Leaf It To Me

I stopped using this service when I paid for work that was incomplete and had to be redone. The owner was unwilling to make it right. I paid him, but decided it was time to end the relationship.

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We've got a senior rate so it's like $40 a visit. They don't speak English really well so there are occasionally communication issues, nothing major. Sometimes we might have to ask twice for them to do something, but that gets done and done well. Their pricing is excellent. I have been using them for about 4 years now. They are prompt, thorough, and reasonably priced.

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Brent Jones has a hard working crew and I was satisfied with the work that was done. You're getting a first class system on a beer budget. My only issue was the planting of shrubs and Bamboo could have had a little more TLC and I had to add additional soil for them to survive. If you want to pay top dollar and have perfection, chose another company. For my money it was worth hiring "Leaf it To Me" to do a good job for me.

They did an okay job until they broke off the end of my gutter, broke my rain chain and didn't bother to fix either.. I had to call owner and request they come back and fix. they fixed the gutter but not the rain chain because they lost some of the pieces so they could not hang it properly..

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Had a quote for just under $300.00 and he gave me an invoice of $484.00. The overrun was never discussed. The workers were supposed to show up 3 times and never showed, I had to call and ask where and when they were coming. The owner promised me they would come on a Monday..finally..they showed up on Tuesday. The professional thing to do is to let the person know there will be a cost overrun to get it approved. Brent did not. No apologies, no refund.

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I wasn't at home so I was worried that they wouldn't do all I needed done, but they were great. Two guys cleaned up the entire side and back of my lot and not a weed was standing when I got home. The only other service I wanted was to have some arbor vitae and a large shrub trimmed on top, but I didn't mention it when I called so it didn't get done. This is my second year using Leaf It To Me for cleanup and they do a great job with conscientious workers.

The guys were on time, professional and hard working.  I was presented with a bill at the end.  It was exactly the price estimated and I paid it gladly.  Well worth the money and I would DEFINITELY hire them again.

Everything went as planned except when it was time to turn the sprinklers on in the spring. They had rewired one of the zones onthe system and the water stays on all the time. Have called and recieved a call back 2 to 3 weeks later. Siad they would get the scheudler to call mwe to make an appointment. Did not hear back for 3 more weeks. Made an appointment and took a half day off work and nobody showed up. Have not heared back since.
When dealing with Brent eveything got done right away. Now we are dealing with some lady and nothing gets done.

Still wating for it to be resolved and will not recomend this company ever again.

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The crew does a fine job mowing, edging and weeding. They always oblige to our reasonable requests and leave the yard looking great. We have never had a problem with communicating with the workers when they come. Brent and the office are always quick to answer our calls or quickly return them. Any issues we have our resolved quickly and generally to our satisfaction. Communication has always been best with the office. We have had a couple of errors with billing but again the office takes care of it quickly. On a few occasions the crew did not make it on the scheduled day but always came the next day. I would highly recommend Leaf it to me for mowing services.

While I was out of town, Brent and I talked on the telephone.  He said he would swing by the house and call when he arrived.  So we talked on the phone while he was walking around my house looking at what needed to be done.  He quoted an estimate of $600. 

On May 8, the day after the work was done, a lady called and ask how they were going to get paid.  She said the cost was $874, $274 more than the estimate.  When I ask why, she started to describe all the work that was performed.  I stopped her because it was a one-way conversation.  What could I say except he said it would cost $600.  The neighbors said there were two guys that worked, "most of the day".  I still have not seen nor received an invoice.

So Brent is a really poor estimator or I was gouged. I expect it was the latter.  Since I wasn't on site to observe the job, I was in no position to evaluate why the overcharge.

I would only hire him again if I were present while the work was done, and would hold him to his estimate.   

We hired 2 men for 4 hours.  Even though we have hard rock clay Covington soil, we had expected they would have gotten more holes dug and actually have done some transplanting.  The foreman worked at a reasonable speed.  If we had two workers of his quality I would give Leaf It To Me higher marks.  Unfortunately, the second worker was on his phone or checking his phone a large part of the time.  It wasn't until I asked the foreman if the worker had an expectant wife, did he speak to the worker. 

The original price was good, but not when you factor in the amount of work not done by the second worker. 

Professionalism:  As hard working and friendly as the foreman was, he needs management training.  He should never have allowed the second worker to be on his phone.  The second man should have more common sense to know that he shouldn't be using his phone while being paid to work.   

I did call the scheduler and let her know of our experience.  She said she would relay the information onto the owner. 

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The crew started about 8:30am and, before that afternoon, our yard is BRAND NEW. I was in a quandary about the yard -- looked neglected because it was. Brent's crew came in and re-constructed out entire yard -- front & back -- like a miracle!
So .... if you have a neglected yard that needs a facelift, this will do it. The crew weeded and pruned (gotta say the tree guy they have knows his business) to really make the whole yard beautiful.
They also added some pavers to the side of the house, and were thoroughly professional throughout the process.
Next time I need a real yard cleanup, I will definitely use LEAF IT TO ME.

Great!

UPDATE:  Well that was disappointing.   Several of the plants put in the front didn't take because the guy who planted them didn't breakup the root balls, and others weren't planted properly (not in the 'soil', just left in the mulch layer) and they died.  Contacted the folks at Leaf it to Me about that, and they came out and took the plants back...3 weeks later they showed up with replacements...then charged $200 FOR the plants and labor to replace them. NOT COOL.  If you admit you screwed up planting them, then change me to replace them (and labor time)...not cool.

Have to say Brent and his crew did a fabulous job!   He had asked what I wanted in the front, I told him I wasn't a green thumb, and look at the neighbors and do what he thought would fit.  He was GREAT, gave me hardy easy to manage native northwest plants.  The front and sides look GREAT now and blend into the neighborhood. They hauled out most of the (huge) pile of gravel, just leaving some for borders, decoration and water drainage areas.  VERY nice job.  The back yard was also a great job.  It was simpler (planting wise) but a bigger job in the sense the grassed part of the back was VERY uneven (trying to mow just 'bounced' along the ground) and the back half of that was a total torn up mess due to a previous chicken coup.  They brought in LOTS of new soil/top/seeds and leveled the upper back and filled in and leveled the lower back.  MUCH MUCH nicer now.  Also trimmed and reshaped several old shrubs that had gotten out of hand, more even looking now (NOT butchered, just trimmed back nicely).
Very nice job guys!  Thank you!

Crew arrived and promptly went to work.  They separate and work hard the whole time they are here.  I get honest work for every hour they are here.  There are usually 2 or 3 guys, so the work is accomplished quickly.

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