Orkin has more than 100 years of experience in essential pest control services and is a leader in the pest control industry. We believe a deep knowledge of pest behavior is absolutely critical to managing them effectively. You simply cannot do what we do without understanding the science of pests and knowing why they do what they do.
Orkin has its name behind it and that is it. They try to be friendly but just like the other F review, being "friendly" and "appearing to have good customer service" don't kill ants. I could give a Rats A how friendly you are, I pay you to kill ants. And I have paid a LOT. Over $800 in a one year period. The ants still show up in our house. They hire minimum wage people who follow some script and make things up. One guy we had said "I mix my own chemicals" (perhaps he was talking about his meth lab or something because the next guy said "that is not true, we cannot "mix" our own chemicals." ). ***!!!! The most annoying part about Orkin is they will spray inside only where we saw ants. We plead with them to treat the whole inside of the house as they will come back somewhere else and they tell us they are not allowed to do that. This is akin to hiring a taxi driver and him telling you he is not allowed to make right turns. What a bunch of S! I am DONE with Orkin. If I were rich, I would spend $1M on some African Fire Ants and fill all of their offices with them. Talk about your FAIL CAKE sprinkled liberally with WEAK SAUCE Orkin will serve you a THICK FAT PIECE of it Topped with FACE PALM FLAVORED ice cream.
Description of Work: Sugar Ants in WA state.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$800
marc F.
09/2017
5.0
pest control
 + -1 more
I used Orkin on my rental property. The guy who came out was like a river of information. He gave lots and lots of advice about stuff. He came back to check things when he didn't have to, it wasn't required, but he wanted to make sure everything was good. So, that was greatly appreciated.
Description of Work: Pest control.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Matthew Q.
06/2016
4.0
pest control
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$200
Matthew Q.
06/2016
4.0
pest control
 + -1 more
It was fine.
Description of Work: I used Orkin for pest control service.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Spencer T.
02/2016
4.0
pest control
 + -1 more
unknown
Description of Work: Excellent work, but the price was high.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
$11
scott H.
05/2015
5.0
pest control
 + -1 more
We have used Orkin for years but that is just a habit. The cost is 85 dollars every 3 months. I have got no complaints. I have not seen any carpenter ants. Good job and that is kind of the deal. It feels like it is a little bit expensive but I haven't done anything about it. The quality of the service is good. When we had dogs, we never worried about the dogs getting out but we don't have a set date that they have to be here because they set their own schedule.
Description of Work: They come every 3 months because we have carpenter ants. The last service was in March.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$85
Taylor H.
03/2015
4.0
pest control
 + -1 more
I will continue using them.
Description of Work: I am with Orkin for pest control. They come and spread poison around our house every other month. It is like insect pest control. We have the outside done generally, but they did the inside a couple of times.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Chen Z.
11/2013
2.0
pest control
 + -1 more
I have had Orkin for 8 years now and I hate my Orkin man. He appears friendly but he really never does anything except spraying some chemicals outside and occasionally going down the crawl space. Even for that, he stands on the ladder and takes a peek. When I told him the spiders are crazy in my yard, he told me he already treated them and they would die in a few days. They are still everywhere. When I asked about so many flies in winter, he told me winter is just the fly season. He never found any activity in or outside the house, but once a sub found a very big water damage rotting spot in our wall by going into the crawl space. I am a nice lady so I never had the courage to confront him. I only requested him to do more, but he was so lazy that he always found the shortcut. In despair, I contacted Orkin via Customer Support and requested a change of the service man, but there he is -- on our door step again today, pretending nothing has happened and performed another lousy service in 5 days. I had enough of this terrible service, and it costs about $120 once! It's really ridiculous. I am calling this minute to cancel the service.
Description of Work: Sprayed outside
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
2.0
$114
jacquelyn V.
08/2012
5.0
pest control
 + -1 more
He was very professional and responsive. He told me that he has a lot of experience with this problem though he was not familiar with the CDC website on how to deal with bedbugs. He seems to have "on the ground" knowledge It is hard to ascertain what companies are proficient in this specific problem because Angie's List just lumps everything under "Pest" Some reviewers did not even describe what sort of pest they had ....while other people only wrote reviews about rodents, ants, wasps etc. Bed bugs are taboo, I guess. Anyway it all worked out and I am very satisfied. He didn't even charge me for the visit!
