Repair & Resurface, Poured Concrete Wall - Install,
About us
You can trust NW Sewer & Drain. As a small trusted, family run business, we offer dependable, well-qualified solutions for your sewer, drain and water lines. We Do NOT Specialize in any INDOOR plumbing needs. We have won Angie's List Super Service award for the past 4 consecutive years. Our professional staff is ready to determine your specific needs and help you resolve your problems as quickly as possible. We’re prepared to handle all of your water/sewer related needs including: sewer hydro jet services, TV inspection & locating, sewer line repair and replacement. We specialize in trenchless pipe bursting and Cured In Place Pipe (CIPP) lining, septic to sewer conversions, installing or replacing water service lines, (meter to building), replacing leaking or damaged water service lines, general excavating and grading, demo service (including concrete removal).- Camerons One LLC, dba NW Sewer & Drain.
Business highlights
Emergency services offered
22 years of experience
Services we offer
(meter to building), TV inspection & locating, We’re prepared to handle all of your EXTERIOR water/sewer related needs including: sewer hydro jet service, demo service, general excavating and grading, including concrete removal., installing or replacing water service lines, replacing exterior leaking or damaged water service lines, septic to sewer conversions, sewer line repair and replacement. We specialize in trenchless pipe bursting and Cured In Place Pipe (CIPP) lining
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.9145 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 6% | ||
| 1% | ||
| 0% | ||
| 1% |
Showing 1-25 of 145 reviews
Liz L.
Jan 2021
Outside line from laundry was relined and an outside clean-out was installed- work was done in 2014. When drain line started backing up recently, I had a different company come out to clear the drain, thinking it was a simple matter of hair and lint build-up. They were unable to clear the drain, because they discovered that the drain was broken and filled with mud! My understanding is that a reline should last quite a bit longer than 6 years. I called NW sewer on December 29 and it's been nearly two weeks and I haven't received the promised call back from the owner.
Susan Y.
May 2019
Aaron came out promptly to fix a leak under my house. He spent 1 hour shopping for Pex and 1 hour fixing the leak. He charged me $150 for parts, $186 for a service call and $300 for the inconvenience of going under my house for a total of $700, which he then discounted to $600. The cost of parts was about $20 to replace 3' of pipe. Aaron did not put the insulation back on the pipes when he was done, he just left it hanging. I was surprised he charged a fee to go under the house. I called Spencer to politely ask about the bill. His response was aggressive, unpleasant and irritated. According to him, they don't make any money on small jobs like this and I should be grateful I got my leak fixed for $600.
Response from Nw Sewer & Drain
"Thank you for taking the time to leave us a review. We are always thankful for the opportunities we receive to help our customers. This was an Emergency job that we successfully repaired and restored water service promptly at a very fair and reasonable rate. The figures are inaccurate and less than the customer stated in the initial review. Customer satisfaction is very important to us. Our field technician did provide a discount directly to the customer on site and the customer then called the office and wanted an additional discount from the owner due to price. We wish you the best and I'm sorry we weren't able to end things on a better note."
Jo S.
Apr 2019
They did a great job. Very professional and tidy. I would definitely recommend them.
Response from Nw Sewer & Drain
"Thank you taking the time to leave us a review. By doing so, you have helped others find a company that not only does great work, but is an honest company to hire. We are very happy that you are pleased with the services we provided you. Please let us know if we can help in the future."
Yvonne T.
Oct 2018
Provided detailed analysis and estimate. Video of line was given to me. Crew was respectful, knowledgeable and professional
Response from Nw Sewer & Drain
"Thank you taking the time to leave us a review. By doing so, you have helped others find a company that not only does great work, but is an honest company to hire. We are very happy that you are pleased with the services we provided you. Please let us know if we can help in the future. Spencer and Staff [Member Information Removed] Sewer & Drain 206.931.7728"
Kacie W.
May 2018
Fantastic! Great communication, prompt and professional service!
Response from Nw Sewer & Drain
"Thank you taking the time to leave us a review. By doing so, you have helped others find a company that not only does great work, but is an honest company to hire. We are very happy that you are pleased with the services we provided you. Please let us know if we can help in the future. ~Spencer and Staff Nw Sewer & Drain 206.931.7728"
Rick H.
