Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Closets by Design Seattle
Designer Interior Lighting Plan, Acoustic Ceiling Tiles - Install, Cabinets Installation,
About us
Since 1992, we've built a reputation of integrity as the industry leader in customer service and total customer satisfaction. From our no obligation in-home consultation, custom tailored designs and the highest quality product construction, our products simply offer the best value in the industry. 30 employees. No subs. Cost is determined by the job. Travel charges may apply (if ferry travel is required).
Business highlights
33 years of experience
Services we offer
Closets, Design, garages, home offices., manufacture & install custom storage systems, pantries
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.878 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 87% | ||
| 10% | ||
| 1% | ||
| 0% | ||
| 1% |
Showing 1-25 of 78 reviews
Linda O.
Apr 2022
Great Helpful
Alina D.
Dec 2020
Designer was very nice.installers very professional, im very pleased with the finished product.
Kathleen P.
Jun 2020
Excellent workmanship, conscientious and skillful workers, and flexible design options by owner to accommodate clients.
Shannon B.
May 2020
Everyone was super nice and treated us like family! Affordable, clean, and quickly installed. Overall, a great experience!
Neil D.
May 2020
The installer, Elliot, showed up on time, efficient, respectful, professional and did a good job.
Sean T.
May 2020
Everything from design to install was excellent. We worked with Kyley to create the perfect entertainment center after meeting her at one the trade shows in Tacoma. We had her over several times to make sure everything was perfect. She was very flexible and respectful of our time. On the day of install the team was on time and very polite. The project took roughly 8 hours to complete. My young girls got a kick out of watching them put everything together. We even pointed out a mistake on the shelving alignment and they immediately ordered new shelves to be made and came back to install them the very next week. At the end of it all they even vacuumed and swept the floors in our living room. The team at Closets By Design are courteous, professional and true craftsman. We couldn't be happier with the end result.
Karen P.
Apr 2020
Everything has gone much faster than we ever thought it would and the staff are friendly and very willing to please and help with anything in the plan. We have shown friends and family and all are surprised at how much space we gained with new designs.
John F.
Apr 2020
custom closet
Terri D.
Jul 2018
There work was substandard. The drawers did not align. When I called to let them know that I had a problem plus I sent pictures no one returned my calls. Save yourself a lot of problems and just go to California Closets...better product.
Kris L.
Aug 2017
They were great. I like the lady I worked with, she had good follow up , I liked the price point. Any problem I had they were right here to fix it.
D A.
May 2017
the designer measured and used a computer program to design the closets with me at my home. they had a good discount and were booked out for more than a month. The office checks the designs and did address my concerns. The install was nicely completed- level and measured. I really like the design and the look. I have more useable space. Great job!
Barbara S.
Feb 2017
They were very good. We were happy with what they did. They did what we told them we wanted and that was the important thing to us. Did exactly what I wanted them to do. We ordered them. They came out and asked what our needs were and we told them and they put it in just exactly right or we would have had them come back and it was just fine.
Patricia R.
Jun 2016
unknown
Randy S.
Apr 2016
unknown
Response from Closets by Design Seattle
"Thank you for your kind words concerning your experience with Closets by Design. We appreciate your business and know you will have many years of enjoyable service from our products. We are family owned and try to treat each customer as if they were part of our family. Please contact us for future services and products. We also do Garage Cabinets and Garage Flooring as well as Wall Beds, Entertainment & Media Centers etc. Please refer us to your family and friends and ask us for a FREE GIFT for each referral that purchases from us! Best regards, Truman Jepson"
Gary H.
Feb 2016
Timely, professional, and quality work.
Response from Closets by Design Seattle
"Thanks for your review. We appreciate your business and know you will be pleased with our products. As a matter of fact, we guarantee it! Please contact for any future needs and remember to refer us to your family, associates and friends. We have a FREE GIFT for any referrals that purchase from us. Best regards, Truman Jepson - Closets By Design"
Dana J.
Jul 2015
I entered information online to get a closet re-do consult. They contacted me the next day and scheduled an appointment. I had something come up at work and they were very flexible to move the appointment time to meet my needs. The consultant showed up right on time and educated me on everything. He was very professional and took time to listen to my needs and help me design the best closet for my space.
I decided to work with this company and purchase my new closets from them. I'll update my review when the actual install occurs with more information on price and how that went.