Description of Work: I had a concern about bringing home bed bugs after a central european trip - staying in many hotels and getting bug bites. Nells came over in timely manner and did an inspection of my bed and luggage. It relieved my mind about this. I did not have an infestation. He taught me a lot about the subject. He appreciated that I am not into indiscriminate spraying with chemicals., I believe in physical control when ever possible. I also do not believe in "contracts" where pest technicians routinely spray homes several times a year (and don't fix the underlying problem that causes the infestation in the first place). If I ever have a pest problem in the future , I would go to him.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Patricia L.
07/2012
4.0
pest control
 + -1 more
They have been good and quality is excellent. I would use them again.
Description of Work: We used Orkin for pest control. They come out every other month.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Terry B.
06/2012
4.0
pest control
 + -1 more
We didn't see any stuff after that. The bugs didn't come back and so we just stopped using them after a while. We don't remember how much we spent on their services. They have a good reputation. They were prompt and they always warned us when they used stuff that was harmful to the animals, which they didn't do very often. Their price was a little more than what I wanted to pay, but they're a reputable company and so we paid it. They didn't have any set time to come and so their punctuality was okay we guess. The guys we had were professional. We will use them in the future if we need to.
Description of Work: We used Orkin for pest control services. They did an initial extermination of bugs, spiders and stuff. Then they did a monthly deal where they came in and re-enforced it. We used them for about 4 years.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Richard Y.
06/2012
3.0
pest control
 + -1 more
They are straight forward with what they offer. The man that came out knew what he was looking for.
Description of Work: We use them for a mouse problem. I have a contract with them.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0
$135
Darron S.
05/2012
4.0
pest control
 + -1 more
I used them for a couple of years but I do not use them anymore. I had decided to use them because they had a good package and service. I paid them monthly for service.
Description of Work: I used Orkin for pest control service.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30
James F.
05/2012
5.0
pest control
 + -1 more
We chose not to go with the contract option because we have used them in the past, and we did not like the contract issues. When we used them in the past, we had a billing issue. We called and gave them the card number, so we would be billed on a regular schedule. The first time they came out the technician said that we owed them for the service. My wife called and got the bill straightened out. The second time a different technician came out, and we ran into the same billing issue again. My wife then became frustrated and canceled the contract because they could not get the billing right. The service was good just not the billing. They came out a few days later after the treatment to make sure everything was taken care of.
Description of Work: We used them for a yellow jacket infestation.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
rusty H.
05/2012
5.0
pest control
 + -1 more
I have been satisfied with the service they provide and we don't have any bugs since we have been using them.
Description of Work: I use Orkin for my pest control needs.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Barbara H.
04/2012
5.0
pest control
 + -1 more
They do a good job.
Description of Work: They come every 3 months for general spray.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
barry W.
04/2012
5.0
pest control
 + -1 more
We have used them on several occasions. I have not had anyone else perform pest control so I have not done any price comparisons. They are reliable and come out and take care of your needs. I have always had a good experience with them.
Description of Work: I used Orkin for pest control. They did a routine pest control service.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Diane B.
03/2012
5.0
pest control
 + -1 more
They got rid of the ants. I'm very happy with them. They always show up when they say they will.
Description of Work: They spray the outside of the house for carpenter ants and they'll also check-in with us and see if there's something inside the house if we have a bug problem.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$94
Andrew H D.
07/2011
5.0
pest control
 + -1 more
It's been a good experience. There have been no problems so far and I have been satisfied with them.
Description of Work: We had a yearly contract for pest control and now we are doing month to month contract.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jessica F.
06/2011
5.0
pest control
 + -1 more
They were very responsive and had somebody out within a couple of days after we gave them a call. The person whom they sent was very thorough. We had an ant problem and we don't have it anymore as they took care of it. They were reliable and they did what they said that they were going to do. They were very conscientious about not spraying where pets or people move around. I think they were a little more expensive than other companies.
Description of Work: We used Orkin for pest control.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Cindy D.
12/2009
5.0
pest control
 + -1 more
They did what we needed. They were a little more expensive but the guy who came out was very knowledgeable about what they offered and what they did. He was very professional, I did like them a lot and if needed, we would like to go back to them for pest control services. They did very well.
Description of Work: They got rid of the pests for us.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Rodger O.
09/2009
5.0
pest control
 + -1 more
They call to inform me before they come out. They are professional and punctual as well. The quality of their work is good and I have been satisfied with their service.
Description of Work: They take care of the pests around my house.
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Service Categories
Pest Control
FAQ
Orkin is currently rated 4.3 overall out of 5.
No, Orkin does not offer free project estimates.
No, Orkin does not offer eco-friendly accreditations.
No, Orkin does not offer a senior discount.
No, Orkin does not offer emergency services.
No, Orkin does not offer warranties.
Orkin offers the following services: Termite Control