May 2018
Prompt, courteous and excellent follow through. Price was much better than I had been quoted by another contractor. Everything was completed in a timely manner and left looking better than before.
Response from Nw Sewer & Drain
"[Member Name Removed], Thank you for taking the time to leave us a review. In doing so, you've helped others see the value in using our services. We are very happy that you were pleased with the services you received. Please let us know if you need anything in the future. ~Spencer & Staff NW Sewer & Drain 206.931.7728"
Mary S.
Apr 2018
We are incredibly pleased with the work performed by Spencer and his crew. We originally received a quote in 2017 and when finally ready to proceed with the work Spencer held the pricing. NW Sewer & Drain replaced our water line and sewer line. Spencer also suggested that we at a minimum replace the galvanized pipe from the front of the house where the new water line meets the house plumbing to our kitchen and laundry. We really appreciated the recommendation. I was really impressed with Spencer from day one and did not reach out to any of the previous companies even though one was cheaper for part of the work. Spencer gave us a detailed quote. Spencer and his team provided excellent customer service and we had quick answers for all of our questions. I highly recommend NW Sewer & Drain if you are having any issues. I forgot to mention they also went out of their way to spread the topsoil they used to fill in as many of the holes in our yard (we have a very uneven yard - next project). Mary Schumacher
Response from Nw Sewer & Drain
"Thank you for the review, [Member Name Removed]. We enjoyed working with you as well and are very happy that you are pleased with the job we have done. Best Regards~ NW Sewer & Drain"
Heidi D.
Feb 2018
Excellent-It was a pleasure to work with Spencer and Jennifer, who were very responsive and patient with our many questions. All the work was completed as per the proposal, on time and no surprises. We would not hesitate to recommend NW Sewer and Drain. We were very pleased with their work. Learn from our mistake-if you have sewer line issues-start with NW Sewer and Drain...instead of your plumber.
Response from Nw Sewer & Drain
"Thank you for taking the time to leave us a review. We are glad to hear that you were satisfied with you experience with us."
Michael J.
Feb 2018
Excellent job. They arrived when they said they would, keep us current as to what was happening and what came next, and they stay late working in the rain to get the job done on time!
Response from Nw Sewer & Drain
"Thank you for the positive review. It is wonderful to know that you were satisfied with your experience with us."
Mike P.
Nov 2017
It went well. The amount of work they thought they would have to do was much less than they had to actually do. They were professional and the drain was cleared out in no time. They sent us an updated invoice for the work they had to do and the transaction was really smooth.
Response from Nw Sewer & Drain
"Thank you for taking the time to leave us a review. It is great to know that you were satisfied with the service you received and with your experience with us. Thank you!"
Maria T.
Sep 2017
I would use them in the future.
Response from Nw Sewer & Drain
"Thank you for taking the time to leave us a review. It means a lot to us that you were satisfied with the service you received."
Russ P.
Jul 2017
Excellent!!! Super fast response. Gave us more than one option. Communication from tech and administration. Felt so well taken care of. Finished same day we did. Great company to work with and Kurt was patient, kind, understanding and had a great sense of humor.
Response from Nw Sewer & Drain
"Thank you for taking the time to leave us a review. We are glad to hear that you were satisfied with your experience with us."
Gary D.
Jul 2017
I appreciated the responsiveness in terms of communications and sharing of information by the NW Sewer and Drain team. They were prompt to visit and make the initial project estimate. Following the location of a blockage, they scheduled a team to visit consisting of Josh and Derrick. Both of these young men shared what they had found and were good at clarifying what the problems were and suggesting options for addressing the fix. They were also prompt about being on site when expected and they did a good job of clean-up when the work was finished. I also had a good experience dealing with Jennifer who works with scheduling and with billing. She was also prompt to return calls and emails when I had questions.
Response from Nw Sewer & Drain
"Thank you for taking the time to leave us a review. It is great to hear that your experience with us was positive and you received the service and workmanship to your satisfaction."
Larry N.
