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PUGET SOUND PLUMBING & HEATING

Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,

About us

Puget Sound Plumbing and Heating is a locally owned and operated full service plumbing and heating company. We are proud to deliver both state of the art solutions, as well as a personal touch in doing business in the Puget Sound. Our Expert staff is available 24 hours a day to help with any of your plumbing or heating issues, large or small. Our trucks are fully stocked to insure that our technicians are fully equipped to get the job done promptly and professionally. At Puget Sound Plumbing & Heating your business is important to us, so each customer is treated as though you are our only client, to insure quality workmanship and a trusted reputation in the industry. When you need a plumber, just remember one thing… Puget Sound Plumbing and Heating Offers The Following Services: DRAIN CLEANING: Our highly trained technicians use state of the art drain cleaning equipment to quickly remove even the most stubborn clogs, including everything from grease stoppage to major root intrusions. We have the right equipment for any job, big or small. Our trucks are stocked with hydro-jetters and high-tech drain inspection cameras. DRAIN AND SEWER REPAIR/REPLACEMENT: Puget Sound Plumbing and Heating offers lifetime-warranties on all chemically welded fittings and schedule 40 piping, such as ABS and PVC. We can afford to offer a lifetime-warranty because we have licensed, educated plumbers that understand the importance of sizing, venting, grading and circulation within a plumbing drain system. ELECTRONIC LEAK LOCATION AND DETECTION: Modern technology allows us to quickly and accurately pinpoint water leaks. This technology helps us avoid excessive damage from excavation and demolition while searching for leaks. Our leak detection equipment works under concrete and in your yard, eliminating a lot of guesswork and destruction to your home. WATER SERVICE REPAIR/REPLACEMENT: We offer many repair options for your water service. In the event you need a water line replacement, we offer lifetime warranties on our copper water service installations, or for a more economic alternative, we offer 15-year warranties on a Wirsbo/Pex water service. WATER HEATERS: Puget Sound Plumbing and Heating can repair, or replace any gas or electric water heater. We install the highest quality water heaters, backed by lifetime warranties on all heating components, parts and labor, and 10-year warranties on tanks against leaks. REPIPES, WASTE AND WATER: Puget Sound Plumbing and Heating can bring your plumbing up to date with a full or partial repipe. Because we have licensed, educated plumbers that understand the importance of sizing, venting, grading and circulation within a plumbing drain system, we can offer lifetime warranties on all of our repipes. FIXTURES: Puget Sound Plumbing and Heating’s trucks are fully stocked with top quality, professional grade fixtures. If you have a specific style in mind, we can get it. We offer popular brands such as Moen, Kohler, Grohe, American Standard and Delta. From faucets to spa shower body sprays, we can meet your needs. HEATING: Puget Sound Plumbing and Heating is proud to use American Standard furnaces. We offer repair and replacement options for all of your heating needs, including hydronic heating, natural gas, forced air, heat pumps, boilers and electric heating systems. GUARANTEE/WARRANTIES: Puget Sound Plumbing and Heating is proud to employee fully licensed plumbers. We pride ourselves in quality craftsmanship. Because of this, we stand behind our work and have some of the best warranties in the industry. Lifetime warranties on copper water services Lifetime warranties on all schedule 40, PVC ABS side sewer replacements Lifetime warranties on all water heater heating components Lifetime warranties on all copper repipes

Business highlights

Emergency services offered
20 years of experience

Services we offer

& GREAT WARRANTIES., AC UNITS, AND REPLACEMENT OF SEWERS & DRAINS, DISHWASHERS, DRAIN CLEANING, FAUCETS, FURNACES, GARBAGE DISPOSALS, GAS LINES, INSTALLATION, LEAK LOCATES, PUMPS, REPAIR, SHOWERS, SINKS, TANKLESS WATERHEATERS, TOILETS, TUBS, WATER & SEWER LINES, WATER HEATERS

