Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Urban Oasis Design & Construction LLC
Outdoor Lighting - Plan and Install, Outdoor Lighting Repair, Deck or Porch - Build or Replace,
About us
Urban Oasis focuses on design solutions that tie our clients’ homes into their landscape and that reflect details from architecture of the home itself. We begin with a free one-hour in-home consultation with one of our designers. During this meeting, we introduce our company, get a sense of the space and gain a clearer understanding of our potential customer’s needs and aesthetic preferences. Following this meeting, we send a design proposal for the client’s scope of work. After measuring the project area, shooting grades and taking lots of photographs, we begin design by exploring the functionality of the space as it exists with an eye for improving layout, flow and usability. During our first design meeting we typically present two to three design concepts. Working with our clients, we determine the best layout for their desired usage and consolidate ideas from the initial conceptual plans into one unified design. Once construction begins, our designers oversee the construction to assure that the design intent is clear and carried through the project. Trevor oversees the daily construction activity. In contracting us to design your project, you are also contracting us to build it. We do not take on design-only projects; however, we are happy to work with you to phase your work and, where appropriate, to find portions of the work that willing customers may choose to do themselves. We are also available for projects that do not need design work as the preliminary stage to construction.
Business highlights
15 years of experience
Services we offer
Landscape installation construction & design, decks, fences, hardscaping including patios, retaining and seat walls, water feature design & installation.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.433 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 70% | ||
| 12% | ||
| 9% | ||
| 9% | ||
| 0% |
Showing 1-25 of 33 reviews
Michael M.
Aug 2020
We found Urban Oasis at work on a neighbor's property up the street. Impressed with their work, we invited them to consult on our landscaping and hardscaping needs and wishes. We have been very pleased with the people, the process, and the results. In almost every respect, Urban Oasis surpassed our expectations. There are, however, two areas where we were disappointed—the joints on our flagstone shrank and developed cracks and the lawn did not make it through the first winter in good shape. In both cases, Urban sent crews to make repairs under their warranty, but we're still not completely satisfied with the results. •Design: (A+) We had purchased a 20-year old home in Kirkland After living there for a year, we had a long list of landscape and hardscape improvements in mind. In working with Urban Oasis, we took our time with the design phase, going through several iterations them as they developed and revised plans to meet our requirements. Their designer came up with some unexpected ideas for making better use of our space that would never have occurred to us. Provided comprehensive plans and proposal. •Stonework (A-) Urban installed a new flagstone walkway and front steps to replace an aging and cracked concrete walk, added a new front mini patio, and a large rear patio. The stone fitting was superb, artful, and beautiful but we were not fully satisfied with the look and durability of the polymeric sand joints (Gator Dust). Although Urban came out to do warranty repairs, the new joints were put down by a different crew and perhaps with a different product. They don't match the look of the original work. •Carpentry: (A+) They took down our deck and replaced it with an expanded composite deck that has a drainage system built in allowing us to add ceiling lights and heaters on the lower level so we can use it even in rainy weather. They also replaced the decking on our lower level and hot tub area to match. Finally, they also replaced the aged front and back fencing with new cedar fences. •Landscaping: (B) They regraded our lawn to solve drainage issues and replaced it with new sod. The regrading was a huge improvement, but the sod didn't hold up. Our lawn developed bare spots over the winter. The warranty reseeding left us with a spotty lawn of uneven color. It seemed to have a variety of grasses that didn't blend well. (We have subsequently replaced the lawn using a different vendor with much better results.) Lighting: (A+) One of my favorite parts of the project is the Luxor (FX Luminaire), low-voltage, LED lighting system they proposed, designed, and installed for path, deck, and landscape lighting. We can change colors and schedules to match the seasons. It's a joyous enhancement to the property. •Scheduling and Project Management: (A+) Very pleased with their process of weekly status meetings to review progress. They were very responsive to suggestions and had a solid change-order process with no surprises. The logistics and scheduling of the project, the delivery of materials kept everything moving smoothly with no hitch. The carpentry and stone teams from Urban Oasis were not only highly-skilled at their crafts but also reliable, dedicated, and a joy to have around.
Response from Urban Oasis Design & Construction LLC
"Thank you, Mark. We enjoyed working with you and truly appreciate you taking the time to review our company. Carrie, Trevor and the UO Team"
Ashley C.
