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Aurora Plumbing & Electric Supply

Founded 1960 • With Angi since March 2005

4.7

(448) Verified Reviews

Business Details

Phone Number

Address

14330 Aurora Ave N

Seattle, WA 98133

Description

Aurora Plumbing & Electric Supply is a plumbing contractor and supply in Seattle, WA. Our plumbers are highly trained and focused on earning your return business. We work diligently on all plumbing fixtures to keep all systems running efficiently. Rely on the experts to exceed your expectations by

Verified Reviews

A few reviews for this pro...
Patrice A.
5.0
01/23/2019
It went wonderful!! We went in not knowing what to buy and Amber in the showroom was the best. She made you feel special and at ease. Her expertise is outstanding! We left the store with our purchases very satisfied. Some items needed to be ordered, but came in during the time Amber had said they would arrive. She kept us up to date with either a phone call/email. The plumbing installer was very professional and knowledgeable. We will be calling them back for help with more plumbing needs after the remodel.
Description of Work
Kitchen remodel, new sink, new faucets, bathroom remodel of tub/sink faucets
Category
plumbing, home remodeling
Kayt H.
5.0
02/26/2018
These folks were great! We went in looking for a drain to fit a challenging somewhat atypical bathroom sink and they were patient in finding out just what our sink was like, and then found a drain that would fit. They explained the installation in simple terms so we knew what to expect. The drain fit perfectly and was as easy to install as they said. We'll definitely go back to these folks when we need anything like this in the future.
Description of Work
Needed a drain to fit an atypical bathroom sink
Category
plumbing
Molly M.
1.0
09/02/2017
had to wait several days for service because their “sump pump specialist” wouldn’t be back to work until…. before this specialist did the work, i suggested taking off sliding doors to closet, getting his shop vac out etc… he said “oh no I don’t need to do that”. he disconnected my pump, he could barely fit in space because of doors. he took my pump apart and **** water flew all over. then he proceeded to tell me that my pump was over kill and that it was NOT a grinder unit!!! he didn’t know first thing about Saniflo cubic 1 pump. never worked on one, never saw one, though he acted like he knew what he was doing!!! what a jerk. something has gone wrong with aurora plumbing. they helped build two of my bathrooms in 2002, when Don was there. when Don left, their service went from high quality to never use them again. sorry that i put faith in them to know what they were doing. lastly, my pump had same issue within a month of their service.
Description of Work
sump pump was not working
Category
plumbing, drain cleaning
Barbara M.
5.0
08/30/2017
Very professional and took care not to damage lawn and plants
Description of Work
Repaired broken sewer pipe and replaced deteriorating pipe from house to street
Category
plumbing, drain pipe, sewer cleaning
Margaret C.
1.0
07/11/2017
Got a bid for this job for $ 703.90 - way too high a price for a simple job that shouldn't take more than an hour. I am an older woman and run into this kind of thing way too often. I told the plumber it was a lot more than I expected to pay. He asked that I sign the invoice to say he was here ( at my house I guess) I told him I could not do that. He put " customer did not sign " on the signature line and a zero in the "Please Pay This Amount" box. I asked him for my copy, when I got into the house the wording where he wanted me to sign said that I "authorize the work... etc." I called Aurora Plumbing and spoke with Jesse and told her about this, she said it didn't mean I agree to the work, that they have been meaning to change that - I will never set foot in Aurora Plumbing again.
Description of Work
Hook up a Moen faucet which I had purchased for my downstairs powder room. The Moen faucet came with all the needed parts for the faucet. I needed Aurora Plumbing to provide 2 water lines and a union peatrap.
Category
plumbing
MICHAEL H.
5.0
06/26/2017
EXCELLENT! CHRIS AND ERIC WERE FANTASTIC.
Description of Work
REPLACE DRYER GAS LINE SHUTOFF VALVE AND HOOK UP GAS LINE TO NEW SHUTOFF VALVE.
Category
plumbing
J JR R.
5.0
06/08/2017
They did a very good job. It was a fancy toilet, it was $600 plus installation. Doing all the faucets in the house, they were about $50 each. They didn't leave any mess, they cleaned up. The guy even wore little booties. They were very good. They even got rid of the old toilet and didn't charge me any extra for that. They did a wonderful job on the faucets. He replaced the plastic with stainless so all the balls are stainless and they won't wear out like the plastic.
Description of Work
They replaced a toilet and they also redid my bathroom faucet. they replaced the cartridges and made them stop leaking.
Category
plumbing
Janet R.
4.0
06/02/2017
Kitchen: on time, professional, friendly, clean, tidy, etc. Bathroom: the faucets I selected didn't fit in the hole. They were returned, cost refunded and new ones ordered (they should arrive soon). Kitchen sink: ordered: installation pending.
Description of Work
Faucet replacement: 1-kitchen and 4 bathroom Awaiting sink replacement and garbage disposal installation
Category
plumbing
Helen P.
5.0
04/28/2017
Deric Hayes and his partner were very personable and polite. They were in and out of here in no time at all. I would certainly recommend them and, in fact, I am going to call them back today for another project I am needing done.
Description of Work
I had a leak around the base of my toilet which was easily fixed by tightening the bolts around the base. I had a different company come out before this one and told me that I would need to remove all the tiles around the toilet which would cost about $2,000. The technician from Aurora Plumbing, Deric Hayes, did not charge me anything at all since he only needed to tighten the bolts.
Category
plumbing
Leona S.
5.0
04/26/2017
installed new and removed old water heater. ok
Description of Work
New water heater
Category
water heater repair
Esther H.
5.0
04/24/2017
the faucet was replaced. It's working great now
Description of Work
repair of bathroom faucet
Category
plumbing
Janet B.
2.0
04/14/2017
I have used Aurora Plumbing before with success! Wow what a difference. They cleared the sewer blockage but then "found" another problem. II was told that I needed side sewer work as the house sewer and the side sewer did not meet, due to a very stressful day and a hard sell, I agreed. The hole they dug and the new fixture cost about $7000. I had two other bids to finish the work which would have cost me another $12000. My other bids for the hole were for $1500-$2000. When I objected to Aurora Plumbing. ( as they did not fill the hole, did not finish the side sewer drain out fixture) they "dropped the price to $5400. I had a new side sewer line installed and another hole dug with another clean out all for $7500 instead of $5400. + $12000' which it would have cost me if I had not "fired" Aurora Plumbing
