AAAC Electric

I needed to replace a breaker and called Holley.  Initially, he told me he was available the next day. I asked if he would please also install a new light fixture while he's here (since he has a 2 hour minimum charge), and suddenly he's not available for 2 weeks.  I asked if he could call if he has a cancellation within that 2 week window and I got a call early the next morning telling me he'll be at my home within the hour. Weird. He shows up and it takes him 10 minutes to replace the breaker then says "okay, I'm done. I'll bill you out." I tell him that I'd like the light to be installed too, and I got a sigh and a crappy attitude.  He installs the light in a half hour.  During the light installation, I was mentioning to him the problems we had been having with our heating system and the nightmare it had become. He asked what company we used and I tell him and his instant response to me was "Oh, you're clearly a stupid home owner who didn't do her research on that company. You deserve to have those issues for not doing your research."  Shocked at what he just said to me, I snapped back letting him know that I'm not a "stupid homeowner" and that I did do my research.  He says "What, did you look them up on Angie's List?" My response was "As a matter of fact, Angie's list was one of the many sites I used in researching that company. It's also how I found you."  He began spewing all kinds of crap about not just Angie's list, but all the sites that a typical person would use to research a company.  I walked him to the door, gave him his money and said "F*** you very much" as he left. This guy is a jerk. He's lost my business.

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I phoned Holley Monday morning. He was going to a job some distance away but was sure he would be able to come no later than the next day. Instead, he phoned a few hours later to say he could come that afternoon. He diagnosed the problem quickly and told me what was wrong and said he really didn't need to do anything or charge me anything. I wanted him to do a few more things and paid him the minimum 2-hour service charge plus the cost of a new GFI outlet that he installed. He was very fast, very professional, very friendly, very likable. I have been wanting to know a good electrician, since the last two that have worked on my house have either retired or died. Now I know a good one and will call on him again when needed.

Holley did a great job.  He did exactly what he said he would for a reasonable price.  No upselling.  Holley is friendly and easily accessible.  I contacted Holley after being extremely intimidated and disappointed in the outrageous estimate offered by a big-name electric company (the kind of company with a fleet of matching vans and matching polo shirts).  Holley's bid was a small fraction of what the large company offered.  He offered his opinion about what was needed to be safe and code compliant, but he did not try to up-sell me.  I really appreciate his honesty.  I will be hiring Holley again for future jobs.

Update:  We have hired Holley for a number of jobs since I wrote this first review.  I am still just as pleased with his service as ever.

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Excellent, quick service! I will use them again. They walked me thru the
problem and solution which required replacing receptors which burnt out due to age.

We followed through on all Holley's recommendations. He ordered the parts and did the installations. He also moved and/or installed some switches for us. All went well except that his ladder left grease spots on our carpet. I sent him photos of the spots and he provided a discount since I now had to have my carpets cleaned.
I would use him again however, as he seems knowledgeable and has integrity.

I left a message with Holley. He returned my call within an hour. He was able to do the work within a few days. He arrived earlier than expected (he called to make sure it was okay) and got working quickly. We were quoted appox. $550 and it cost about $360. He was responsive, punctual and professional. We plan on using him again with future needs.

I found Holley on Angie's list. He lives close to the house so it was easy for him to come by.

I sent emails requesting assistance on a Sunday evening and heard from Holley from AAAC Electric early Monday morning. We talked and Holley took time to talk me through fix-it-myself options. I tried these options and, since they didn't work, made an appointment for that afternoon. Holley clearly explained the charges, including the minimum for the service visit. Holley arrived right on time and went to work immediately. He quickly repaired the problem and showed me how to resolve it myself in the future. Since this didn't take long, he inspected our electrical systems and taught me a few other things to watch for and ways to resolve issues. 
Holley was considerate, friendly, focused and skilled. His approach was direct, his communication clear and his charge fair. He was timely, neat and helpful. I will definitely contact AAAC Electric next time I need an electrician and will recommend them to family and friends. Excellent service, fair price and impressive business ethic. Hire them!

A

Holley was able to schedule me in very quickly, and was very flexible about scheduling hours. (even arrived early!)  He had the needed parts in his truck and sold them to me at a very reasonable rate. The work was done quickly and with high quality.

Very friendly, very good experience. Highly recommend.

Holley was a great guy. On time, professional and very friendly. He went over all the work beforehand in detail so that I would understand, and doing the work for time and materials came in under his already very-reasonable initial estimate.

I was very impressed by the quality of the work and the speed with which he finished it. Overall, very good experience.  Highly recommend. (have used multiple times)

I need two dryer plug outlets changed out.  Holley was great to work with.  When he arrived he learned that my outlet would only take a three wire plug (I had wanted a four wire plug) and only had one on hand so he changed out one outlet and then came back the following day to change out the other, only charging me for one service call.  While at my home on the 2nd visit I discovered one of the my GFIs was faulty so he fixed that too.  changed that too while he was there.

He is fast and doesn't want to mess around, he is there to do the work.  He is real friendly.  He is a very good guy and I strongly recommend him.

This is the worst service experience I have ever had, let alone the worst electrician I have ever used.  It also marks the only time that positive reviews on Angie's have steered me in the wrong direction. 

I called AAAC and spoke to Holley, and agreed that he would come and take care of the three items above.  I committed to his 2 hour minimum. 