*Review update. My closets are installed. They are beautiful and I love them. The team showed up on time as scheduled. They were professional and did a very nice job. I would use this company again.
Response from Closets by Design Seattle
"[member name removed], Thank you for your review of Robert our scheduler and BJ our designer. Both of these associates do and awesome job and we are fortunate to have them working for Closets By Design Seattle. Our goal is to treat others as we would like to be treated and we appreciate the feed back. Our shop workers and Installers are equally qualified and I feel confident that you will have a great experience both with our product and also with the installation. Best wishes and thanks again for the review. Truman Jepson, Manager"
Steven F.
Apr 2015
unknown
Response from Closets by Design Seattle
"Thank you for your review. Closets By Design Seattle works very hard to please our customer and appreciates your time in providing this review. We hope your new home office will serve you well for many years to come. Best regards, Truman Jepson"
Francis K.
Feb 2014
.
Response from Closets by Design Seattle
"We appreciate your kind words. It is our goal to give our customers the best value for the money spent on our products. It is also our goal to give the best service possible to our customers and to be responsive to all their needs. We are pleased that you found this to be the case and we look forward to serving you with any future needs. Thanks again for your review"
Ashley R.
Oct 2013
We just moved into a new house and wanted to redesign 2 walk-in closets for added storage and hanging space. CBD sent a design consultant to the house to measure the spaces and talk through what we wanted. We solicited a few quotes and CBD's price was reasonable and slightly lower than the other estimates.
The design consultant redid the drawings 3 times per my requests to modify the final designs. We signed the contract on a Friday and they agreed to install the following Tuesday.
The day of install, the installer was scheduled to arrive between noon and 4pm. He was held up at another client's house due to unforeseen building problems so he didn't arrive until 5:30pm. I had to call the office a few times to get updated estimates, which was a little frustrating. Hence the C on punctuality. However, once he was here, he cranked through the install and did a great job. Everything was clean and well done. We love the new closets! I'd definitely recommend their services again.
By the numbers, we increased our hanging space by about 40% and increased shelf space by about 200% in both closets. We selected basic materials and the total was just over 2k (with 10% sales tax).
The design consultant redid the drawings 3 times per my requests to modify the final designs. We signed the contract on a Friday and they agreed to install the following Tuesday.
The day of install, the installer was scheduled to arrive between noon and 4pm. He was held up at another client's house due to unforeseen building problems so he didn't arrive until 5:30pm. I had to call the office a few times to get updated estimates, which was a little frustrating. Hence the C on punctuality. However, once he was here, he cranked through the install and did a great job. Everything was clean and well done. We love the new closets! I'd definitely recommend their services again.
By the numbers, we increased our hanging space by about 40% and increased shelf space by about 200% in both closets. We selected basic materials and the total was just over 2k (with 10% sales tax).
Response from Closets by Design Seattle
"[Member Name Removed], Thank you for your kind remarks. We appreciate your review and apologize for the delay in the installation schedule. Some times things do not always go as expected on an installation and that is why we give a window of time (Noon to 4PM as an example). In this case there were a lot of issues that caused the installation to go over time. Some companies would have just called and rescheduled your installation. We are please that our installers are willing to work until the job is completed. As you mentioned, they are fast and do a great job and we appreciate their efforts in your behalf. Sorry that the office didn't keep you better informed on the installers ETA. We have a great office staff and they work really hard at keeping our customers up to date and informed. We will certainly work to make sure this doesn't happen in the future. Thanks again for your review. Truman Jepson, Owner"
Edward P.
Mar 2013
The work was completed in time and in a professional manner.
Response from Closets by Design Seattle
"We appreciate your review and your kind words. We strive to please and to give good customer service to all of our customers. We hope you will tell you family, friends and associates about Closets By Design and the work we provided for you. Best Wishes"
Vikas S.
Jan 2013
Closets by Design was wonderful experience for us. We were looking out to get the closets done for our new home in Issaquah, looked at many options including Costco. Found Closets by design via Angies List and send them an email to try out.
They were very responsive and got back to us to schedule an appointment for design. Designed came with the laptop, took measurements and designed the closet based on our needs while sitting at our home. We were able to provide feedback, he made finer adjustments. Estimates and pricing included designing, material, taxes and installation - no hidden costs.