Aug 2018
I highly recommend Urban Oasis! They recently completed a backyard renovation for us, including an outdoor kitchen, deck, covered structure, patio, and landscaping. From initial design through the completion of construction, Carrie and Trevor were highly responsive to our questions, listened to what we wanted, and helped to deliver a finished product that far exceeds any of our expectations. It’s impossible to state how happy we are with their work, as well as the process as a whole. I’ll include more details below, but the bottom line is that Urban Oasis is a fantastic company and will absolutely deliver a phenomenal outdoor space. We met with a few companies before selecting Urban Oasis, but found that others were trying to sell us on their vision for our yard, not necessarily what we wanted. From our first meeting, Carrie listened to our ideas and offered her expertise to design a space that met our needs and got the most out of our limited space. Additionally, as a “design/build” firm, Urban Oasis could ensure that the design intent was carried out in the construction, which is managed by Trevor. This is another reason we selected Urban Oasis; they oversee the project from start to finish, providing excellent customer service at every step along the way. You hear about a lot of contractors that disappear during the construction phase, or who are hard to reach. Urban Oasis, on the other hand, is highly responsive to questions and meets with you once a week during construction to go over progress, discuss any issues, and answer any questions. Their level of customer service and attention to detail is second to none. I was impressed with how closely Carrie and Trevor monitored the progress of construction, ensuring that every step met their high standards. I could list dozens of other reasons why we are glad we hired Urban Oasis. In the end, we have a beautiful outdoor living space that will serve us well for years to come. We’re thrilled with their work and would recommend Urban Oasis to anyone.
Kelly Z.
Feb 2018
Very easy to work with - would highly recommend.
Response from Urban Oasis Design & Construction LLC
"Thank you, [Member Name Removed], for taking the time to review Urban Oasis Design & Construction. It was our pleasure working with you on your new landscape and deck and are excited for you to use it all this summer. Trevor & Carrie"
Jason R.
Jan 2018
Urban Oasis delivered several initial designs that we tuned together to ensure they correctly captured our main objectives. The construction phase went very smooth and while there were a couple of minor hiccups, Urban Oasis delivered on the promise they made and we are pleased with the results. Special recognition to Trevor for his ability to adapt to our changing needs.
Becky L.
Aug 2017
Super well.
Response from Urban Oasis Design & Construction LLC
"Dear [Member Name Removed], Thank you for taking the time to comment on your experience with Urban Oasis. We enjoyed working with you and hope you are enjoying your front yard this summer. Carrie & Trevor"
Kevin B.
Jul 2017
We started working with Urban Oasis for a large yard renovation project. We first met in September 2016 but did not receive design and quote options until early January 2017. During our 2nd meeting in early October, we gave Carrie our budget. When we received the project design options it was 2.5 to 3 times over our stated budget. Further discussions ensued to see how we could bring the design to even close to our budget requirement. There was not much thought on the part of Urban Oasis to how this could be achieved...just that we could take this out or that out of the plan. In the end we paid a substantial amount for designs that were worthless to us given they were so far over our budget. The good news we since found a recommended firm that were able to work within our budget and have done a great job.
Response from Urban Oasis Design & Construction LLC
"Hey There, A-Listers, This is Carrie from Urban Oasis. We always welcome feedback from our clients and constantly strive to improve our services based upon customer feedback. We are always disappointed when we are not able to meet our clients' design goals at their budget. We wanted to address a few things that were not stated completely accurately. First, the time between when a design contract is provided and when it is signed is completely in our clients' control. Time of signing and workload, as well as our clients' schedules, affect the duration of our design phase. By our records, we started the design process with an initial in October 2017 ... October 14th to be exact. Second, I'm sorry this client feels that there was not much thought put into the design. From our perspective, we spent more time than was accounted for in the design contract's specified hours and had more meetings with the client in an effort to get this large scale project into their budget without changing our fees. So we feel that a great deal of thought was put into the design and process. We did present more options and adjustments to the plan than indicated above; however, no matter how it was designed, the space was still large and had to be filled with something be it planting, lawn, drainage, etc. Last, their description of the process leaves out many details including the fact that I always ask for a budget initially but none was given until well into the design process. We did our best to accommodate that situation, but we simply could not do a project of that scale properly at the stated budget. As I explained to the client, every company has its own expenses and pricing necessary to make the company viable, and we regret that ours did not meet their budget for the project. We are happy to learn that they found a company to work with that met their budget and goals for the project, and that the outcome was to their satisfaction."
Holly O.
Apr 2017
We were very pleased with the end result and appreciated presentations with various ideas.
Ioana D.
Jul 2016
unknown
Heather S.
Jul 2016
unknown
Jennifer G.
Jun 2016
Working with Carrie was a true pleasure. She listened to our wish list for our outdoor space and came up with a beautiful design that checked all the boxes for us. Carrie was the third landscape architect we worked with, but she was the first that actually listened to our wish list and respected our budget. She was proactive and always responded quickly to our calls and emails.
