Economy Wiring

My husband and I had this company come to our home to install some wiring for our new stove. First, they were 3 hours late. Mind you, they came to our home at 3:30pm...Second, they had no supplies in their van, not even a wrench. So the 2 hours of them even starting any work, they spent it at Home Depot getting supplies. And third...they quoted us between $1,300-$1,400 for the work. By the time they got my oven to start it was 9pm. Late. They said the man who is in charge of taking the payment was not in the office cause it was so late, so they will send me the updated invoice thru email and we can pay over the phone. We were happy that night. They were happy. They left all good. The next morning my husband woke up to a $1,999 invoice! Obviously we were shocked and angry, so we called and talked to the accountant. Supposedly, the men that did our work put the “time” that they went searching for supplies on their time cards when they knew they were not to. So they took that off. But as we were looking more and more at the invoice, we noticed that they marked up all the supplies 3X! A supply at Home Depot that was only $3.00, they were charging us $15.00!! So after many attempts at calling them, and telling them that this was not fair practice, they reluctantly got the invoice down to a price that we thought was fair! But not until after the owner said “We will get the invoice down to this price as long as you promise to NEVER CALL US AGAIN for any type of service to your home! We are shocked by this type of behavior from a supposedly 20 year long business. Never in my life have we ever had to deal with someone so nasty. So rude! The dishonesty your business has presented was by far the worst experience we have ever encountered! We will never call you again...you don’t have to tell us twice!

unknown

I was buying a house built in 1956, during the inspection I learned it had a panel by Zensco that needed to be changed. I called around. This company was prompt and gave a written bid right away. I negotiated and had the seller pay for the service. Everything had to be done on a tight time line. They did a great job, great communication and look forward to getting bids in the future when I get around to updating my mid century modern house.