Oberloh Woodwind and Brass Works

Excellent. Provided a solid estimate. They were even able to give me an idea of the amount over the phone. Were very friendly, knowledgeable and timely. They came highly recommended from our music teacher.

DANIEL OBERLOH AND ALL OF HIS EMPLOYEES ARE EXTREMELY FRIENDLY AND PROFESSIONAL. THEY REALLY CARE ABOUT THEIR INSTRUMENTS AND IT SHOWS IN HOW THEY TREAT THEIR CUSTOMERS' INSTRUMENTS. THE TRUMPET I TOOK IN HAS BEEN IN THE FAMILY ABOUT 40 YEARS. IT'S NOT SOMETHING I WOULD HAND TO JUST ANY REPAIRMAN. I PICKED UP A BEAUTIFULLY POLISHED, CLEAN INSTRUMENT WITH VALVES WORKING PERFECTLY. MY DAUGHTER WAS THRILLED! MY SON'S TROMBONE NEEDED MAJOR REPAIR (SOLDERING), HOWEVER, SINCE IT'S NOT HIS MAIN TROMBONE, I DIDN'T WANT TO SPEND A HUGE AMOUNT OF MONEY TO GET IT PERFECTLY DONE. DANIEL OBERLOH STRUCK A NICE BALANCE, KEEPING THE PRICE DOWN BUT MAKING IT A WORKABLE SECOND TROMBONE FOR WHEN THE BETTER INSTRUMENT IS BEING CLEANED, OR FOR MARCHING BAND, ETC. THE SERVICE WAS QUICK AND FRIENDLY, EXPLANATIONS SHORT AND TO THE POINT.

WE'VE USED OBERLOH FOR SEVERAL YEARS FOR OUR SON'S CLARINET SERVICE AND REPAIR. WE ALSO PURCHASED A USED CLARINET FROM THEM. THE LATEST EXPERIENCE WAS THEIR MIRACULOUS REPAIR OF HIS 'A' CLARINET. WE FIND THAT THEY GIVE US THE SERVICE WE NEED -- AND NO MORE -- AT A FAIR PRICE. THEY TAKE THEIR TIME, BUT THEY'RE WORTH THE WAIT.

THE OVERALL EXPERIENCE WAS GOOD. WE DID HAVE TO BRING IT BACK TO HAVE SOME ADJUSTMENTS MADE. THEY DID IT RIGHT THERE WITHOUT ANY EXTRA CHARGES. GOOD CUSTOMER SERVICE.