AURORA CLUTCH & MORE
About us
FAMILY OWNED & OPERATED. 2 EMPLOYEES. NO SUBS. COST IS DETERMINED BY THE JOB. NO TRAVEL CHARGES.
Business highlights
28 years of experience
Services we offer
& MAINTENACE TUNE-UP., AUTOMATIC & MANUAL, BRAKES, CONSTANT VELOCITY DRIVE AXLES, COOLING SYSTEMS, SPECIALIZING IN CLUTCH, SUSPENSION, TIMING BELTS, TRANSMISSION
Accepted Payment Methods
- CreditCard
Reviews
4.827 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 7% | ||
| 0% | ||
| 0% | ||
| 4% |
Showing 1-25 of 27 reviews
Joe G.
May 2017
I had my 1996 mustang gt clutch replaced at this shop. It was a complete hack job that spanned 10 visits from everett to aurora and 3 seperate clutch installs that all were worse then the last. I paid almost $1000 to have him "rehab" my clutch. I bought all new adjustable cable, quadrant, and firewall adjuster among other items to fix a high clutch. I never had any vibration nor any issues their installs started introducing to my vehicle. After 2 months of constant mess ups including sending me on my way with a destroyed passenger exhaust gasket leaking into my cabin from their negligence of smashing the gasket inbetween the mid pipe and exhaust header. The minute I left his shop from the first visit I had all sorts of issues that were never happening before. I let him know before I got the job done whatever I need to buy lets do it. I want a brand new clutch no matter what needs replaced. After dealing with the owner for 2 months I demanded a refund or was going to take action in court. He happily refunded me I would learn why later on and I bought all new performance parts including a new flywheel and stage 1 clutch kit. once I got my car apart and got into his installation It was pretty obvious why I was having so many issues. If you are interested in seeing Aurora clutch and more's handy work then go ahead and check out the full story with pictures of everything from the initial shop visit all the way to the end result of me having to do the install myself to remedy the bent flywheel they caused due to a bad resurface job and general **** poor no give a **** attitude represented in their work. The owner talks alot even when you are telling the guy you can't afford to keep driving two cars over 2 months from everett to seattle one of which in extremely poor operating condition worsening with each visit. After calling today to let him know I fixed my clutch and it's driving well but we had some issues as he never installed a rear main seal, never flushed my tranny fluid which I would have happily paid for my car has 130,000 miles when I said I wanted to rehab the clutch I didn't mean slap the cheapest of everything in my car and shake it apart then top my tranny fluid off. He said next you're gonna ask why I didn't change you're rear end fluid which is a huge stretch the transmission is a part of a good clutch install I told him I wanted a good job and that I did not get buyer beware I thought his ratings and the initial conversation we had was enough to ascertain that I didn't want a cheap rush job. Link for entire story pics and all. [*** Link removed ***]
John W.
Jan 2017
Brought in my car to see if they could replace just the flex pipe, (other shops wanted to replace the whole pipe.) They said they could, and had one in stock. Asked me when I wanted it done, I told him the soonest available time, he said how about now. They cut off the old one and welded on a new one. He said it might take a couple hours, so I walked to Green Lake and walked around the lake. He called just as I finished my walk and said it was done. That's what I call great service!
Charles H.
Sep 2016
Fast and very reasonably priced. Car has been shifting smoothly since the replacement and the error code no longer pops up. The first person that answered the phone was unfriendly and said no appointment was available until several days later. We called back after not finding an earlier alternative but the second person was very friendly and said we could bring the car in the next day. I scored them based on the second person and the work completed.
DAVID H.
Jan 2015
went very smoothly. They got us in and out the same day. very professional and nice guys as well. spotted some possible future problems un-related to clutch and alerted us to them. would go back (but hope I don't have to any time soon...) good warranty at 2 years/24,000 miles.
Response from AURORA CLUTCH & MORE
"thanks for giving us a review (member name removed) and your business. Let us know if that fluid level drops in clutch master. Thanks again Derek and crew."
Frederick G.
Jun 2014
Very good transaction. work performed for quoted price and completed on time. Aurora Clutch provides a 2-year warrantee, where most repair shops offer only 1 year.
Response from AURORA CLUTCH & MORE
"thank you [member name removed], for giving us a review. word of mouth is our most effective outreach we can possibly have, thanks again Derek."
J M.
Apr 2014
unknown
Response from AURORA CLUTCH & MORE
"We appreciate you taking the time to write a review for us, word of mouth is how we get most of our customers. Thanks again for your time. Hope all is well with your matrix. Derek Todd"
Joanne Q.
Feb 2014
.
Response from AURORA CLUTCH & MORE
"thanks for taking the time to give us a review, we appreciate it very much. thanks again. Derek Todd"
Michael S.
Aug 2013
The technician concluded that the transmission needed attention from someone expert on transmission repair. He gave me the name of trustworthy transmission repair service in the neighborhood.
Sharon E.
May 2013
I'm happy with the work they did. The price was better than the places I checked with. They were very nice to work with.
Response from AURORA CLUTCH & MORE
"Thanks for the reveiw [member name removed], hope all is well and hope you have a beautiful summer. thanks Derek."
Eric L.
Apr 2013
The service was great overall. They were straightforward, and their turnaround was good. Their price was average.
Response from AURORA CLUTCH & MORE
"thanks (Member name removed) for taking the time to give us a review, hope the mazda is running great. thanks again, Derek."
Lauren K.
Apr 2013
We only took our car there a few times, but they were great! They were pretty inexpensive and we felt like we could trust them.
Response from AURORA CLUTCH & MORE
"Hello, thank you for taking the time to give us a reveiw. reveiws really help us, I will review your invoice and check the pricing on that job. I see you thought our price was a bit high. Feedback from our customers is so important, thanks again for your time. Derek Todd owner."