Description of Work
Sewer blockage and then they found many more problem
Category
sewer cleaning
James P.
5.0
03/21/2017
I called because I wasn't sure if I needed a plumber. They told me to come and have the defective part checked out at their store. I did that and they supplied a replacement part at a very reasonable price, and told me how to install it. It worked!
Description of Work
I had a bad saddle valve.
Category
plumbing
ELAINE P.
5.0
02/02/2017
It went really good. They worked with me consistently to get me squeezed in during their busy season.
Description of Work
They changed out the kitchen faucet that was leaking.
Category
plumbing
Randy C.
5.0
01/27/2017
I can not say enough about the professional, knowledgeable manner in which Tyler and Robert presented themselves. They were personable, friendly and engaged. They explained everything perfectly so that there was no doubt what they were going to do. When they finished, the trouble shot their work, making sure it was perfect!!! 5 Star!
Description of Work
Replaced garbage disposal and fixed a leak in the bathroom.
Category
plumbing
J JR R.
5.0
01/16/2017
Very good, service outstanding, well equipped service van, and very courteous plumber as well.
Description of Work
Installed New Toilet, and removed old one. Also rebuilt Delta Faucets, with new service kit, valve and ball etc. works outstanding.
Category
plumbing
Maggie O.
5.0
01/14/2017
Entire process went very smoothly and we had hot water that afternoon. Replacing old tank was a big relief for us.
Description of Work
Removed leaking hot water tank that had flooded the garage in the night. Brought in a new unit and hooked up ASAP. Ryan and Deric were quite helpful and courteous. Would definitely recommend this company.
Category
water heater repair
Linda F.
5.0
12/28/2016
They were good. We didn't take bids, we just had them come and do it. They came out right away and checked it out and discovered something we didn't know and fixed it.
Description of Work
We had them replace some piping.
Category
plumbing
C A.
4.0
10/24/2016
Went well but took longer than expected.
Description of Work
Repaired a water line
Category
plumbing, appliance sales
Allan P.
2.0
10/01/2016
Most went ok but plumber had full access to visually inspect old metal p trap and did not recognize that the threads were deteriorated where new drain was to tie into it. Consequently water leaked into down stairs causing the ceiling and floor to get very wet. Minor thing tub spout was installed about an inch off center. Called another plumber, he came out, identified the problem immediately, installed a completely new p trap, problem solved.
Description of Work
Install new bathtub, overflow, and tie into old drain, install new rough in diverter valve and straighten out hot and cold water pipes.
Category
plumbing, appliance sales
Melissa M.
5.0
09/24/2016
Outstanding---We used the condo recommended company (not Aurora Plumbing) to install a new hot water tank at a "discounted rate". The individual broke a pipe and repaired it. He said all is good and left. After a few minutes we noticed a leak at the joint in the pipe and called him back. He stated that he is NOT a plumber and we will need to call one. We called Aurora Plumbing who responded quickly. They sent a licensed plumber out who not only repaired the leak but re-piped the line from the wall to the water tank correctly. He explained every change he was making and why. He corrected the previous companies shoddy work. He also cleaned up and left the work space spotless. Thank you Aurora Plumbing for being a "top notch" service provider!!!
Description of Work
Repair a leaking pipe after hot water heater install by another company
Category
plumbing, water heater repair
steve K.
2.0
09/21/2016
Terrible. Told me to wait a week before they would send a plumber to do an estimate. Gave me a three hour window to wait for the plumber. After I took the day off work they called on the same day and canceled. I used Aurora Plumbing before but never again.
Description of Work
Multiple plumbing jobs: fixing a garbage disposal, hooking up water to a refrigerator, replacing an outside faucet, correcting leaking toilets...
Category
plumbing
Elbio A.
1.0
09/19/2016
He tried to spend a lot of time checking unrelated things to increase the bill (cost is per 15 min). He also charged me for a toll bridge to get to my place...
Description of Work
Fix a leak
Category
plumbing
gillian W.
5.0
09/19/2016
The work was done efficiently and suggestions were made after about how to keep the line clear in the future (basically getting new toilets) toilet suggestions were also made which was helpful.
Description of Work
We had a backed up sewer line that needed clearing.
Category
plumbing
Max H.
2.0
08/31/2016
The job was completed and successful. However, I was very frustrated as my appointment for this service was cancelled by aurora plumbing on me twice. When they did show up on the third scheduled appointment, they had no parts on hand to perform the job and they had to leave to purchase them which added an extra hour of waiting for the job to complete. I described what the project required when scheduling the appointment. Also, the pricing structure has apparently changed with this company's service. I have used Aurora plumbing several times in the past and they have always provided detailed list of cost of parts and labor cost per hour. For this visit, the estimate provided gave me a flat rate of $2512. This was about three times what I had expected in cost based on estimates of charges for previous services provided. I was quite shocked, but I was in a position where I could not wait on this, so I gave the approval to get the job done that day after waiting so long for two previous cancelled appointments. The approximate time to perform this job including obtaining the parts was 3 hours. This equates to about $833/hour for this service. This job was way overpriced. I dislike posting such a negative experience with this company since previous services from AP have always been fair and prompt. But I feel this review is warranted to be fair to myself and other AL members for future consideration of using this company for their plumbing services.
Description of Work
Install a shutoff valve outside my house that Tees off the main water inlet in order to provide access to a new lawn sprinkler system.
Category
plumbing

