HOME DEPOT INC

Hardware & Home Improvement Stores, Doors, Kitchen and Bath Remodeling,

Reviews

3.916 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
44%
4
31%
3
6%
2
6%
1
13%


Rating CategoryRating out of 5
quality
4.4
value
4.2
professionalism
3.7
responsiveness
2.8
punctuality
3.0
Showing 1-16 of 16 reviews

James W.
08/2017
4.0
carpet installation, flooring contractor, home remodeling, home improvement stores
  + 2 more
Unknown.........
Description of Work: Complete interior remodel..........that will NOT be completed for months due to high demand. Unable to advise till job is done.............

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

June L.
10/2015
5.0
home improvement stores
  + -1 more
unknown
Description of Work: Home improvement
Rating CategoryRating out of 5
Yes, I recommend this pro

Jo Ann M.
10/2015
4.0
home improvement stores
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Diane D.
10/2015
2.0
home improvement stores
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Harumi F.
09/2015
4.0
home improvement stores
  + -1 more
unknown
Description of Work: Home improvement
Rating CategoryRating out of 5
Yes, I recommend this pro

Damaris S.
08/2015
5.0
home improvement stores
  + -1 more
unknown
Description of Work: Home improvement
Rating CategoryRating out of 5
Yes, I recommend this pro

Anthony U.
08/2015
5.0
home improvement stores
  + -1 more
unknown
Description of Work: Home improvement
Rating CategoryRating out of 5
Yes, I recommend this pro

Gary F.
07/2015
4.0
home improvement stores
  + -1 more
unknown
Description of Work: Home improvement
Rating CategoryRating out of 5
Yes, I recommend this pro

Bob A.
07/2015
3.0
home improvement stores
  + -1 more
unknown
Description of Work: Hardware
Rating CategoryRating out of 5
Yes, I recommend this pro

Kerry B.
06/2015
5.0
home improvement stores
  + -1 more
unknown
Description of Work: I bought a new dryer.
Rating CategoryRating out of 5
Yes, I recommend this pro

Barbara S.
06/2015
5.0
home improvement stores
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Eleanor H.
04/2015
4.0
flooring contractor
  + -1 more
They have a really good selection. I had looked all over and I wanted a pattern that I really liked plus I could do it myself because they were stick-ems. The customer service was okay. It was the cheapest they had and the best they had. I got a really good deal on it.
Description of Work: I got some tile from Home Depot.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

Marti S.
01/2015
1.0
home remodeling
  + -1 more
Original installation was planned for Feb 10, 2014. After lots of calls on my part, work was eventually completed March 28. five months later, the drain leaked into the living room, it took 33 days before it was finally repaired. I spent thousands of dollars on a project I couldn't use, and Home Depot was unresponsive during that time.
Description of Work: Installation of tub liner, shower surround and fixtures in one bathroom, and shower surround in a second bathroom

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$10,466

Frank S.
09/2014
5.0
doors, home improvement stores
  + 0 more
Very well, I would highly recommend them to anyone.
Description of Work: Installed entry doors, front and back.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Theodore K.
07/2014
5.0
doors
  + -1 more
The door is great. I love the door. It took longer to get the door from manufacture. The price included the service as well. Everything was excellent. I got a very low price.
Description of Work: I used Home Depot to install a storm screen door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$275

John R.
09/2013
1.0
carpet installation, home improvement stores
  + 0 more
When the installers from Mason Carpeting Company arrived they did a walk-through. A few minutes later I received a call from the company informing me that I needed to dismantle a desk and a bed wall unit and they would not be able to install the carpet. I was never informed of this prior to the delivery of the carpet or I would have made the necessary arrangements. It was clear from the onset that these installers did not want to do this job. They also had complained that a computer monitor had remained on the desk which was removed within 30 seconds. Without saying anything they got in their truck and left. A few minutes later I received a call from Home Depot stating that they understood there was a problem. I said indeed there was an explain what had happened. They were apologetic. An hour later I was at the Home Depot and received a full refund as I no longer wish to do business with Home Depot and especially Mason Carpet Co.
Description of Work: Purchased carpeting for my bedrooms and upstairs hallway. Matt in the carpet department was extremely friendly and helpful. I paid to have someone come and measure my house and provide a quote for $50 which was applied to the purchase of the carpet. I pay to have furniture moved and the existing carpet and padding removed and disposed of. A few weeks later I received a call from Mason Carpet Company telling me that the carpet was ready for installation. I was informed that everything needed to be removed from dresser drawers/cabinets electronic equipment would also need to be moved.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
1.0
punctuality
2.0

$3,900

    Contact information

    370 CORPORATE DR S, Seattle, WA 98188

    www.homedepot.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardware & Home Improvement Stores,
    Doors,
    Kitchen and Bath Remodeling,
    Flooring Sales and Installation,
    Carpet Sales and Installation

    FAQ

    HOME DEPOT INC is currently rated 3.9 overall out of 5.
    No, HOME DEPOT INC does not offer free project estimates.
    No, HOME DEPOT INC does not offer eco-friendly accreditations.
    No, HOME DEPOT INC does not offer a senior discount.
    No, HOME DEPOT INC does not offer emergency services.
    No, HOME DEPOT INC does not offer warranties.

    Contact information

    370 CORPORATE DR S, Seattle, WA 98188

    www.homedepot.com