Mac's Upholstery

It went great. The job was done earlier than promised and the work was of excellent quality. Craig is very friendly, professional, and knowledgeable. He taught me quite a bit about marine canvas maintenance and repair. I very highly recommend Craig at Mac's Upholstery for boat canvas work.

They did a great job. After getting an estimate from a competitor for over $500 and 3 weeks ( along time without a couch cushion), I called Mac's. They did the job in one day for $210. Excellent quality, prompt service, great customer service and super value. Highly recommend!

I converted the stove on our boat to propane and needed to hang the tank outside on the railing stanchion. The marine stove company referred me to Mac's Upholstery to make a cover for the tank. Craig and Dean in their marine division are very experienced marine canvas and upholstery craftsmen, and Craig made quick work of designing and fabricating a reinforced and well fitting cover out of Sunbrella fabric that conforms to the tank. I am very satisfied with the qualit6y product and the fast service.

Their estimate was 2/3 of estimate provided by nearby Queen Ann Upholstery.  It took 4 mos. to get the finished products.  I was assured that this is "not the usual" practice, but key personnel were off on leave.  One other problem was that they mis-estimated the amount of fabric required, which resulted in a modification of the original layout. (2 different fabrics were used).  But, the results were beautiful, nonetheless.

Work was excellent and the price for sewing and modifying the cover was fair. I felt they charged too much for the cleaning, but they gave me an estimate up front and I accepted it. (Next time I will either clean them myself or get the boat washer to do it.) I am very satisfied with them and plan on always using them for my canvas and upholstery work.

I was able to track down a yard of fabric and they did a fantastic repair an you cannot tell that there was ever an issue. Also very reasonable, just 2 hours of work.

Helped me diagnose a repair problem of the leather seats on my classic cadillac. referred me to a man that does those specific types of repairs. I have used "Macs" previously and they are very skilled reliable and resonable in cost. The cost of the repair in leather would have been 250$ or more and involved removing the seat. They [Macs] referred me to a man who did the repair in the car with a heat cured plastic. Matched the color exactly and is not detectable.

They did a perfect job! They showed me the different foam options and did it all in one day. I would recommend their services.

Results 1: They did exactly what they said they would do with the office chair. It was a difficult job since it had injection foam but
they managed to remove the old foam and replace it with the firm padding that I requested.
Results 2: While I was there for the chair I asked them if they could replace and repair my BMW roof, which had a hole in the window and stopped working (i.e., wouldn’t go down to make the car top-less) for about 5 years. They said yes, so I scheduled that. When I brought it in I also asked about my front seat leather chairs, knowing they might be able to help there as well. The driver seat had a heater that didn’t work, and the passenger side wouldn’t slide back and forth anymore. When I picked up my car I had the new roof installed, they fixed the mechanism (with a slight charge for a broken part they gave to me to inspect in the end), and they fixed both front seats at no extra charge.
They are a great place that you can trust with your toughest problems, and they will go beyond upholstery if needed. I will go back in the future!

Good - Customer provided material, hard to work with.

I really liked the woman that actually came to the house with covered samples and picked up the piece of furniture and brought it back. I enjoyed the interaction with her and their quality was good. I would probably use them again.

I called three upholsterers for my project of re-upholstering four dining chairs and Mac's gave me the best price estimate. My husband and I visited the shop in Ballard and quickly found the ideal fabric from among the many samples on hand. We put down a deposit and they ordered the fabric. When it came in, we removed the seats from the chairs and dropped them off at the shop to be upholstered while we were away on vacation. They came out great, very neat and well finished.

I call Tony on a Saturday, and took a chair in the same day. He gave me an estimate and then I returned the following Saturday with 4 of the chairs and we ordered the fabric. He helped me pick the fabric from the numerous books he had at the store. The following Saturday I picked up the 4 chairs that just needed to be glued and dropped off the other fabric chairs. He completed the whole job in a week once he received the fabric. Tony was professional and prompt, I would definitely use him again.

We highly recommend them.

We have six dining room chairs that are pushing 30 years old. While the caning and wood frames were in good condition, the seats were in desperate need of replacement. Between two boys who grew up with those chairs to cats that got sick on them to everything in between, we realized 10 days ago that we had to do something if we were going to have Thanksgiving at our home. I called and spoke to Tony on Saturday the 12th and asked if there was any way imaginable that the seats could be redone before Thanksgiving. Much to my surprise, he said no problem. We grabbed the seats off the chairs and headed out immediately. Much to my surprise I received a call from Tony the following Friday (the 18th) that the seats were ready to be picked up. When I got there on Saturday to pick them up, they looked better than they had when we purchased them. The work was done very well and in a time frame that more than met out expectations. I would recommend Tony and Mac's to anyone looking for upholstery work.

