Seattle’s Best Cabinetry & Remodeling LLC

Terrible! I have never experience such a lack of professionalism in my life as a homeowner. Initially, everything went great. The owner came to my house and took measurements, and he took notes as I explained what I needed. I provided him with the spec sheets on the oven and the hood. The crew that came to install the cabinet and hood were on time and pleasant. However, the cabinet that they brought with them was around 10 inches too tall (to the point where there is barely room for a large pot on the stove, and you can't stir it because the hood is in the way)! The gentlemen performing the installation didn’t notice that the cabinet was not make correctly until after they had installed it and installed the hood. In fact, the only reason (I believe) that this was caught was the owner came to bring them lunch and noticed the problem. At that point I would have expected apologies and an offer to remake the cabinet at no cost to me. Instead, what I received was an attitude as if I did something wrong. The owner offered to remove the cabinet and cut it down to size, but then complained that the doors couldn’t just be cut down, but would have to be remade. When I questioned whether the quality of the structure or appearance of the cabinet would be compromised by cutting the cabinet down (rather than remaking it), he quit! He told me, “this job isn’t a good fit for me” and refused to do more work. He did offer to refund the money I had paid so far (about $950 in materials cost), but that would have totally left me hanging. It wasn’t about the money; I wanted him to do the job that he agreed to do at the agreed-on price. I literally begged him, in tears, not to quit the job. Finally, he agreed to have the doors remade and delivered to me if I agreed to pay him an additional $500 (presumably for the labor costs he’d incurred thus far). He refused to remove the cabinet and cut it down to the correct size, even though I asked several times. He gave no reason for his refusal. He told me I’d have to hire someone else to remove the hood and cabinet, cut the cabinet down to the correct size, reinstall the cabinet and hood, and install the doors on the cabinet. Unbelievable! The doors were remade and were delivered on the timeline promised, but this does little to make up for what a bad experience I had. Please note not of the other reviews on this site are current. Maybe something changed? I would not recommend every working with this company.

Their customer service stands out. They were having employee and owner health issues at that time. I assume I would think about using them again, it depends on what the project was.

It went pretty well but I wonder about the wisdom of a marble counter top that already has rough patches on it in spite of using coasters and wiping up any water drops I see. Also the drain (Pfiister) they put in stayed open at first but now won't without shims. I notified the owner but he did not seem to take me seriously. The faucet and drain need to be replaced and the marble rough spots fixed.

They are very reasonable and good. The guy cares about the work that is done and has great design ideas. He tries to assign the best prices for his customers.

We could not have done this job properly without the assistance of company owner Paul.  Every idea we came up with, Paul had a better one.  When we entered into this project we thought we knew what we wanted to do, but after consulting with Paul he made us see that there were better ways to accomplish what we were after.  This help was priceless.  As to the workmanship, the carpenters Paul employed were experts who were always here on time, were friendly, and always took the time to answer our questions.

The overall experience went fine and I would use again.  I have been very happy with the remodeled kitchen and rest of the things Greenlake Cabinets did.

They did a great job. It was very good. It was good quality. It came in exactly in what they said it would in terms of cost, quality, and time line.

It went well. I was impressed by how fast they did the job. I'm satisfied with their service.

After that work I had some water damage in my house. Paul, the owner, served as a general contractor for me and came out and ripped out some of the cabinets that he had installed. He was knowledgeable about general contracting, so he did that for me as well. He did beautiful work.

They were very professional. They was no hidden fees or agendas, it was pretty straight forward. When he got the estimate, it was what it was, there was no additional cost. The quality of work was fabulous. Their prices were expensive.

I thought they were very responsive. The work was done quickly and the price was exactly what I expected to pay.

I love my new cabinet. I'm not sure what type of wood they used, but it is so beautiful and useful. Now, I have plenty of room for all my extra stuff that was just shoved into my closet before. They crew was polite, professional, and did everything in the time limit that they promised.