Jul 2017
Everything well extremely well. The cost of the TV inspection and hydro jet was very reasonable. The only negative we have was the cost of replacing the 3" ABS runs. The estimate we were given called for it taking two workers 1 entire day to do the work. It actually took them less than 3 hours but we were charged the entire estimate minus $150 because they needed less material.
Response from Nw Sewer & Drain
"Thank you for taking the time to leave us a review. It means a lot to know that you were satisfied with the work we did and service you received."
Rhoda B.
Jun 2017
It was always a pleasure to deal with this company, both via the office and with the workers on site. They explained plans clearly, gave me a clear written bid, showed up when scheduled, and followed through as expected, not leaving any horrible mess. There isn't anything exciting or glamorous about a repaired sewer line--nothing to show off to company--but it is great to have the work completed before real troubles set in.
Response from Nw Sewer & Drain
"Thank you for leaving us a positive review. It is great to hear that you were satisfied with our workmanship and with the service you received."
Lisa M.
May 2017
All went well. The job was done as explained
Response from Nw Sewer & Drain
"Thank you for taking the time to leave us a review. It means a lot that you were satisfied with the service you received."
Rhoda B.
Apr 2017
I was given a next day appointment time, and was told I would get a call when the repair person was on the way. I did get the call and arrival was well within the window I had been given. Spencer was impressively knowledgeable and professional, as well as friendly and happy to answer questions. Since I really was not well informed about our sewer access point (though I have lived here for 27 years), upon arrival Spencer experimented with a small access point near the garage laundry sink. Then he used some electronic scanning equipment outside and found the actual sewer entry point. That allowed him to use a larger scale machine to flush the system of roots and detritus. By the time he left, all our toilets and sinks were flowing freely. I live in an older neighborhood (early 1960s), and the sewer linkage connecting my home to the city sewer has definitely deteriorated. I had some of it redone several years ago, and now it is probably time to do the rest. To illustrate my faith in this service provider, I have made an appointment for next week for him to bid on replacing this infrastructure.
Response from Nw Sewer & Drain
"Thank you for the positive review. It means a lot to know you were happy with the service you received and that you have placed your trust in us."
Bror L.
Apr 2017
The repair was completed quickly and the property left in good condition. They were professional, courteous and flexible.
Response from Nw Sewer & Drain
"Thank you for taking the time to leave us a review. We are happy to hear that you were satisfied with the work we did and the service you received."
David Z.
Feb 2017
Great. Another company was on-site giving an estimate when NW Sewer arrived. The first company representative stated, "there is no way we can beat NW Sewer pricing, and the guy that just arrived is good, real good. I know 'cause he used to work for us as our lead project manager". If that wasn't a good sign to begin with, NW Sewer is of the utmost professionalism and was able to line my entire side sewer, add as clean-out in the front yard, and still managed not to kill a newly planted bushes inches away from where they dug. Kudos!
Response from Nw Sewer & Drain
"Thank you for taking the time to leave us a positive review! It means a lot to us know you were satisfied with the service you received and the quality of our work. Thank you again!"
Geoffrey G.
Oct 2016
Had great customer service when I had them bid the job last year, and while the individual I had worked with had moved on to another company, the owner performed the work himself. Spencer was a pleasure to work with, and got the work done on schedule. The entire staff was great to work with. Thanks again!
Response from Nw Sewer & Drain
"Thank you for the positive review- it's great to know you were satisfied with the services you received. Thank you for taking the time to leave a review for us!"
Michael A.
Oct 2016
Great! I called after hours and they had someone to meet me first thing the next morning. They assessed the job and gave a good price. I had another company look at it the day before and their estimate was double! They performed the work promptly and I would highly recommend them!
Response from Nw Sewer & Drain
"Thank you for the positive review. It's great to know that you were satisfied with the service and pricing you received. Thank you for taking the time to leave us a review. It is greatly appreciated."
Scott B.
