Jimmy Z Appliance Services

Very rushed and arrogant, with sloppy work that lasted less than a month!

Horribly! Bad attitude and "repairs" lasted very short time after exorbitant charges. We felt unsafe in his presence!

Technicion said it needed a new fan which he had to order. Several days later he brought a new one which he overcharged for. It worked for two days and stopped again. All additional calls went unanswered. Called a reputable repair man who immediately spotted the problem was the thermostat. The old fan was perfectly good.

Avoid these crooks.

First of all, I called 3-4 places and they all claimed that the aprtment-sized fridge/freezer could not be fixed, lack of parts, blah, blah, blah. Jim called back about 1 hour after leaving a message on a Saturday and told me that a tech was in my are and could be by within an hour. Mike, the tech, did come by in about 45 minutes. He was very courteous and careful with the unit. The first thing that he checked was exactly what was the problem and he took the time to explain everything to me. He even checked a couple of other things just in case and during the process, the light bulb burned out and he even replaced it. My landlord had planned to simply buy a new unit, but this repair was far cheaper and it works great. What really impressed me is that Mike followed up with a phone call about 2 hours later to make sure that the freezer was actually beginning to cool and that everything was fine. In addition, he told me that they keep the records of exactly what service had been performed so if the fix did not solve the problem, credit could be applied on the follow up visit if needed. I like the follow up and the accountability. I also appreciate the honesty and willingness to work on this since other places had simply blown me off and told me that the unti was not serviceable.

Never fixed the problem, but kept charging for repeated visits.  Very
dishonest.  Don't know what they are doing either as repairmen or as
business people.  Avoid at all costs.

Overall, this was a very exhausting experience.  Never in my adult life have I ever dealt with a company like this.

They did a really good job. They were only 10-15 minutes away from Liberty Lake. I waited 7 months to get it fixed and it didn't cost very much to get it fixed so I shouldn't have waited so long. I thought it was going to cost a lot more. He explained everything as he was going through it and what was wrong with the oven. He told us exactly how much it was going to cost.