MOTIVATED MOVERS
About us
Fast, friendly and affordable, Motivated Movers can take care of all of your Seattle and western Washington moving needs. Call owner Dan Puetz at 206.799.0358 to schedule your move today! We are fully licensed and insured: WUTC #THG-64254 and UBID #602-567-294. Please see our website for more information on our insurance options.
Business highlights
Services we offer
We provide local moves of offices, and are also available for packing, apartments and storage, condos, houses, unpacking and packing materials.
Amenities
Free Estimates
Yes
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 95% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 5% |
Dan and his partner showed up promptly at the moving time and they were professional, friendly, charismatic, upbeat, and helpful from start to finish. After they finished unloading the contents of their truck, they then assisted us in unloading the separate 17' truck we had rented and filled with boxes the day before. We can't say enough about the motor on these guys. They rarely seemed to take any breaks and were just plugging away like a well oiled machined. They finished well under estimated time and we can honestly say we had a great experience just talking to them. Dan's the type of guy you can relate to immediately as he's almost like one of your buddies from high school or college. We could easily see ourselves hanging out with him socially. I wouldn't hesitate to highly recommend him to anybody looking for an outstanding mover.
Their bid was significantly cheaper than the other companies I contacted, and they came in under bid. I was impressed with how hard the men worked the entire day, and I appreciated how friendly and personable they were during the process - moving isn't fun, but they made it as pleasant as possible. I will definitely be using this company the next time I move.
Unfortunately, I recently had to file a small claims court action against this business. I will update this review after the court hearing. In short, I had a binding contract with Motivated Movers to move my family from our house and a storage unit at Public Storage. On the day of the move, MM fell behind and filled up their two trucks at the house, and therefore could not stop at our storage unit. At the end of the day, MM?s owner, Dan, presented us with a bill for more than the contract price (which he claimed was just an ?estimate?) , and said that the estimate did not include the storage unit. He then refused to move us out of the storage unit unless we paid even more. We did not have our copy of the contract (it was packed up in the move), so we paid him just to complete the move. We later found our contract and showed him that we had a ?binding? contract price that included the move from the house AND the storage unit. In response, Dan changed his story and claimed that his extra charges were for a separate move of a few items from my downtown office ? for which we had already paid him! He also claimed that this separate move involved two moving men and took four hours, when in fact the move involved just one man and took one hour (I know, I was there!).
"The court date the member references above took place on January 11th, and the case was dismissed with prejudice, as the members failed to appear (even though they requested the hearing and have known about it since they filed in November). As we did not have an opportunity to address these allegations in court, it is important to us that the whole story be included on this post. On the job in question, Motivated Movers did a binding estimate for a move of a residence and storage unit. On the day of the move, the members asked that we include an office move as well. We verbally confirmed with the client that an additional move (obviously) means additional time and money. Office moves do not require a written supplemental estimate per UTC (Utilities and Transportation Commission) regulations, so therefore we did not provide one. At the end of the move, the members signed and paid the bill in full. After the fact, the members requested a refund based on their original estimate. That estimate did not include the office job, which took place at the same time; therefore, that estimate did not cover the entire job, and the bill was more than the original estimate. We are a small company with strong ties to the Seattle community, and we take great pride in our work, work ethic, and honesty. On every move we go out of our way to make sure that our clients get the best service at an affordable price. As our Angie’s List client history shows, our client satisfaction ratings are extremely high. We would be happy to further discuss this particular move with any prospective client that has concerns. Motivated Movers stands by their work in this instance, and find it regrettable that this post has been included on our account."
Licensing
State Contractor License Requirements
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