LADONNA'S CLEANING

Please see above.

She's in Seattle. I don't know specifically where in Seattle she's based out of. I know she cleans from like Northgate down to west Seattle with her crew. So it's a pretty decent service radius. So I think it was a 7 person crew they sent in. It's impressive, their operation. I think what she likes to do for the big jobs is just get a big crew in, working hard and knock it out in a few hours and go on to the next thing. It ended up being like a 10-11 hour job for our apartment so they just brought in 7 people so basically an hour and a half and bam. It look nicer than it did when we moved in. I think it's $40 dollar per person per hour. I think it was 7 people so it was a $400 cleaning job because it was 10 person hours. It was a move out cleaning so it needed a thorough cleaning. There was people using a toothbrush on the window track, getting all the gunk out of there so I'm glad I didn't have to do that. Absolutely an A. They do detailed, thorough work. The downside to hiring them is they don't do half-assed work. I ended up just sort of wiping down the windowsills myself so they wouldn't be detailing them. The stuff they did was absolute A plus work.

Upon receiving notice from our previous tentants, I contacted LaDonna about helping with some of the 'tough stuff' at our rental property in prep for showing to prospective renters (and be in 'move-in' condition). She was very responsive to calls, and was flexible in scheduling and making arrangements... this is harder than it sounds, as she was trying to 'bid', etc. 'sight unseen'.
LaDonna made sure that the housecleaner that she provided to do the work had all the cleaning supplies necessary (as it was a vacant house). The housecleaner was thorough, easy to work with, and stayed focused on the projects defined.

It was never satisfactory. I felt that the place never got cleaned that well. She always seemed like she was rushed. The cleaning did not meet my expectations. She was very responsive and a very nice person. I thought that the price was good. I hated to let her go, but her work was not even up to a minimum level.

This was one of the worst experiences we've had with a service provider. First, Ms. Riley did a poor job in cleaning the house. Spent an hour and a half and charged us $125. When we got home to inspect the house, we noticed many problems. For example, the large mirror in the bathroom was filmy and streaked--worse than before she cleaned! She also failed to do a number of basic cleaning tasks. We called her to get her to come back to correct the problems. She was very hostile and rude. When she couldn't get one of her employees to come back and fix things, she offered to discount her services and send a check; we negotiated a certain amount, but when the check came it was less than the amount agreed on. We've had our home cleaned by professionals for several decades--she was the ABSOLUTE WORST. Incredible.

DO NOT LET THIS WOMAN IN YOUR HOUSE!!! WE WERE SCAMMED! I called her and asked if she could come over she came and acted like she was doing me a big favor and said let me call my friend to help. Her friend came and they proceeded to ''clean'' our house I should have been suspicious when she asked me for something to eat. When she asked me to inspect her work and I pointed out what wasn't done she got upset and started praying to God, to get her out of my house we paid her. I inspected her work after she left basically they did nothing in 2.5 hrs basically we got ripped off. They put something on my husbands drum cymbals he is so upset they cost anywhere from 200.00-500.00BE CAREEFUL WHOM YOU LET IN YOUR HOME.Just because she is in the yellow pags doesn't mean she will do the work and will be professional. There is more I could go on and on.