J R'S RV REPAIR & REBUILD

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First, while on a recent trip, the 5th wheel got to a really odd angle and the lower front corner of the driver's side cap contacted the bracket that holds my tonneau cover in place at the very back of the bed rail on the truck. No damage to the truck, but a small hole was made in the front cap of the 5th wheel. I first called and emailed photos to JR's and they said it would be no problem to repair it. The fiberglass repair is EXCELLENT!. You would never know that a repair was done by looking at it. JR's worked with my insurance company, provided the estimate, and performed the required work promptly. I am extremely pleased with the results.



Second, I noticed that when our galley tank got full, it would leak water into the enclosed belly pan of the 5th wheel and I suspected either a loose vent pip or cracked tank. Just to inspect the tank JR had to remove the rear section of the belly pan, remove the spare tire and mounting bracket, remove the rear electric jacks and disconnect the gas line to the water heater. Once the y were able to get to the tank they discovered it was indeed cracked. They contacted and dealt with my extended service contract company and contacted the manufacturer of the 5th wheel to order a new holding tank. Once again, I am very pleased with the repair and that when I got the rig back everything that was taken apart and put back together works as it should.



For both of the above repairs, I told them I was working within a time constraint because we had another trip planned and they assured me the work would be completed by the date I required the 5th wheel back and it was. It is refreshing to work with an RV repair facility that can actually meet a deadline and fix things right the first time.

A fellow RVer recommended JR as the best RV repair company in the local area.
JR was helpful, knowledgeable, and friendly when I first stopped in to discuss the awning purchase and installation. He referred me to a couple of good awning manufacturers and their suitable products for my application, and suggested that I purchase direct to save money. He also discussed optional methods of installation after looking at my camper van, and recommended riveting the awning in place.
I found a good quality awning and ordered it. I made an appointment with JR to install it and he said it would take about two days. They did the installation in two days. Their bill was on the high end of their quoted range, but still reasonable given the difficulty of the installation.
The installer spent 45 minutes with my wife and I explaining how he installed and weather-sealed the awning, and demonstrating to us how to operate the awning. He answered all of our questions and did not seem to be in a hurry to get us out of there.
I recommend JR as a competent and fair company for RV work.
P.S. When I first went in to see them about the awning, I also asked them to take a look at a rainwater leak at the rear of the camper van. JR sent out a technician (who turned out to be the same person who installed the awning), who spent 30 minutes with me investigating possible causes of the leak, including removing and replacing a tailight and showing me how to remove and replace the side window framing in order to re-seal it. When I went in to pay JR for this service, he said and quot;no charge.and quot;