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Bob Oates Sewer Rooter & Plumbing LLC
Exterior Surfaces - Powerwashing, Exterior Surfaces - Sandblasting, Excavation - Major Grading or Resloping,
About us
We are experts in the sewer and drain cleaning business & camera inspection, Clean-out installation, water jetting, sewer repair & replacement, water heater, faucets & fixtures installed. Main & Side Sewers repaired/replaced we also repair and replace water mains. We do everything Plumbing. Free advice over the phone, We will, at no charge, compare "apples to apples" - which will include type of pipe used, length of pipe replaced/repaired & the methodology of completing the job. ask for Bob or speak with my dispatcher Raya (my daughter). Free estimates gladly given for side sewer & water main repair/replacement. A family owned and operated business! I'm a second generation plumber/sewer cleaner, & my father told me, "Stick with one thing and be the best at what you do," and I DO! 32 employees. Family owned & operated. Super Service Award Winner every year!. Additional phones (253) 838-0888 (425) 746-1600. Additional emails - [email protected], [email protected] .
Business highlights
Emergency services offered
41 years of experience
Services we offer
Plumbing & Sewer Services – We do all things Plumbing including, Sewer & Drain Cleaning, Camera Inspection, Sewer Repairs, Cleanout installations, Sewer Pipe Relining Services, Toilets, Hot Water Tanks, Garbage Disposals, Frozen Pipes, Water Mains, Basement Pumping, Leaky Faucets, & Rooter Service.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.6912 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 81% | ||
| 8% | ||
| 4% | ||
| 4% | ||
| 2% |
Showing 1-25 of 912 reviews
Patrick T.
Feb 2023
Speedy estimate and work done as requested.
Response from Bob Oates Sewer Rooter & Plumbing LLC
"Thank you for the review"
Mary G.
Apr 2022
Bob Oates gave us good advice, were prompt for appointments and very responsive when we had questions. We would definitely hire them again!
Response from Bob Oates Sewer Rooter & Plumbing LLC
"Thank you for the review. We are happy that we are able to help"
Eric L.
Jan 2022
Got the job done but I had to reinstall water filters and still have plumbers putty around sink drain
Response from Bob Oates Sewer Rooter & Plumbing LLC
"Hello, Thank you for taking the time to leave us some feedback of the service. I am sorry to hear that there were some issues. Please feel free to call and speak with our management if you would like to talk about your experience any further."
Ned F.
Jul 2021
Corey Whitmire was extremely courteous and professional as he tested all possible sources of water that could have caused a one time leak in our ceiling a few days previously. He ruled everything out so concluded that it must have been a one time fluke of our washing machine pumping air in its output that caused a small overflow in our washing machine drain. He estimated the work to make the drain more robust but did the diagnosis for free and discussed other possible remedies. We've decided to wait to see if it happens again.
Response from Bob Oates Sewer Rooter & Plumbing LLC
"We truly appreciate you taking the time to leave a review. We are so happy to have been able to help with your recent drain issue. We are here if you need us again!"
Sonja B.
Mar 2021
Wonderful, quick, and it was an easy fix.
Response from Bob Oates Sewer Rooter & Plumbing LLC
"Thank you for the review. We are glad we could help!"
Terry H.
Feb 2021
Travis and Stefan did a great job for us. They were professional, courteous, showed up on time, and communicated to us the problems/issues they encountered, and gave us a fair estimate of cost. I would definitely hire Bob Oates again.
Response from Bob Oates Sewer Rooter & Plumbing LLC
"Thank you for the great review - we appreciate your business"
Eddie D.
Feb 2021
TJ was the man! He came in and was great with our dog and son. After an introduction and brief assessment he got right to work unplugging our kitchen. Using a cable, he skillfully navigated his way around a 90 degree corner in our maze of plumbing (building built in the 60s). A wrong turn at the junction would have meant risk of damage to an adjacent unit’s plumbing. Under heavy pressure and a dog licking him incessantly, TJ successfully cleared a massive grease plug and created a clear path for water to drain. We can do our dishes in the kitchen now!! I don’t usually write reviews, but TJ’s customer service and expertise were over the top. He even gave me some life advice on recent contractor work that was done in our unit! You’re the best TJ, and so is Bob Oates! Thank you!
Response from Bob Oates Sewer Rooter & Plumbing LLC
"I am happy to hear ab out your experience with TJ! Thank you for taking the time to leave us a review"
Wadiya U.
Jan 2021
honest and very straight forward and didn't create problems for them to solve. the cost was reasonable and well below others (who claimed more needed to be done to fix the issue).
Response from Bob Oates Sewer Rooter & Plumbing LLC
"Thank you for the great review - we appreciate your business"
Stacey C.
Dec 2020
It was great advise that I received.
Response from Bob Oates Sewer Rooter & Plumbing LLC
"We are happy to help! Thank you for the review"
Nell L.
Dec 2020
Great, timely in response and in getting work done
Response from Bob Oates Sewer Rooter & Plumbing LLC
"Thank you for the review"
Richard O.
Nov 2020
The plumber was polite and punctual. He was very professional and got it unplugged promptly.
Response from Bob Oates Sewer Rooter & Plumbing LLC
"We are so happy to have been able to help. Thank you for the review"
Cathy G.
Nov 2020
It went excellent! Very prompt. Great communication, I never had to guess about times, price or anything. Very upfront and explained in great detail the process and why things were being done without me asking. They were respectful of my home and very efficient. The job was done well. We are loving the new toilet and the new water heater. We spend more time in our house and having another toilet has been beyond wonderful. My husband hated the old water heater and the new one is so much better and was brought up to code. Thank you so much! We’ll be calling again:)
Response from Bob Oates Sewer Rooter & Plumbing LLC
"Thank you for taking the time to leave the review. We are so happy to have been able to help. By the way - we love the way you have decorated your bathroom- so cute!"
