RAVENNA ARBORISTS INC

I wish there were an A++ option for Ravenna Arborists! We had a complicated project with 4 huge oak trees that had become dangers to us and our city neighbors. Ravenna Arborists was by far the most responsive and professional company that we contacted during the bid process. Once the job started, we were constantly impressed with the level of expertise, communication, and just sheer hard work that was put into the job. If we ever need to hire an arborist again, we will only need to make one call.

We had three huge, old oak trees and one even larger aspen that all looked questionable. Ravenna Arborists was by far the most responsive and straight-forward of the companies we initially talked with. Collin came out for an initial assessment and helpfully talked us through the visible concerns and the next steps for investigation and permitting, including providing useful referrals for the permitting process. From day one, his expertise and good communication were clear. He gave us a quote that was customizable to whatever the city permitted to come down. As it turned out, all four trees were very dangerous and needed to be removed. Ravenna Arborists know what they are doing, and we (and our neighbors!) were very impressed with how hard & skillfully they worked. Much of the cutting that happened was as high -- or higher -- than our three-story house. It was also complex, mixed with power lines, neighbors trees, fences, etc., with some large limbs above neighbors' homes. It is truly amazing that not a single thing was damaged in the removal process. A job as big and complicated as this one is surely hard to quote. There were times when the job ran past the initial quote, but Collin was very communicative about everything before it happened. We always understood our options and knew well in advance what to expect. At every point, we felt that they were working to make the project as reasonably close to the estimates as possible. We would confidently hire Ravenna Arborists again if we ever had the need, and we recommend them highly if you have any large tree removal needs. We've worked with a variety of different contractors on this house project, and Ravenna Arborists was the best of them!

This was the second time I used them, as I had them out at my previous house. They again did great work. I would recommend them and will continue to use them.

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Collin did a great job as promised with our tree removal. It was a tricky location with some difficult trees, but they got it done and did a great job. We appreciated how they did such a great job of clean-up every day (5 day project) and felt that they left the yard areas better than they found it. We also appreciated how they cut the trees into manageable size logs for us to dispose of later. Great job!

It went well. Collin and his assistant attacked the job efficiently, professionally and cleaned up well after. I was impressed with Collin's friendly attitude as well as his expertise.

Three different locations, 1 location was tree shaping, another one is tree pruning and the other was tree removal and pruning.. The came promptly and nice to work with. They did a great job!!!

I needed a new fence in the backyard, but first needed to remove the neighbor's cherry tree that was leaning into the existing fence (with his permission of course). I wanted this done fairly quickly since I was trying to get the fence put up before leaving on vacation. I got two estimates, and Collin's was not only the more reasonable price, but he impressed me with his knowledge and seemed easy to work with. He was able to arrange his schedule to fit my job in quickly, which I really appreciated. I had also asked him about cutting down a noble fir that is pretty close to my house since I was worried it might cause damage to the foundation or the patio. But he said it wasn't necessary right now since it is such a slow growing tree, so I decided to leave it for a few more years since I really like it. He and one other person spent an afternoon doing what was a slightly larger job than anticipated. The locust tree had been badly damaged by the public utility crews a couple of years ago when they cut/topped/butchered a lot of the tree from around some wires. Collin had to be careful to remove as much as possible from around some other wires, but still keep it looking good. The cedar deodora had a lot of broken branches from a bad storm a few years ago, and he cleaned it up nicely. They also took down part of the old fence before cutting down the cherry tree. They chipped and hauled away the branches, left me with some nice firewood logs from the tree they cut down, and did a great job cleaning up. Collin also explained to me his thoughts on the long term maintenance of the trees. Collin did an amazing job, worked very safely, and charged me exactly what he quoted. As he was cleaning up, a couple of neighbors started talking to him about jobs in their yards. I loved working with him. I'll definitely use him again and recommend him highly.

Collin (owner) was straightforward and professional. When he came for an estimate, I explained what I wanted done and asked him his opinion as well. He seemed experienced and well informed, and quickly had an estimate ready. Within two weeks he returned to do all the work and didn't mind that I took photos the whole time, which I shared with him. He and the other arborist spared no time getting to work and completing it as thoroughly and efficiently as possible. They cleaned up after themselves and stacked the wood from the evergreen they had to remove. The only misunderstanding was that he only takes checks, no Visa, which wasn't clear on his website at the time, but he was perfectly willing to take two installments for payment. We were amazed by how much light now comes into our western bay window, and are pleased with the completed work. Collin was very informative about tree health and maintenance and I'm happy to recommend him and use his services again when needed.

The job went really well. I would recommend them to friends and family members. They were very straightforward. They did a great job explaining what they recommended should be done for the tree. They provided different options. They did a fabulous job with the cleanup and the yard looks great. They called back promptly. They came late. I would consider using them in the future.

See my answer to the question above for the whole story.

Ravenna Arborists do beautiful work, and with great care! Their clean-up was thorough, and they chipped and hauled it all away. After they left, a person could not tell arborists had spent half a day in our yard. This is the second time we have used Ravenna and could not be more pleased with their work!