Michael M.
Jul 2015
It went fine. They came out and did a really nice job. They gave us a lot of good ideas for the floor plan for the plants in our yard and garden. It took a couple of weeks but we weren't in a hurry so it wasn't bad. If they could provide the design a little sooner, that would be fine. There were no additional costs.
LUCINDA C.
Jan 2015
They were great. They did the plan as set out in the deal. We didn't end up implementing it because it wasn't in our budget. But she was very nice, very helpful and very responsive. She was very prompt. She made the appointment and showed up when she said she would. She emailed the design. We were pleased and liked the plans. I've kept it and may at some point down the road revisit it.
Melissa R.
Dec 2014
It went well. She was professional and creative. She emailed me the plans.
Jose J.
Dec 2014
unknown
Eric R.
Dec 2014
It went fine; the expense was more than what I can afford to pay
Gary D.
Sep 2014
unknown
STEPHEN D.
Aug 2014
We recently engaged Carrie Culp, Landscape Architect/Partner with Urban Oasis Design & Construction LLC in Seattle for a project. We wanted a new flagstone walk built, to match an existing one and our patio, a dry stacked wall repaired and new plantings for several beds and a new small grass section for your front yard. Carrie is an absolute delight to work with. Carrie and crew are totally professional, always on time, always with great ideas and fun to plan with. Iliana had great ideas on plants and color scheme. Together they seemed to read our minds on goals and had solutions to reach them. Once the easy planning process was done the crew was on time every day, worked extremely hard and the walk they did is a real work of art. Valentin the walk artist was also a delight to work with and we miss talking to him now that they are done. The stone wall is better than the original and the plantings are a pleasure. What a great team and company!
[removed member's name]
[removed member's name]
Response from Urban Oasis Design & Construction LLC
"Thank you for the opportunity to work with you on this project. We enjoyed working with you and Laura and hope you enjoy your yard throughout the seasons!"
Kim L.
Jul 2014
The service went okay. Overall, we were able to schedule, but it was a bit difficult to set the appointment on both ends. It took a little over a month to get the plan back. I thought she was knowledgeable in her planning and designing. I was looking for ideas on a perennial garden I had and I appreciated her feedback.
Karin F.
Jul 2014
unknown
Pamela E.
Jun 2014
unknown
Lynn H.
Jun 2014
unknown
Marilyn N.
Jun 2014
unknown
Susan F.
Jun 2014
They were going to get back to me in two weeks with plant lists and
estimates to do the work. It took longer than that to get back to me but
they did provide this information.
did not proceed with the projects because:
1. The reviews on Angie's List were mixed
2. I am traveling a lot this summer and wont be there to take care of new plants.
estimates to do the work. It took longer than that to get back to me but
they did provide this information.
did not proceed with the projects because:
1. The reviews on Angie's List were mixed
2. I am traveling a lot this summer and wont be there to take care of new plants.
Kathleen E.
May 2014
.
Response from Urban Oasis Design & Construction LLC
"[Removed Member Name], I wanted to clarify that the deal was for a site visit and a plant schedule. That is a list of plants that could be added to your existing garden to update it. No plan or drawings were included in the offer. In hindsight, I probably should have defined plant schedule better within the Deal - I didn't realize that it was more of an industry term. Typically, we do not plant bulbs because we warranty our plants but cannot warranty bulbs as they tend to move (squirrels, etc). We would welcome your feedback if you feel that less plants would be necessary. That would also reduce the cost. Best, Carrie Culp"
Linda K.
May 2014
That was a major disaster. The big deal was misrepresented. They got my money but they did nothing for me. Their company says about landscape evaluation and I went to their site to look. They were supposed to help with drain issues and a whole bunch of things to help you figure out what to do with your property. Then I wanted advice on the drainage at the side of my house which is a simple stuff. The person that came was not knowledgeable and I was supposed to get a written plan but I got nothing. They also wanted to put 4x4x4 foot drywall in the backyard which is absurd because it was huge for the size of my backyard. So, the experience I had with them was not good. They also said that they contacted their Angie’s List representative to get my money back. I believed them but I think they did not. I was not happy at all with them.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Urban Oasis Design & Construction LLC is currently rated 4.4 overall out of 5.
Urban Oasis Design & Construction LLC accepts the following forms of payment: CreditCard
Yes, Urban Oasis Design & Construction LLC offers free project estimates.
No, Urban Oasis Design & Construction LLC does not offer eco-friendly accreditations.
No, Urban Oasis Design & Construction LLC does not offer a senior discount.
No, Urban Oasis Design & Construction LLC does not offer emergency services.
No, Urban Oasis Design & Construction LLC does not offer warranties.