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Ask for Details
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Visa, MasterCard, American Express, Discover, Check
    Senior Discount
    7%
    Emergency Service
    Yes
    Warranties
    Yes

    Services Offered

    Sales - fixtures, lighting, countertops, tubs, toilets, plumbing supplies. Service, repair & replacement - toilets, faucets, water lines, sewer. Ask for details.

    Services Not Offered

    Storm drains, sprinkler systems, heating/cooling, heavy commercial, major electrical.

    Frequently Asked Questions & Answers about Aurora Plumbing & Electric Supply

    How is Aurora Plumbing & Electric Supply overall rated?

    Aurora Plumbing & Electric Supply is currently rated 4.7 overall out of 5.

    What days are Aurora Plumbing & Electric Supply open?

    Aurora Plumbing & Electric Supply is open:

    Sunday: Closed

    Monday: 8:30 AM - 5:30 PM

    Tuesday: 8:30 AM - 5:30 PM

    Wednesday: 8:30 AM - 5:30 PM

    Thursday: 8:30 AM - 5:30 PM

    Friday: 8:30 AM - 5:30 PM

    Saturday: 9:00 AM - 5:00 PM

    What payment options does Aurora Plumbing & Electric Supply provide

    Aurora Plumbing & Electric Supply accepts the following forms of payment: Visa, MasterCard, American Express, Discover, Check

    Does Aurora Plumbing & Electric Supply offer free estimates?

    Ask Aurora Plumbing & Electric Supply for details on free project estimates.

    Does Aurora Plumbing & Electric Supply offer eco-friendly accreditations?

    Yes, Aurora Plumbing & Electric Supply offers eco-friendly accreditations.

    Does Aurora Plumbing & Electric Supply offer a senior discount?

    No, Aurora Plumbing & Electric Supply does not offer a senior discount.

    Does Aurora Plumbing & Electric Supply offer emergency services?

    Yes, Aurora Plumbing & Electric Supply offers emergency services.

    Are warranties offered by Aurora Plumbing & Electric Supply?

    Yes, Aurora Plumbing & Electric Supply offers warranties.

    What services does Aurora Plumbing & Electric Supply offer?

    Aurora Plumbing & Electric Supply offers the following services: Sales - fixtures, lighting, countertops, tubs, toilets, plumbing supplies. Service, repair & replacement - toilets, faucets, water lines, sewer. Ask for details.

    Are there any services Aurora Plumbing & Electric Supply does not offer?

    Storm drains, sprinkler systems, heating/cooling, heavy commercial, major electrical.