Michelle was prompt, came out and told me that replacing the vinyl with recycled leather would make the couch last us for a long time. She was pleasant and obviously knew her business. The only complaint I have is that she wrote the quote on a sheet of my note paper and did not include the cost of the fabric that was being used to replace the vinyl. I was very worried about this funny quote and I should have been. Although the quote on the paper said $1200 for everything, when the couch was delivered, the total was $2000, not $1200. I had been told that the labor was more extensive than they thought, so it would be $200 more, but still was not told about the fabric cost. Michelle went to her boss and they credited us with $150, but $1800 still was a shock. The work was done well and the couch looked very nice although not all of the vinyl was replaced. We will see if that part holds and does not split.
I would use the company again, but would make sure I had a complete quote.
Also wanted to say that the 2 men who picked up and delivered the couch were marvelous. This couch was unbelievably hard to get out of and into the house and they took all the care in the world to accomplish the task.

The enitre repair was handled in a very pfoessional manner from start to finish. I would certainly recommend Mac's Upholstery to anyone who needed leather repair.

It’s been a real pleasure to work with Tony Mazzarella and Michelle at Mactops.com. The upholstery shop is located just south of Market in Ballard, very easy to get to, parking and drop-off next to the store, convenient hours including Saturday’s, and very friendly atmosphere. Michelle, the upholsterer, worked wonders transforming my stools and chair cushions. I couldn’t be happier with the results! She is an artist and designed special contours for the cushions to perfectly match the furniture style. All foam and padding was replaced, box style piping was used for the entire job, and the zippers were cleverly hidden. Her work is truly perfection - very professional. I highly recommend their services. Thank you!

Everything was good. They did it in a timely fashion. The price was reasonable and they didn't try to up sell us. I was happy.

Our cat peed in our 2000 Yukon and made it smell so unbearable you didn't want to be in it. After failing to mitigate the smell on our own, we were either going to buy a new vehicle or replace the upholstery. Mac's did an incredible job for far less than the cost or hassle of replacing the car. We put in leather and new carpeting and it feels brand new at 10 years old! They made sure that all of the seats, doors and floors were completely pee-free by spraying, when they were stripped down, with a detergent that reacted to the pee - there is NO SMELL anymore. We love the car and love the results. The service was beyond great and they went the extra mile to take care of the odor. No more cats in the car, but we would use Mac's again in a second!

I got quotes from several places. I chose macs because they were the most knowledgable, asked good questions, explained things well, and had a fair price. They helped me select the best foam. They helped pick a wonderful fabric. The order took a week or so longer than quoted. They came and installed it. It looks and feels great. I would definately use them again.

Mac s provided mostly good-quality workmanship, but the overall experience was frustrating and ultimately one we wouldn t like to repeat. Michelle, the Mac s saleswoman, was very prompt in coming to the house and looking at the booth and bench. Afterward she gave us a bid over the phone with an overall price for each project that she said included everything (coverings, foam, labor, tax, etc.). We also later made available drawings of the booth and bench that included dimensions. Michelle was good about quickly returning calls and answering questions. Phone quotes with overall numbers seemed to be her preferred way to do things. This was very different from the detailed, written bids we got from the other two potential vendors, who we didn t choose for various reasons. Michelle did give us an e-mail quote for a final cost on the bench cushions, with a partial level of detail, upon request. Looking back, we would not do this kind of work again without a very detailed bid from the get-go. Interestingly, detailed info on cost came from Mac s only when we received the handwritten invoices after the work was completed. This was a problem because Michelle wanted to charge us additional money for hanging brackets and for more vinyl and fabric days after fully reviewing the projects and giving us what she said were final cost estimates. The prices seemed to keep changing, which was very frustrating. And a couple of times it seemed Michelle was not following the details of the projects (like when we decided together at a meeting to go with box cushions for the bench seat, then she tried to charge us weeks later for extra fabric to cover the cushion bottoms). Two other pieces that changed as well: (1) The billing, with invoices that didn t always reflect the prices discussed, and (2) The time frame for getting the work done. Michelle and the business owner at times gave us very different ideas of how busy they were and when our two projects would be completed. As a side note, most of Mac s business seemed related to boats and vehicles. Our work was done during the beginning of boating season, not the time of year for the quickest service. Overall, the quality of the actual upholstery work was excellent, and Mac s did deliver the booth for free. One issue was that grommets were not installed on the lower (seat) bench cushions even though that was in the quoted price. Their installer questioned whether the grommets were needed for cushion breathability and installed vents instead. This change was never discussed with us ahead of time and resulted in two additional trips to their store to get grommets installed.