We placed the order, in fact we received the call that our installation could be done little earlier and we accepted that. Within two we have wonderful closets installed in our new home, absolutely the service.
They were very responsive and got back to us to schedule an appointment for design. Designed came with the laptop, took measurements and designed the closet based on our needs while sitting at our home. We were able to provide feedback, he made finer adjustments. Estimates and pricing included designing, material, taxes and installation - no hidden costs.
We placed the order, in fact we received the call that our installation could be done little earlier and we accepted that. Within two we have wonderful closets installed in our new home, absolutely the service.
Rishi S.
Dec 2012
We were exteremely pleased with the service. We requested quotes from three different companies and Closets by design was about 30% cheaper than the competition. We also looked at the samples the other companies provided but did not find any real difference in material quality so decided to go with this Company. Also the designer, Cherie was very friendly and never pushy. She was the first one to give us a design, and listened to use properly and incorporated all our feedbacks. While she did not have hi-tech 3-d visualization software that the others had, here designs were very easy to understand.
We chose to have the old wire frames removed earlier so that I could paint the closets and the team that came to do it was done in less than an hour and placed all the wire frames properly in my garage. On the designated day the team of carpenters came in and were able to finish the work very well within the scheduled time. We have been enjoying our cabinets for a few months now and haven't faced any issues with it.
We plan to get more closets done by Closets by design.
We chose to have the old wire frames removed earlier so that I could paint the closets and the team that came to do it was done in less than an hour and placed all the wire frames properly in my garage. On the designated day the team of carpenters came in and were able to finish the work very well within the scheduled time. We have been enjoying our cabinets for a few months now and haven't faced any issues with it.
We plan to get more closets done by Closets by design.
Catherine P.
Dec 2012
It was a great experience from start to finish.
Patrick W.
Nov 2012
The work was completed over the course of 2 days and the guys were very professional and efficient. All the woodworking and construction was done outside, and everything was cleaned up afterwards. We highly recommend these guys!
Bruce B.
Sep 2012
We saw 40% off coupon from this company, so we called them and get the estimate. We also called other companies and got some estimates. Even with 40% off coupon, the price was almost same as the other companies which don't have any coupons.
The designer came to our house (the designer came an hour earlier than the time the company sent us meeting conformation).
She drew some sketches , gave us some ideas, which was good. However, designers are working for a commission base, they say anything to get the contract signed. She mentioned that she can send us about some extra decorating ideas which go with the new units, but we never received. I was worry about the all the wires had to go through the units, she said that the installer can do wireworks to make sure the all wires can go though the units. Off course they didn't do that. We found out that the all the wires can not go trough the wholes they cut out.nor they cut in useless spot. The installer were nice that they said that they can come back later if we need more wholes, but who wants to make time again to just make wholes.
The day of the installation, the factory gave them 2 same side panels instead of right and left panels. To make it work, they had to cut
1/2" short. so they can use one panel the way around and the shelf wholes line up both sides.
Overall, they are o.k, but we don't use them again with that amount of money.
The designer came to our house (the designer came an hour earlier than the time the company sent us meeting conformation).
She drew some sketches , gave us some ideas, which was good. However, designers are working for a commission base, they say anything to get the contract signed. She mentioned that she can send us about some extra decorating ideas which go with the new units, but we never received. I was worry about the all the wires had to go through the units, she said that the installer can do wireworks to make sure the all wires can go though the units. Off course they didn't do that. We found out that the all the wires can not go trough the wholes they cut out.nor they cut in useless spot. The installer were nice that they said that they can come back later if we need more wholes, but who wants to make time again to just make wholes.
The day of the installation, the factory gave them 2 same side panels instead of right and left panels. To make it work, they had to cut
1/2" short. so they can use one panel the way around and the shelf wholes line up both sides.
Overall, they are o.k, but we don't use them again with that amount of money.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Closets by Design Seattle is currently rated 4.8 overall out of 5.
Closets by Design Seattle accepts the following forms of payment: CreditCard
Yes, Closets by Design Seattle offers free project estimates.
No, Closets by Design Seattle does not offer eco-friendly accreditations.
No, Closets by Design Seattle does not offer a senior discount.
No, Closets by Design Seattle does not offer emergency services.
No, Closets by Design Seattle does not offer warranties.