TILE INNOVATION

TYSON EMAILED ME THE ESTIMATE A COUPLE OF DAYS AFTER MEETING WITH HIM, AND WAS QUICK TO RESPOND WHEN I HAD A QUESTION ABOUT IT. HIS ESTIMATE WAS CHEAPER, AND MORE PROFESSIONAL THAN SOME OF THE BIG TILE SHOPS. HE CALLED A FEW DAYS BEFORE THE JOB STARTED TO CONFIRM THE TIME HE WAS ARRIVING. HE WAS POLITE THROUGHOUT THE JOB. HE SAID THE JOB WOULD TAKE 5 DAYS, BUT WORKED LATE TO GET FINISHED IN FOUR. HE DID A LOT OF WORK LAYING OUT TILES TO BE SURE I'D BE HAPPY WITH THE RESULT, AND EXPLAINED WHY SOME OF THE THINGS I WANTED COULDN'T BE DONE. HE ALSO WAS WILLING TO TWEAK A COUPLE OF TILES I WASN'T HAPPY WITH. I'M VERY PLEASED WITH THE RESULTS. THERE WAS A THIN LAYER OF DUST ALL OVER MY GARAGE AT THE END OF THE PROJECT, AND WE HAD A MISCOMMUNICATION ABOUT WHETHER SEALING THE GROUT WAS INCLUDED. AT THE SAME TIME, HE HELPED MOVE SOME FURNITURE, RELOCATED A FLOOR HEATING VENT, AND CREATED A TRANSITION BETWEEN THE FAMILY ROOM AND BATHROOM, AND DIDN'T CHARGE ANYTHING EXTRA.