Aug 2016
A couple weeks ago we had a sewer line back-up and overflow of raw sewage into our basement. We had one of the big national franchisees come out to unclog the pipe. They said they couldn't snake it out and needed to hydrojet it. After doing so we had a crew come clean up the basement and then the national company came back to video the pipe. After a couple of minutes they wrote us an estimate and told us it would cost more than $14,000 to line the pipe, which they recommended. We wanted additional estimates and found NW Sewer and Drain on Angie's List. I talked with Robert. After a house visit and reviewing the video of the pipe, Robert recommended that we hydrojet the pipe again to get it truly clean because it was poorly done the first time and that in fact he didn't believe it needed to be lined. He and a technician named Josh came to the house and spent the afternoon thoroughly cleaning the pipe from multiple angles. The video of the pipe after NW Sewer and Drain cleaned it was night and day better than the other company. I think it takes a lot of integrity to do a job like they did where it felt like — and in fact they did — search for and find the solution that was best for our family financially. NW Sewer and Drain saved us a lot of money and I know from the video we received fantastic service from two very professional representatives of the company. They have a customer for life in my family. We live on a street with old homes and have already shared our story with our neighbors who run into similar issues. NW Sewer and Drain runs a business with integrity and professionalism. I couldn't recommend them higher.
Response from Nw Sewer & Drain
"Thank you for the positive review. It means a lot to us that you were satisfied with your service. And to know that you found our employees to be in high integrity. This is a standard we work to practice with every customer."
Michael S.
Aug 2016
They were unable to find the cause, but made several suggestions. I had the city water come out about an hour later. They found the problem in 5 minutes, and I was able to fix it. The company only did assessment and then recommended that we contact a plumber for any work which they could only give some possible reasons for. I would have been way ahead by contacting the city water department first, and it wouldn't have cost me. Since they were called Northwest Sewer and Drain, I asked about possibly coming back for a sewer cleaning. The response was to go to someone like Roto Rooter as their equipment was too big for my drains. They did recommend a good plumber for a toilet reseating that I did use.
Response from Nw Sewer & Drain
"Thank you for the positive review. It means a lot that you were satisfied with the service you received."
Beth C.
Jul 2016
After having a sewer scoping completed by another company, it was found that there were massive tree roots in the side sewer leading to the main city sewer line. After locating the area of the block, it was determined that it could possibly be in the right of way, which only certain contractors can work on.
Since this was a shared line with my neighbor, we both called on several contractors for estimates. I was referred to NW Sewer and Drain from the original contractor that did my sewer scoping as well as a plumbing company that I used many times in the past.
Tom came out to give the estimate. He called and was able to arrive early and scope out where the problem was. He asked my neighbor and I what exactly we wanted to do and we told him that we not only wanted it cleaned out (jetted), but that we wanted it fixed so we wouldn't have to deal with it for another 50 years. He then wrote us a detailed estimate that included digging 7 feet down to expose pipe, jet the tree roots out and then reline the existing pipe all the way from the wye (where my neighbor's pipe and our pipe joined) to the city main. We told Tom we were waiting on several other estimates and that we would get back to him. He said that they would be willing to match another price within reason.
After receiving the other estimates, and conferring with our neighbor, we called NW Sewer and Drain back. Out of the 4 estimates we received, they happened to be the lowest, but we honestly went with them because they seemed to be the most thorough and really know what they were talking about. Also they are a small company, and I would rather give my business to a close knit group than a company that has different people all over the place (i.e. more ways to mis-communicate).
I spoke with Jennifer and was able to set up our work for the following Thurs. Thurs would be digging the hole and jetting it out, Friday would be the lining, and Monday would be the inspection and back-fill. Thursday came and Ryan (and Josh?) came out to dig the hole and jet the line. They were there all day and were more than happy to talk with myself and neighbor about how things were going. They made sure to keep most of the work on my side to hopefully salvage a tree on my neighbors side. They put a couple of pieces of wood down and kept all the dirt on there so as to keep it in one place and not make a mess. Friday, Spencer and wife/husband team (forgot their names) came to do the lining. We were without sewer for just around 4 hours so the lining could set up, but Spencer came by at the end to let us know when we could finally use it. Monday came and Ryan and Josh came back to do some last minute piping. Unfortunately, they could not get a hold of the inspector, so they could not back fill. They came back Tuesday and back filled. Wednesday, Spencer and Josh came back again and compacted the dirt and cleaned up.
