
Automated Gates & Equipment Co.
About us
Make a Lasting First Impression An automated entrance or access gate is a great way to add beauty and security to your home or business. A customized design adds a unique touch that truly reflects your style. Make a strong, lasting impression on visitors. The Trusted Leader In Custom Gates Choose a company you can trust to deliver the best in entry gates and access controls. Since 1980, Automated Gates and Equipment has been in the business of creating customized beauty and security for residential and commercial clients. From privacy gates to high security systems, you can see our experience and expertise in the finish details and product durability. With Automated Gates and Equipment there are no pre-fabricated or packaged solutions. Your gate or fence is always custom built and carefully installed to fit your exact needs. 24-hour service and maintenance are available, so you never have to worry about security or access problems. Secure Your Home or Business With Your Own Style Whether it's your family crest, a favorite image, your business logo or something you've doodled on a napkin, Automated Gates and Equipment can turn your visions into reality. In-house design and fabrication departments allow us to easily customize your gate design to fit your unique style. Make your entry gate a one-of-a-kind creation.
Business highlights
Services we offer
Fabrication, Gate Design, Installation & Service.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
75% | ||
17% | ||
0% | ||
0% | ||
8% |
"Company policy for all new customers that do not have a payment history with Automated Gates & Equipment is to obtain credit card information. It is explained to all new customers that we do not charge their credit card automatically. They are sent an invoice for all charges to review and are allowed 30 days to make a payment. If after 60 days we have not received payment and are unable to make contact with the customer, at that time, we would bill their credit card. All new customers are provided with this information during the initial setup, When the customer first called in for service we were able to send a technician out within the week. Without knowing any of the onsite equipment (new customer) we were able to come out and diagnosed the problem within 2 hrs. The technician had to completely go thru the system and troubleshoot any possible problems. After troubleshooting, our technician found a bad wire from the operator to their maglock. The technician noted that this was due to the poor installation. The repairs needed were not something that could be fixed that day. When I spoke with the customer, it was brought to my attention that they required a proposal to fix the maglock wiring. The technician was not aware that a proposal was requested and turned in the paperwork which delayed the proposal for the work that was needed. Upon the second call, the proposal was sent out within 2 days. After one of our technicians determines that the equipment is bad (and a proposal is required), we inform the customer that the first service call, upon a signed proposal moving the additional work forward, would be credited. Customers are charged anytime a technician is required on site to service and/or troubleshoot existing equipment. Invoice as of 1/13/15, has not been paid and the customer has not submitted a signed proposal. Email was received on December 9, 2014 stating that they are choosing not to move forward with any additional work through Automated Gates and Equipment. Automated Gates & Equipment takes great pride in our customer service and our technicians’ ability to take care of our customers’ requests even if we did not install the original equipment. It’s unfortunate that this happened and Automated will be crediting the outstanding invoice as of today."
I had been told by Premier Fence out of Marysville that my gate could not be built (after waiting six weeks for them to get back to me); It took Doug about fifteen seconds to say and quot;no problemand quot; and he was right! I am so glad that I checked Angies List and found them;
Dave the boom truck operator was very professional and did a great job; he was also not rushed and took his time to answer my questions.
Michael Opstrup is their electrician/installation technician and he was the guy I saw most often and he was great; He took his time and made sure I was fully informed as to what he was doing throughout the process; He responded very promptly to my text messages when I had questions along the way;
In the end the gate looks fantastic and works perfectly; With the western red cedar boards that Economy Fence attached to the gate we now have privacy and security; We added the keypad on the outside of the post mid-project so delivery drivers can open the gate and leave deliveries;
Angies list subscribers always want to know if anything went wrong and I have to say that nothing did with this project; I strongly recommend them for your gate needs.
The only thing I would change about this process is that AE Gates shouldn't list fences on their web site; they cannot compete with the fence companies on price and they are very upfront about that when they arrive for the initial consultation but it threw me for a slight curve when I found out that I would have to contract out the new fence and the cladding of the gate myself; In the end it worked out great in that Economy and AE Gate worked very well with each other.
Licensing
State Contractor License Requirements
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