Elizabeth W.
Sep 2020
Excellent - they did an outstanding job performing the purchasing and installations of both the toilet and the faucet in a short amount of time and I am extremely happy with the results.
Response from Bob Oates Sewer Rooter & Plumbing LLC
"We are so glad to be of help. Thank you for the review"
Vince O.
Sep 2020
Most excellent, i do not give straight A's easily, knowledgeable, patient, very good at explaining the findings. Interesting that when i called another company for a second opinion and mentioned Bob Oates had done the inspection, they said it would be a waste of my money as it was highly unlikely they would find anything Bob Oates missed. Great company, great people. I also had them out in 2015 - they gave me a chance to fix a soft clog myself it worked saving me a few hundred dollars.
Response from Bob Oates Sewer Rooter & Plumbing LLC
"Wow, what a wonderful compliment from another service company. We pride ourselves on being a trusted company. Thank you for the review and we are always here to help"
Victoria P.
Sep 2020
They came and tightened leaking faucets free of charge and gave us a quote for replacing them if the leak continued. No more leaks! I will definitely hire to make any replacements.
Response from Bob Oates Sewer Rooter & Plumbing LLC
"We are happy to have helped!"
Chris K.
Sep 2020
It went well
Response from Bob Oates Sewer Rooter & Plumbing LLC
"Thank you fro choosing Bob Oates Sewer Rooter"
Pamala S.
Sep 2020
I have found my new favorite plumbing company! My kitchen sink got clogged so I tried the plunger, drain cleaners, and even got my own drain snake...nothing. The clog was too deep in the pipes. I called Bob Oates late Friday and they they had someone out by 9am the next day. Their names were Henry and Dino. They were very polite and professional. They set up their machine and had my drain cleared in under 5 minutes. I have water again!!! They even tried to put everything back under my sink. In my past experiences with other companies the workers are willing to leave a mess for you to clean, not these guys. They also wore footies and a mask before entering. I was so surprised how quick and efficient they were. I will 100% use this company again and refer them to my family and friends. Thank you Bob Oates Sewer and Rooter!
Response from Bob Oates Sewer Rooter & Plumbing LLC
"I am so glad we were able to help with your clogged drain. Thank you for taking the time to leave a review for Henry and Dino and for choosing Bob Oates Sewer Rooter"
Jacqueliene A.
Sep 2020
Excellent. There was an issue at first; but Bob Oates Company jumped right in and took care of it!! Excellent service. Friendly and professional plumbers. Recommending to all I know.
Response from Bob Oates Sewer Rooter & Plumbing LLC
"Thank you so much for the review and for giving us a chance to make it right."
Laurel M.
Aug 2020
Great! They were on-time, professional, got the job done.
Response from Bob Oates Sewer Rooter & Plumbing LLC
"Thank you for choosing Bob Oates Sewer Rooter"
Thomas B.
Aug 2020
Great - they guys were quick and tidy and ruled out a major leak so I was able to move forward with my planned project.
Response from Bob Oates Sewer Rooter & Plumbing LLC
"I am glad that we were able to help. Thank you for the review and for choosing Bob Oates !"
Caroline R.
Aug 2020
I asked for hose bib replacement but got something that is more of a valve with a latch or switch that you open and close. As a result, one of the faucets points out horizontally, none of them allow for incremental water flow, and they all shoot out water at such a high pressure that it actually hurts when it hits you. I had none of these problems when I had real faucets (with the "knob" that you turn). I had them come back to fix the work that I was not happy with and instead they tried to sell me on a $1000 water pressure control valve. This was despite the fact that I didn't previously have trouble with the water pressure at the exterior faucets nor do I have issues with too strong a water pressure inside my house. In addition their attitude couldn't have displayed more lack of interest in having a happy customer. This despite the fact that I have used them previously with no issues. Needless to say, they have lost my business and I'll be filing a complaint with the BBB because now I have to pay another plumber to fix the mess they made!!
Rebecca W.
Aug 2020
Prompt service and fixed the problem. Technician was great. Would hire again.
Response from Bob Oates Sewer Rooter & Plumbing LLC
"Thank you! If you ever need us we will be here for you"
Pete G.
Aug 2020
Perfect service!
Response from Bob Oates Sewer Rooter & Plumbing LLC
"Wow! Thank you for the feedback!"
Terrill K.
Aug 2020
Henry did a great job. He cleared a stubborn clog in the kitchen sink drain. He told me if I had issues, to be sure to call and he could come back out. Great customer focus.
Response from Bob Oates Sewer Rooter & Plumbing LLC
"Thank you for the review. Henry takes a lot of pride in making sure the job is done right - if any problems begin to reoccur, please do not hesitate to call us"
David E.
Jul 2020
They did a great job and it was very fast
Response from Bob Oates Sewer Rooter & Plumbing LLC
"Thank you"
Licensing
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FAQ
Bob Oates Sewer Rooter & Plumbing LLC is currently rated 4.6 overall out of 5.
Bob Oates Sewer Rooter & Plumbing LLC accepts the following forms of payment: CreditCard
Yes, Bob Oates Sewer Rooter & Plumbing LLC offers free project estimates.
No, Bob Oates Sewer Rooter & Plumbing LLC does not offer eco-friendly accreditations.
No, Bob Oates Sewer Rooter & Plumbing LLC does not offer a senior discount.
Yes, Bob Oates Sewer Rooter & Plumbing LLC offers emergency services.
Yes, Bob Oates Sewer Rooter & Plumbing LLC offers warranties.