Always Quality Carpet SVC Inc

First meeting was good and I gave deposit of $3,600.  I signed estimate and requested a copy.  Was told "absolutely".  Carpet was removed immediately and piled into a corner of the house.  Two weeks went by and I called to get status and request once more, a copy of the estimate. I was told they were waiting for my handyman to finish.  I informed him that we were waiting for Always Quality to start work.
Finally work started, but was done in short visits with days going by in between visits.  I continued to request a copy of estimate.  At one point, he asked me what I was going to do about the molding.  I answered, "we spent time discussing what I wanted and you said you would do it".  He answered, "Oh no.  It's not in my estimate".  I again asked for a copy.  When I initially signed the estimate, I noticed a quote of $200.00 to remove and replace two toilets.  I called him on this and said my handyman would remove them and that I wasn't going to pay him $200 to remove 4 screws 2 times.
Days kept going by with either a short visit by the work crew or none at all. The copy of the estimate never came.  On the day he told me he would be finished, I said I had to have a copy of the estimate. He answered, "I gave you one".   With a lot of hesitation and a request that he jot down each thing he did I was given an invoice with nothing written on it.  I left the site for 30 min and came back.  I had gotten the referring Realtor involved in being at the site.  Suddenly, he announced that he had made a mistake of $400. So he deducted $200 for the toilet removal and $400 which was never explained.  I can only guess it was the molding.
It was extremely aggravating.    The only upside to this is that the floor looks good.

This is an update.  Always Quality a 4 inch metal strip to cover a seam. Allowed different neighbors to walk through my house when I wasn't home to see their job would not give estimate in writing nor would he ever give anything on letterhead demanded checks be made out to him personally not to the company Can't say strongly enough to not use this guy

The job turned out great, I would highly recommend Always Quality for any floor work. However the flooring company. Strait Flooring LLC should be avoided . These people will tell you what ever it takes to get your money but not follow threw, for 2 months I had to wait. These people are clueless ande would not know the truth about there shabby business practices. avoid Strait Flooring LLC in Sequim, WA