Northwest Chainlink Fence Co

unknown

It started with me wanting too get my old existing (Over 400ft in length.) wood fence removed by Northwest Fence co. and Rand (The boss.) charged me $2,000.00 for the removal cost. After we talked about the removal i felt like i was getting a pretty good deal so far, so i went on too negotiating getting (Over 400ft in length.) of Post Master wood fence installed. The price on the material with the installation fee, Estimate (Keep in mind that Rand Advertises Free Estimate's), gas fee, and labor fee it came out to roughly $8,000.00, which all seemed ok too me until the workers showed up without the proper tools to perform the job and the workers telling me that they make most of the gates for there jobs themselves and commonly use nails for wood gates and no support brackets. I paid for everything brand new and would expect too have my gate factory made or made with screws and proper brackets for extra strength & support for the years to come. The workers told me that Rand does not order that stuff because he does not want to spend the extra money for the proper material because he expects that the workers will make it work. The workers are great do not get me wrong! I really respect the two gentlemen for what they have to deal with. I have had conversations with the two men and they explained too me that  Rand never appreciates anything and he only complains, even when they are willing to start an hour early every morning and show up to Port Townsend from Sequim around 9am every morning too get a good head start on the day, and willing to work 8 hours on Christmas Eve digging holes ect. just because Rand wants them too get the job done on time. First off, if you really think about it how can you expect 2 men to do a removal that is over 400ft in length, made of 4x4 post, 2x4 boards, and 1x6 face boards with 1 truck and haul it from Port Townsend to the Port Angeles dump and dispose of all the concrete and install the entire 400ft in length of PostMaster wood fence all in the estimated time (6 Days) and on top of that Rand took the two men off of the job i paid for, for 3 extra days from 12/19/14 - 12/23/14 (Not including 12/20/14, 12/21/14 due to the weekend) so i paid for 3 extra days of labor fee's, and gas fee's for a job that was not even the one i paid for! Keep in mind that the head worker only makes $13.00/hr and the second worker only makes $10.00/hr. Rand claims he pays his Foremen $18.00/hr and his second worker $15.00/hr, so basically am being charged $10.00/hr extra for the labor fee. I asked the workers to talk to me about it so they did, and i can tell that they both have a lot of built up stress and that they are tired of being treated like the way they do and having to deal with all of Rands mistakes and criticism and being expected to do the impossible! I know personally that it is hard to find work in this area too support a family or even provide for yourself, i honestly feel really bad for these two gentlemen.

The job was bid. Rather than use a gas powered post hole digger the two workers dug by the holes by hand (which seemed absurd and took lots longer).  The workers usually showed up at 10 and left about 3:30.  The job took about 10 ten days to complete. The bid was based on a fence to match an existing fence of treated posts and rails. The rails used were cedar not treated. When the company owner was called on this he said his supplier did not offer treated rails. Had we not called the owner the fence would have not turned out to our liking. 



As it were the fence boards are now on the inside of the posts/rails rather than the outside. As the boards were being put up a worker told me that because of the uneven ground the fence top would be 'notched' where some boards would be higher than others. I told him that he would have to cut the boards so that the top would be even. Bottom line:  the end product was okay but we had to continually monitor in order to have an acceptable result.

An update:  It was determined that the fence was build 30' inside our property line.  When confronted NW Fence owner flew into a rage and said it was not his problem.  Nearly one year later and with a court date approaching NW Fence and his attorney settled for a dollar amount and the complete removal of the fence.  The agreement was to fill the post holes with dirt.  I noticed the workers putting concrete back into the holes.  When I attempted to advise the worker that was not acceptable he continued until I was nearly in his face.  1/2 of the post holes were found to contain concrete chunks.  NW Fence was to come on this last Saturday to remove the concrete and fill the holes.  At the appointed time we found that the concrete had already been removed.  NW Fence and their attorney stated that they did not remove the concrete!  I guess there must be a good elf in the neighborhood.  At any rate the bottom line is that the fence is gone and the holes filled with dirt.

Let me be very clear:  DO NOT HIRE NW FENCE FOR ANY REASON.

Not well on the first try.  I didn't know it, but they were moving from Port Angeles to Sequim.  I called them twice and left messages, but they did not return my calls.
Two months later I tried again and everything went perfectly.  I made contact on the first try.  They gave me a price and a date; and they installed it on that date at the price they stated, and the gate is great - no problem.
To Angie: FYI
The new full name, address, phone number for Northwest Fence is:
Northwest Chainlink Fence Company
31 Pheasant Run Dr
Sequim, WA
360-683-4673 or 360-385-9300

They completed the job quickly and accurately. The price was reasonable. I would use their services again if needed.

Excellent job!

Excellent job!