ABUNDANT HEATING & AIR CONDITIONING

They were nice and courteous. What made me grade them an A is because of their professionalism. They were timely.

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Kerry and Bud have maintained my furnace for over 15 yrs, they have always been very responsive, professional and reasonably priced. I couldn't be happier with their services.

.Bottom line, we found the owner of Abundant Heating knowledgeable, but the communication and coordination within the company very disorganized, with a lengthy response time., Also some of the work by their crew was not satisfactory as stated by the owner himself We decided to change from electric heat to gas furnace and gas water heater for energy saving reasons. . We got heating company proposals in August. During that time we found the owner of Abundant Heating knowledgeable, though we did have concerns about the fact that they were a smaller company. We decided to go with Abundant Heating as they used Rehm products. But first PSE needed to dig a gas line from across our cul-de-sac, as there was no gas line to our house. This took 4 months for PSE to obtain the permits and to dig the gas line to the house. Abundant Heating scheduled running the gas piping from the outside gas meter to he furnace site the beginning of January. This was completed with no issues. The workers were friendly. Next was installation of the new gas furnace and gas water heater. The scheduler did not understand the project and first scheduled the water heater to be put in on Wednesday and the furnace on Friday, which would have left us with no heat for three days. She also forgot that an electrician was needed to change wiring from 240 to 120 volts . . Neither did we remember that we were to schedule an electrician. The proposal was 4 months ago.I had called prior to starting and asked specifically what we needed to do and we were told nothing. As a result it came time for the electrician and we had none. Another delay as we scheduled a electrician. (Many of the other larger companies provided their own electricians, Abundant Heating did not have their own electrician) The furnace and water heater were installed despite changes in work groups because of family issues . But we stil had no hot water when they finished in the evening. The workers had no idea why. So we went three days without hot water until the owner came out on Saturday. He discovered a part that was manufactured incorrectly. He also discovered that workers had installed the furnace filters incorrectly, which would have forced us to make or find odd shaped filters. We had specifically asked that we be able to use standard size filters, as this was important to us. The owner then corrected the placement, cutting another window in the duct so we could use standard filters. He also took the receipt as the workers had recorded the serial and model numbers incorrectly, promising to send us a new receipt. I did not receive a receipt in a timely manner, so began to call asking for it, as PSE had rebates for gas conversions that had time restraints on it. I called multiple times and received no answer or receipt. Finally after at least 3 weeks, we received a call that the receipt had been returned to the Abundant heating office so she was sending us a check for what she thought was the rebate for the furnace, however that amount they sent was only $200. Again she had neglected to recognize that we were due a rebate for gas conversion which amounted to $2,000 dollars. So after more frantic calls, which were not understood, we finally were emailed a receipt. But the receipt had no model or serial number on it as required by PSE. Second receipt had that but didn't have the manufacturer's name on it. Finally the third receipt was useable, just as the time limit was about to expire.
Gas furnace and heater working well for several weeks Then there was water beading along the furnace plastic venting. I called on February 21 leaving a message asking if this was normal. No response, so I emailed on February 26 including photos. I did receive a response saying that it did need to be rerun. it took another couple of days before it was redone. .

Kerry arrived on time. He took a look at the electric heater in the crawl space and than the heat pump outside. Part of the equipment to start the compressor needed to be replaced.

Abundant Heating gave us the best bid out of 3 companies. Bud and Andrew were very efficient, great to explain things as they worked, kept the area clean, and left it clean when done. They even repaired some problems they found in the ducting after they removed the old furnace. It was our BEST experience working with contracted work, and we've had many disappointments in that area. We highly recommend this company.

Our experience with Abundant was excellent from beginning to end. We e-mailed them to set up a time to get a quote, and Monica was quite responsive, organized, and professional. When Kerry arrived for the inspection and quote, he was professional, practical, and respectful. A week later, when they could fit us in, Bud called when he was 30 minutes away. He and his worker were quick, clean, and through. When complete, Bud gave us a polite and professional operational tutorial on our new system. We would recommend Abundant to everyone.

Very happy with everything. The entire crew was responsive and they left the house and yard very clean. The work was scheduled and done quickly. The guys actually found issues with some of the duct work not being sealed properly so they addressed this when putting in the new furnace as well as a leak in the gas valve. I'll continue to work with these guys to service the furnance and use them again when I need to replace my water heater.

I purchased the gas furnace from Abundant Heating and Air based on their quick response with an estimate, price of the furnace compared to like products, and their knowledge of what type of furnace my house needed. They also scheduled the work by the following Monday because my home was without heat.

The installer was on time, professional, efficient, and neat. The furnace has been running great since it was installed. I would certainly recommend them to friends.

With all the brownouts we've had over the winter, our HVAC went on the fritz. Our normal service people weren't able to come out in a timely manner due to snow so I checked on Angie's List and found Abundant Heating. Despite the snow, they came right out and showed up when they said they would. They quickly serviced our HVAC and got it running again. They then explained what the problem was and how I could potentially diagnose and service it myself if it happened in the future. Overall, I was extremely pleased with their service and I will use them to take care of all our heating and air conditioning needs in the future.

We were able to get an estimator in fairly swiftly and he came on time. Discussed pros/cons and options so we felt well-informed when making our choices. They arrived on-time for the installation and did everything promised. Cleaned up afterwards. We got what we wanted when we wanted it.

Kerry has fixed a couple of furnaces to keep them running for a very fair price. He sold me used parts, which are still working. They've also replaced two furnaces for me, and that work was done exceptionally well.