Holley arrived just a little later than he had said, and started to work on the new receptacle.  After that, he installed the new light fixture.  So far, so good. 

Next, he wasn't able to fix diagnose the problem with the switch that was not working, and told me that it was probably take a few more hours to diagnose and fix it.  Again, so far, so good.  I wasn't comfortable with adding that amount of work and cost (also it was already after 4pm on a Friday afternoon), so I asked him to stop, and just put things back the way they were.  This is where the problems began.  Lights that had been functioning just fine before he came were no longer working.  I asked him to figure it out and put things back the way they were.  He became unpleasant and started to argue with me.  He had me running around the house flicking different switches on and off, and I was trying to explain to him that the other switches had nothing to do with it, but he didn't listen.  He insisted that he hadn't done anything wrong, and that the problem must have been there already.  I tried to calmly explain to him that I had just checked all those switches again miniutes before he arrived, and that the lights in question were actually not only working but turned on when he had started working.  He began to raise his voice, and to challenge my account, claiming that I must be mistaken ("I'm not saying you're a liar, but...").  This went on for a while, making my wife and toddler son very uncomfortable.  His combative attitude was unacceptable, and he was close to shouting on various occasions.  Eventually, we figured out that some wires he had touched/moved while installing the ceiling fixture had tripped a circuit breaker, and so it was caused by him after all.  He did say sorry, but it felt insincere and it was too late at that point.

After this entire time-consuming and horrible process, we still were at least 30 minutes under the 2 hour minimum.  I asked whether full payment was necessary, in the vain hope that he would take the difficult and unpleasant circumstances into account.  He insisted on full payment.  I paid him the amount requested, as I did feel that I had committed to the 2 hour minimum over the phone.  But I certainly do not at all feel that I received 2 hours worth of professional work.  Nor did my family deserve all this unpleasantness on a Friday afternoon. 

The entire experience was negative in almost all respects. His attitude was condescending, belligerent, and argumentative. So many other little things about this experience was unpleasant.  For example, he kept walking on the carpet with his wets shoes after coming in from outside, despite that the fact that I asked him 3 different times within the space of an hour not to do so.  He constantly punctuated his explanations and general conversations with "do you understand what I am saying?" in an unpleasant and condescening manner.  The list goes on.

The only positive thing I can say is that I called him and was able to get an appointment on the same day, and that he was responsive on the phone before he arrived.  I frankly wondered if it was a bad sign that his schedule was so open, and now I know that it certainly was. 

tedious as expected and briefed by the technician. he had to correct a poor installation of years ago.

Holley arrived on time after talking to him the week before about what we needed done.  At the time of conversation, he told me his hourly rate and estimated what I needed done would take about 2 hours or so.  Holley worked quickly and efficiently. He was very friendly and professional.  His price seemed fairly reasonable (electrical work is expensive).  He worked for 2 hours and 40 min. and charged for 3 hours. When asked, he said that he charges 15 min. for drive time.  I was lucky that Holley had some extra parts in his truck, such as lightbulbs we needed and a dimmer switch and he sold these to us at reasonable cost. Overall, a great experience and I would definitely hire him again.

On September 26 Holley, the owner of AAAC Electric, answered my call and set up October 3 as the date to remove an old chandelier and install a new one.  His phone estimate of the cost was right on.  I wasn't home at the time of service, but left a key for him.  He let himself in, completed the job and was leaving as I returned.  In person he was just as nice as over the phone.  Very Professional.  The work was done with no mess.  We are very satisfied with the end result.

He was nice and professional, and the job went okay. He knew what he was doing. He arrived late, but he called on time and kept me informed. He had a special up on his website for Angie’s List members, and he billed me $160. When he was here and gave me the invoice, it totally disregarded the special. I had forgotten about it. After he had left, I realized that it should have been $90 plus tax, so I talked to him. He told me that the website was wrong, but he would honor it anyway. If I had not checked, he would have charged me $50 more. The episode made me a little unhappy. I did not get back onto the website to check if he had changed it or not. I don’t have anything to compare his prices to, though I know that electricians are incredibly expensive; he was here for about 20 minutes, and it cost me $110. I would probably not use him again in the future.

There was no electricity in our tenant's apartment. This was a minor emergency since the resident works from home and electricity was imperative to their job earlier the next morning. After resetting the circuit breaker proved unsuccessful, we decided to call AAAC Electric even though it was already midnight. Since they're available 24/7, Holley visited onsite super early in the morning and quickly resolved the problem after a trip to the store. The resident was extremely happy and grateful; Holley is absolutely fantastic with residents. We highly recommend AAAC Electric.

AAAC Electric promptly arrived as scheduled, quickly diagnosed the problem, grabbed some supplies from the store, and returned to make the necessary repairs and installations. Holley was fantastic with our tenants and put them at ease (not a common skill with vendors). The issue was resolved fast, efficiently, and professionally from start to finish. Although the rates are competitive, we paid less than the original estimate; moreover, the service, value, and peace of mind that comes with Holley's expertise is unmatched. We highly recommend AAAC Electric for any our your residential or commercial projects.

Fabulous service. Very punctual, attentive and efficient. We will use this company again. Great personality and repore

holley came out on a moment's notice, fixed our electrical problem, and charged a fair price. I'm very happy & will use his services in the future.

Completely satisfied with the work, promptness and politeness. will gladly refer Mr. Smith and AAAC Electric.