Avid Builders, Inc

In a nutshell, it went great. We met with 3 separate contractors to collect bids, and we chose Avid Builders because of the thoroughness and detail of the estimate. Kraig asked some relevant questions in our meeting so he could understand our vision and we appreciated his ideas and thoughts on how to achieve it. Once we got started on the job, the demo went smoothly and we didn't have any big surprises. Subcontractors were hired by Avid and they were friendly and professional.......although one of the electrical subs was not providing the customer service we expected and Avid ending up replacing with someone else, but it was handled by Avid so it really wasn't a big deal to us. We stayed on budget, and the wood worker on Kraig's crew did an exceptional job with the detailed moulding all around the doors, windows, ceiling and floor, as well as all around the cabinets for a true built-in look. Kraig had excellent and timely communication throughout the whole process. We are very happy with our finished kitchen!

I contacted Avid for a bid for our bathroom remodel project.  Kraig was very responsive, timely, and competitive.  He listened to the requirements, and created a great drawing of the space, delineating all that we had discussed.

Once awarded, Avid started by gutting the bathroom.  This, by itself, was challenging.  The tub had to be removed in pieces due to the small, confined space.  Walls were removed down to the studs.  Avid had a dumpster delivered the site for debris removal and kept it covered when not in use, and promptly removed it when it was no longer needed.  Kraig even came to our house on a weekend to remove the dumpster so that it was not in our view!

During this very dusty, dirty work, Avid took extra precautions to keep the dust confined to the bathroom, but each day, cleaned the space itself.  This was important as the bathroom is next to our kitchen and living room.  We had made plans for pipe placement before removing the walls, but of course, after wall removal, we discovered that what we planned was not entirely possible.  Kraig quickly made adjustments, reviewed them with us for approval, and proceeded.

During the remainder of the construction, Kraig kept me informed of schedule and sought our input appropriately.  Kraig's team were very nice people and we enjoyed working with them.  I felt very comfortable opening my home to them when we were not home. The finished bathroom is AMAZING!  Avid's execution was excellent, down to the details, such as the pocket door and shower valance.  It's beautiful and solidly built.  

Avid's invoicing was very detailed and efficient.  We would definitely work with Avid again!

We were extremely happy with the work Kraig and his team did on our home.  Kraig's attention to detail is outstanding: he would always come for final walk-throughs of the various project stages (e.g. laying the carpet, finishing the trim, etc.) to make sure the results were up to his standards (very high!).  On the very few occasions that he noticed something was off, he checked with us to see if we wanted it redone.

We were also really impressed with how they went above and beyond.  One of the carpenters, Roger, helped us move a couple pieces of heavy furniture down into our new space.  In addition, Kraig went on vacation part way through the project, and though he was on the other side of the world, he continued to check in via e-mail with us to make sure things were progressing.

Our final cost was almost exactly what Kraig initially estimated for us, with the only major additional cost coming with the addition of a sump pump, and we had anticipated that that might be necessary.  Our only concern was that the project took a little bit longer than anticipated, but this was largely due to delays in the permitting process (over which they had little control), and we were always kept apprised of changes to the timeline.

On a more personal note, we had a baby about halfway through the project, and the team was really considerate about that!  This is the second time we've used Avid Builders for a home project and we look forward to working with Kraig and his team again.

Terrible, terrible experience for me with this company. Kraig is a nice guy, and he talks a good game, but unfortunately he can't deliver on any of the promises he makes. Word of caution to anyone wanting to hire him - he is a developer and he takes on jobs only to keep his guys busy when he isn't working on his own personal projects it seems. He will use your project as a "filler" job to keep his guys busy, and to make some money on the side while he is developing his own personal projects.
As for his team, they are not very skilled at what they do, and they are EXTREMELY slow. His main guy Roger was the slowest of them all. His only task on my project was to install baseboard and casings around the doors in the basement ADU (a small two bedroom unit) and it took him over 6 weeks! There were a ton of other quality issues as well (sagging doors that wouldn't close properly).
Anyway, I parted ways with him and found someone else to finish the project. Unfortunately I wasted months and months waiting for Avid Builders to get any work done and it really put me behind on my overall project. Live and learn.