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
3.759 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
51%
4
8%
3
14%
2
10%
1
17%
Showing 1-25 of 59 reviews
Clare R.
Aug 2021
5.0
Yes, I recommend this pro
$450
We had another company come out this past December. The plumber used a very long snake to attempt to clear the drain. He said the problem was probably in the stack but never looked at the pluming in the basement. He said it would require a return trip and cost over $1000 for the fix. Finally it then became completely clogged, leaving us with no ability to use the kitchen sink or dishwasher. It was going to take two weeks for them to return so I called this company. They came within 24 hours. In 20 minutes the plumber and his apprentice determined what the problem was. They then fixed it and did repairs to prevent any problems in the future. And...they charged us less than half of what the other company said it would cost to thoroughly fix the problem. I can't say enough good things about this company.

Scott M.
Dec 2020
3.0
$3,000
Very prompt response. Plumber and apprentice were pleasant and professional using PPE properly. Water heater needed replacement and another leak possibly from the wall. $2500 quote for 50 gal upgrade and additional for the leak. I was shocked! Other companies are in the $1500 range. We did it because we needed it done. Never found the leak causing water on the floor. By the way they won’t fix the wall. That’s on you. Because they didn’t find it they didn’t charge me. Well I found the leak the next day coming from the wall connections. Called them and Josh came back and fixed it for another $377. Took him about 20 minutes. Expensive. Nearly 3 grand later it was fixed and working good. One other thing. They drained the tank onto my lawn which killed it. See picture. When I saw him(the apprentice) do that I didn’t even think for a moment it would kill the lawn. Makes sense but it didn’t register. My bad. More or less a training issue. Josh and the Apprentice were pleasant and competent. Job completed. I would be reluctant to hire them again mainly for being so expensive. That’s a company issue. Their B rating on Angies list is about right.

Kathy G.
May 2020
3.0
$1,872
Badly...Left pipe uncapped and water came pouring out after they arrived. Measurement failed...damaged our walls and doors and failed to report the damage..Then the lead acted like it was no big deal...A scratch...No a huge gouge, sheet rock damage and door rail bent...then the cherry on the poop sundae was my husband got a lukewarm shower the next morning! Theu came out and turned it to VERY HOT...and wrote on the work order..."No warrantee!" I called the manager and he said he would pay for the damage doe and apologized for his employee.. I was then stuck with getting the damage fixed. NOT HAPPY.

David N.
Jul 2019
1.0
$464
I made the appointment but my wife was there to let him in. I did not like how they charged three times more than anyone else on Angie’s list. The price of a furnace inspection is between $100 to $150. It’s not $450. What a crook!

Senta M.
Apr 2019
5.0
Yes, I recommend this pro
Joshua did a great job and was very professional. He explained everything in detail and double checked his work. I was very happy with the service.

Cathy B.
Jan 2019
5.0
Yes, I recommend this pro
Both techs were very friendly, knowledgeable and professional
Response from PUGET SOUND PLUMBING & HEATING
"Thank you we where happy to help you"

Vincent L.
Nov 2018
1.0
$1,100
I need to replace the garbage disposal unit under the sink at my rental and made the mistake of letting my tenant choose the provider. Puget Sound Plumbing and Heating charged me almost $1100 (incl. tax) total for the job. The new disposal unit is 1/2 HP and doesn't cost more than $100, I struggled to understand how much they charge for labor per hour for the remaining $900. This is a straight replacement and I could have done it myself in an hour. Stay away from this company.
Response from PUGET SOUND PLUMBING & HEATING
"We charge by the Job not by the hour which in the long run dose save you money. We inform all our customers before we start work and if for what ever reason you don't want the work done you could have sent our technician on his way. the price of a uninstalled disposer that we install is more then what you are suggesting and has a better warranty which we plan on being around to honor it if anything where to happen to it."

