Filco Company Inc

FILCO was able to schedule the tank decomissioning within the insurance time frame (PLIA), and provided the needed information quickly to meet the insurance requirements. The price was about the same as other companies. They have good knowledge of PLIA requirements and have a working relationship with the representative from PLIA. The team of workmen arrived in a timely manner. They removed the tank using mostly hand tools, which was necessary at my tight and cramped site. The workers were skilled and experienced in the field. The interior patches are neat and discreet. I would not hire them again because during moving the tank to their truck, some oil remained in the tank and spilled all over my lawn. This could have been prevented by preparing the tank before moving it. A small amount of oil was also dripping off of their truck into the alley. They left this, and did not return immediately to clean it up. They did return after a few days to pick up the now-contaminated soil. But I have gouges in my lawn from removing the oily soil.

This was an easy transaction. Uneventful, painless and straightforward transaction.

They were unable to actually locate the tank, guessing where it might be, trying to use technology and two holes in front concrete, but unable to decide exactly. Recommended we then go to another company who uses more sophisticated tools to locate, also did not manage to do. If we go ahead, we are guessing, and I was expecting a bit more precision.

Very well and as planned

They found the old oil drum and discovered that there was a little oil left and it had not been decommissioned.

Excellent. Straight forward and professional bid process. They were happy to answer my questions and then decommissioned the tank quickly and professionally after I decided what I wanted to do.

unknown

Great! They got the job amazingly done with little damage to a nearby sidewalk. They are awesome. I'd hire them again if I could.

unknown

Filco called immediately after my e-mail request and came out the next day to inspect the site and leave the paperwork needed for the permit, along with the quote. I mailed it back and they had someone out to pump out the old oil within days. It took a while for them to make it back out for the cleaning and foam filling, but I wasn't in a hurry. I received the letter of certification detailing that the work had been completed within days of making my payment. Each person I interacted with at Filco was super nice and helpful; it was a pleasure dealing with them.

unknown

They took the oil tank out and found contamination on oil due to oil leaking. The estimated cost and started digging. However, afterwards, they found more area of contamination, so they had to extended the area further, twice. This made the process very long.  Other than that they are great.

unknown

They carefully removed the underground oil tank with minimal damage to the shrubs near and on top of it.  I was impressed.

Recommend them to others, work was very good.

Filco provided an estimate in a timely fashion. Price was comparable to the other bid I received. They performed the work as expected and cleaned up after themselves. I would use them again and would recommend them to others.

unknown

We called Filco for an estimate, and they provided us with a good price and a lot of good information about what our options were. We talked a lot with the professionals there and really appreciated their patience while we tried to understand the various methods and the pros and cons of each. We also REALLY appreciated that they would give the extra oil in the tank (~50 gallons!) to charity.

We decided to decommission in place, using sand. The next week, we were out of town on vacation when our house-sitter called to say that someone was in the yard "with sand". I called Filco and explained that we hadn't in fact been told that they would be coming out, and if we had been told then we would have asked them to reschedule. They apologized. We went ahead with the work while we were gone, even though if something had gone wrong we wouldn't have been able to do much. When we returned home, the fill cap and the vent were gone and the sod had been dug up and then re-placed. (It doesn't look like the sod will be re-growing, which is unfortunate.) We are happy with the work overall, and Filco was responsive, but we were unhappy with the fact that they scheduled the work without actually checking with us.

I think they did a good job. The price was good.

Quoted both foam fill and removal. I chose the foam fill (about 1/2 the price). Price included necessary permits. Work was done professionally with no noticeable intrusion. All vents and fills removed and covered. Certificate provided promptly on completion of work.

great.

Prompt arrival per schedule, job accomplished quickly and cleanly, back-filling and cleanup all satisfactory.

It went fine.  I didn't know how this all worked.  I changed from oil to gas heat and Washington State has a program most homes qualify for helping remove old tanks as long as you do it soon after you are no longer using it.
The company doing the work is probably most interested in the work the state pays for if they find contaminated soil-- and probably would have reduce the price to me had I known to negotiate for a lower price up front.  My fixed cost was $700 or so; the state ended up paying several thousand for additional work needed.

Filco provided an estimate for the removal of the oil tank located in my back yard under a deck. The cost was in my budget so I had them proceed with the work. I had to remove part of the deck before they could proceed. They let me know that I had 30 days once my oil furnace was removed to take advantage of the PLIA fund in the event of oil leakage on the ground from the tank. Thank goodness because the tank had leaked, and Filco came out on short notice to take soil samples, remove the tank, and file a claim from the state fund. Nate from Filco was emailing me each week to give status. I didn't need to take time away from work to be home, they would come out and work. They showed up when they said they would and removed soil by the wheelbarrow. The whole job took about 90 days due to finding more contaminated soil, but everything is filled in and they even replanted my lilac tree. I would recommend them. They did an awesome job.

Overall it went well. they communicated very well about what was going to happen and what we should expect. The were very knowledgeable on what would be paid for by the state and what wouldn't. Our usual guy was out of town and a new supervisor came to oversee the end of the project and he put up more safety fences around the whole because by the end it was about 9 ft deep and we have 2 little kids.