NW Sewer and Drain did a great job. All the crew were very personable and professional. They all knew their jobs and were helpful and knowledgeable whenever we had questions. The only slight thing to comment on was some of the timing. I had been told work was to start between 9 and 10 and only after I called the office was I able to get an update. Once I called, I had no problems getting the information, I just felt they could have done a slightly better job of keeping me in the loop on time frames. Even so, they were able to get everything completed within the day they said, so nothing was pushed back because of it.
Since this was a shared line with my neighbor, we both called on several contractors for estimates. I was referred to NW Sewer and Drain from the original contractor that did my sewer scoping as well as a plumbing company that I used many times in the past.
Tom came out to give the estimate. He called and was able to arrive early and scope out where the problem was. He asked my neighbor and I what exactly we wanted to do and we told him that we not only wanted it cleaned out (jetted), but that we wanted it fixed so we wouldn't have to deal with it for another 50 years. He then wrote us a detailed estimate that included digging 7 feet down to expose pipe, jet the tree roots out and then reline the existing pipe all the way from the wye (where my neighbor's pipe and our pipe joined) to the city main. We told Tom we were waiting on several other estimates and that we would get back to him. He said that they would be willing to match another price within reason.
After receiving the other estimates, and conferring with our neighbor, we called NW Sewer and Drain back. Out of the 4 estimates we received, they happened to be the lowest, but we honestly went with them because they seemed to be the most thorough and really know what they were talking about. Also they are a small company, and I would rather give my business to a close knit group than a company that has different people all over the place (i.e. more ways to mis-communicate).
I spoke with Jennifer and was able to set up our work for the following Thurs. Thurs would be digging the hole and jetting it out, Friday would be the lining, and Monday would be the inspection and back-fill. Thursday came and Ryan (and Josh?) came out to dig the hole and jet the line. They were there all day and were more than happy to talk with myself and neighbor about how things were going. They made sure to keep most of the work on my side to hopefully salvage a tree on my neighbors side. They put a couple of pieces of wood down and kept all the dirt on there so as to keep it in one place and not make a mess. Friday, Spencer and wife/husband team (forgot their names) came to do the lining. We were without sewer for just around 4 hours so the lining could set up, but Spencer came by at the end to let us know when we could finally use it. Monday came and Ryan and Josh came back to do some last minute piping. Unfortunately, they could not get a hold of the inspector, so they could not back fill. They came back Tuesday and back filled. Wednesday, Spencer and Josh came back again and compacted the dirt and cleaned up.
NW Sewer and Drain did a great job. All the crew were very personable and professional. They all knew their jobs and were helpful and knowledgeable whenever we had questions. The only slight thing to comment on was some of the timing. I had been told work was to start between 9 and 10 and only after I called the office was I able to get an update. Once I called, I had no problems getting the information, I just felt they could have done a slightly better job of keeping me in the loop on time frames. Even so, they were able to get everything completed within the day they said, so nothing was pushed back because of it.
Response from Nw Sewer & Drain
"Thank you for the positive review, It means a lot to know that you were satisfied with the service you received and for taking the time to share your experience."
Patricia B.
May 2016
Things went pretty much as expected. We had a water backup into the house and have had issues with tree roots in our sewer lines in the past. Spencer was on time and explained to us exactly what he saw in the sewer line. He even showed us that there was a spot in the line where a gasket was intruding into the sewer line and should be repaired in the near future. Spencer made everything easy for us and we would definitely use their service again in the future.
Response from Nw Sewer & Drain
"Thank you for taking the time to leave us a review. It is great to hear you were satisfied with the work we did for you!"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Nw Sewer & Drain is currently rated 4.9 overall out of 5.
Nw Sewer & Drain accepts the following forms of payment: CreditCard
Yes, Nw Sewer & Drain offers free project estimates.
No, Nw Sewer & Drain does not offer eco-friendly accreditations.
No, Nw Sewer & Drain does not offer a senior discount.
Yes, Nw Sewer & Drain offers emergency services.
No, Nw Sewer & Drain does not offer warranties.