Linda M.
Jul 2018
5.0
Yes, I recommend this pro
Absolutely excellent!! Timely response & installation. Good explanation of options . Good ckean-up Friendly service man Joseph & apprentice Josh. Complete focus on this job. Not thinking about getting to the next job.
Response from PUGET SOUND PLUMBING & HEATING
"thanks for your kind words about Joseph & apprentice Josh. if you need service in the future please call we appreciate your business."

PATRICIA L.
Jul 2018
5.0
Yes, I recommend this pro
$1,114
Went exceedingly well. Rick Braden, Journeyman, and his apprentice, Dustin, explained very thoroughly that the hose bibs were attached very low to the house siding. Therefore, they had to dig a small trench in the lawn to be able to connect the hard plastic hose line. Otherwise it would have kinked thus stopping the flow of water. They carefully dug, hauled off the dirt in my wheelbarrow to a spot in the backyard, added clamps to the hose line to provide a curve, and carefully attached the drip line timer the Tree Farm had supplied. They were very knowledgeable, explained the procedure in detail, and were very reassuring about their previous experience doing this type of installation. They were here two hours and cleaned up after the work was done. Rick advised me to fill the trench with pea gravel but allow room to be able to disconnect the timer in the fall. The price was around $1000 but I used a coupon for $59.50 discount. I would definitely hire again.
Response from PUGET SOUND PLUMBING & HEATING
"thanks for your kind words about Rick. We are glad we could help you out in your situation."

Mary B.
Jul 2018
5.0
Yes, I recommend this pro
It was excellent service, both Rick and Will were very professional . I would use them again and recommend them highly !!!!
Response from PUGET SOUND PLUMBING & HEATING
"thanks for your kind words about Rick and Will. we are happy they could help you out."

Anthony R.
May 2018
5.0
Yes, I recommend this pro
$531
Awesome, great work. Fast friendly knowledgeable guys. Will hire again!
Response from PUGET SOUND PLUMBING & HEATING
"thanks for your kind words about your service."

John F.
Mar 2018
5.0
Yes, I recommend this pro
$2,000
Perfect. Very prompt, professional, efficient and a good price also.
Response from PUGET SOUND PLUMBING & HEATING
"thanks for your kind words if you need service in the future please call we appreciate your business"

Randal P.
Nov 2017
5.0
Yes, I recommend this pro
$2,300
Words cannot express how great Josh C. and Josh V. were. Hard workers, pleasant to deal with, just a wonderful experience all the way around. Both guys deserve a huge pay raise. If PSP were to lose them they have lost there crown jewels!! You are gonna find this hard to believe but here goes. They arrived at 10:00 last night and didn't leave till 4:00 A.M. when our water was back on. To me that is the epitomy of customer service!!
Response from PUGET SOUND PLUMBING & HEATING
"thanks for your kind words about Josh C. and Josh V. If we can be of service to you in the future please call we appreciate your businesses."

Page E.
Oct 2017
5.0
Yes, I recommend this pro
$1,532
Matt & Justin did a very good job. Fully explained everything they did. I do believe that once a job exceeds a preset threshold, the $99.00 Minimum Dispatch Fee is no longer applicable. The cost my job was $1,292.65, plus the $99.00 fee, plus tax.
Response from PUGET SOUND PLUMBING & HEATING
"Thank you for your review of us. Matt and Justin are great guys. we hope if you need service in the future please call we appreciate your business."

Alfred P.
Oct 2017
5.0
Yes, I recommend this pro
$2,857
It went well. It was a very difficult job to do, They had to work under two sinks in tight quarters. It also involved getting under the floor and into the crawl space a number of times. They both did a good job.

Patricia D.
Sep 2017
2.0
$250
It took 60 seconds to use a snake to clear the toilet of a partial clog. They charged 99$ plus $150 for a job that took less than 2 minutes truck to toilet.