Barrett S.
Jan 2013
They did a fine job.
Response from AURORA CLUTCH & MORE
"Thanks for taking the time to submit a review. We appreciate your business, hope we can continue to offer you great service. thanks again Derek Todd owner."
Kathryn B.
Dec 2012
I had called around several places but these guys were about $100 less. I cold called them after searching Angie's List and I am glad I did. A the price was reasonable. And B they accommodate my schedule. I never met him but they went the extra mile for me. They vacuumed my car and even followed up with me a few days later (by phone) to make sure everything was running well. The whole experience was great!
Response from AURORA CLUTCH & MORE
"Thank you Member for taking the time to give us such a great reveiw. Hope you and your family have a wonderful christmas. Thanks again for your business, Derek."
Lauren H.
Dec 2012
They have done a good job! They are very honest mechanics.
Response from AURORA CLUTCH & MORE
"Thank you Member, we appreciate your business and wish you a merry christmas and a happy new year. Derek"
John A.
Dec 2012
Great service. Friendly and patient shop, willing to answer my questions to help me know what to do. They seemed very much above board and reliable. I'd highly recommend them again.
Response from AURORA CLUTCH & MORE
"Thank you John for taking the time to write a reveiw for us. I hope you and your family have a chance to get together during the holidays. wishing everyone a merry christmas. Derek"
Adam R.
Nov 2012
This place isn't fancy. Its just a garage with mechanics. But they were good, evaluated my car issue promptly and for free, and then gave an estimate that was lass than half of what it would have cost me at the dealer. The work was performed on time, they didn't gouge me on the parts, and they didn't try to upsell me anything else. Also, the 10% Angie's list coupon made the experience 10% better. Overall a good experience. Check them out.
Response from AURORA CLUTCH & MORE
"Thank you Member, reveiws really help us alot and we appreciate you taking the time to write one for us. Thanks again for your business and your time, Derek Todd owner."
Mekonen G.
Sep 2012
I have used them on many occasions. They did an excellent job. I am very happy with the service.
Response from AURORA CLUTCH & MORE
"Thanks Customer we appreciate you reveiwing us. Don't forget to do your timing belt?"
Andrew P.
Sep 2012
They gave me a fair price on a straight forward repair. They also gave me pricing options (buy a new part or get one from the junkyard) which I appreciated.
Response from AURORA CLUTCH & MORE
"Thank you Customer for taking the time to reveiw our service. we value your business and opinion. hope we can continue to offer you services in the future. Derek Todd owner."
Cody M.
Sep 2012
The service was good. The main guy that took care of everything did a good job, they were helpful, and did the work quickly.
Response from AURORA CLUTCH & MORE
"Thank you Member for taking the time to give us a reveiw. hope all is well with you. Derek Todd owner."
Scot W.
Sep 2012
It turned out extremely well. They do a good job and they charge a little less than most. They are very nice people to work with. They provide extremely high value. If you call ahead they can do a lot more types of work than just clutches.
Response from AURORA CLUTCH & MORE
"Hey Customer, thanks for the reveiw. Appreciate you taking the time , it helps us alot. Thanks again Derek."
Paul S.
Oct 2011
Friendly and knowledgeable technicians told me what the plan was for my transmission inspection, and when I could pick up my car. They did not try to up sell me services I did not need, and my car was ready when promised.
Andrew P.
Aug 2011
These guys did a great job of quickly identifying a radiator problem and proposing a solution - needed a new part from the manuf. and an hour or so of labor. Great price.
Response from AURORA CLUTCH & MORE
"Providing fast,friendly auto service at fair prices is our goal.Thank you member for taking the time to give us such a positive reccomendation, our reputation means everything to us. Hope we can be of service again. Derek Todd owner."
PHILIP M.
Dec 2010
The clutch was not engaging on my 1986 Full Sized Bronco. I brought it in on the same day I called. He looked at it right away. All it needed was hydrolic fluid. He filled it, made sure it was working and sent me on my way at no charge. I will definately take my vehicles back when they need service. Really good!
Response from AURORA CLUTCH & MORE
"we appreciate any reveiws we receive, we always do free inspections and roadtesting, and word of mouth is our most effective form of advertising, Thank you for taking the time to write a reveiw for us, we truly value your input. thanks again, Derek Todd owner."
Carol S.
Sep 2010
They are a small operation, but were very responsive. I had to leave the car overnight, but that was to be expected as a new radiator had to be ordered and delivered. I had follow up issues as my battery would not hold a charge. They asked me to bring the car back and did some diagnostics, and told me I likely had a bad battery. I took the car into the place I had purchased the battery, and this turned out to be the case.
Margaret C.
Jun 2010
Derek was not only very pleasant and personable to deal with, he was professional and knowledgable about the pros and cons of repairing my 1990 Corrolla. Not pushy in the slightest. He provided me with an excellent price that was about 33% less than another auto repair store I had consulted with and had previously used several times. He also went out of his way to try and get me replacement hub caps. I really can't recommend them enough.
Response from AURORA CLUTCH & MORE
"Thank you member for taking the time to write a reveiw for us. Reveiws like this really help our small shop and we greatly appreciate them, hope we can be of service again. Thanks Derek Todd"
Licensing
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FAQ
AURORA CLUTCH & MORE is currently rated 4.8 overall out of 5.
AURORA CLUTCH & MORE accepts the following forms of payment: CreditCard
No, AURORA CLUTCH & MORE does not offer free project estimates.
No, AURORA CLUTCH & MORE does not offer eco-friendly accreditations.
No, AURORA CLUTCH & MORE does not offer a senior discount.
No, AURORA CLUTCH & MORE does not offer emergency services.
No, AURORA CLUTCH & MORE does not offer warranties.