Kerri K.
Jun 2017
1.0
$919
Stay away! I feel like I just invited a crook into my house. First off they charge a $99.00 discharge fee to show up. This is charged if you don't have any work done and also on top of any work you have done, as opposed to having a minimum you must pay that is applied to any work you have done. But the real doozy is that they write crazy inflated estimates that are absurd. And then you are stuck paying 3 times what you should, or paying $108 for nothing ($99 fee, plus tax.) I had a different plumber stop by to assess the problem with our leaky faucet earlier in the week. He told us to buy a new faucet rather than having him fix the existing one and he would fix the emergency shut off valve and change the faucet for $200 to $250. Unfortunately, by the time we got the faucet he was out of town on vacation and we were not comfortable with the faucet running till he got back. So that left us with Puget Sound Plumbing quoting $919.61 for the same job. Needless to say a I gave them their stupid $108 dispatch fee and sent them on their way. I feel like they could make a business out of just traveling around and collecting dispatch fees for crazy estimates and would never even have to do any plumbing. I feel totally taken advantage of and conned.

Blaise S.
Mar 2017
1.0
$14,000
Their work failed the city inspection (mercifully I've forgotten if they failed once or multiple times). "Made a mistake" on the estimate, which didn't include something required by the city, wanted an additional $500. Lucky for me the inspector put them on a deadline to fix it or I'd probably still be waiting. Wouldn't give me a receipt that separated cost of materials and labor. Their installation of the bathroom drainpipe leaked under the sink. Their fix didn't fix it, and I didn't want them back in the house.

Rick S.
Mar 2017
2.0
$1,250
Fixed the back up to problem Ripped us off for the disposal. Wanted to charge $1,229 by charging for a separate 3 year warrantee (came with 3 year warrantee) Dropped it to $966 without. Check here on Angies list and you will see a cost estimate of $687 So watch who you call these guys will charge the most possible.

Valerie K.
Sep 2015
5.0
Yes, I recommend this pro
unknown

Vish A.
Jan 2015
4.0
Yes, I recommend this pro
$2,000
.

Sheryl S.
Oct 2014
4.0
Yes, I recommend this pro
Job completed efficiently and with no hitches at all.

Angela C.
Jul 2014
1.0
$550
Charged $550 to come out and snake a clogged drain line. Took them less than an hour to conclude that old drain line need to be replaced. Then wanted to charge $1800 to replace the line (all above ground, no digging). Called another place and had it done for $1200.

Timothy W.
Apr 2014
5.0
Yes, I recommend this pro
$100
I had them come out to unclog a kitchen sink. The plumber who came out did a good job. They have a sales routine they go through and didn’t realize I had purchased the discount through Angie’s List. It was a great deal and I got the service I needed.

Christine L.
Mar 2014
2.0
$800
They were later than expected but that was not a problem as they kept us up to date with where they were. At the time there was a coupon on Angie's list and I asked when I called if I had to purchase the coupon previously in order to benefit from it? She said "No, just tell the service person (I believe she said Dave) and he will subtract that amount. He not only did not subtract coupon but I feel over-charged for the work that he did. He quoted me a price and when I looked online at the part he was charging 3-4 times the amount listed online on a number of sites. The charge was not for the labor as they had it done VERY QUICKLY. It was in the middle of a heat wave and I feel I was taken advantage of......
Showing 1-25 of 59

Licensing

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FAQ

PUGET SOUND PLUMBING & HEATING is currently rated 3.7 overall out of 5.

PUGET SOUND PLUMBING & HEATING accepts the following forms of payment: CreditCard

Yes, PUGET SOUND PLUMBING & HEATING offers free project estimates.

No, PUGET SOUND PLUMBING & HEATING does not offer eco-friendly accreditations.

No, PUGET SOUND PLUMBING & HEATING does not offer a senior discount.

Yes, PUGET SOUND PLUMBING & HEATING offers emergency services.

No, PUGET SOUND PLUMBING & HEATING does not offer warranties.