Reviews
3.47 Reviews
Showing 1-7 of 7 reviews
April B.
07/2012
cell phone service
 + -1 moreThey are pretty good.
Description of Work: We use Verizon Online as our cellular phone provider. We have been using it since 2004.
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Yes, I recommend this pro
greg T.
03/2012
cell phone service
 + -1 moreunknown
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Yes, I recommend this pro
WARD D.
01/2010
internet service
 + -1 moreExpect any change of service to cost you hours of phone calls. It's taking, so far about 20 times longer than it should. Ridiculous. Can they not get it together? From my experience with Comcast and DirecTV, they aren't much better. Verizon, making the airlines look good!
Description of Work: Verizon has a good service when it works (TV, internet, phone), but their setup system is incredibly cumbersome. I placed an order, they didn't tell me I'd be losing some 70 channels. Now I am trying to change the order. One guy accepts the change, then I get a call saying THEY LOST the order. Then on hold for 30 minutes (so far), because they can't figure out what to do. Still don't have the service change. Incompetent much?
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$155
Kathleen R.
04/2009
internet service
 + -1 moreAfter 3 months of DSL, I am switching to cable.
Description of Work: DSL services, installation and monthly service.
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$29.99
WARD D.
01/2009
internet service
 + -1 moreThe company is horribly inneffieicnt. Phone customer service is terrible, wait times are ridiculously long, phone menu is unorganized, took several tries to get things scheduled, order was cancelled without warning or notification.
Description of Work: Attempted to arrange to switch from DSL/Satellite to FIOS.
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$117
LAURA S.
10/2008
internet service
 + -1 moreSo far, so good! I've had Verizon DSL for about a month now and have not run into any hitches. Initially the activation date was put off by several days longer than their estimate but, the set up package arrived when they said it would and came with very clear instructions. I'm a DSL newbie, but found it very easy to install and set up. The Internet service has also worked perfectly and the software is seamless and simple to get the hang of.
Description of Work: While looking for DSL service I checked out a number of different providers and found that Verizon seemed to have the best deal for my area.
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Yes, I recommend this pro
$29.99
KIM B.
10/2006
internet service
 + -1 moreOverall we are happy with the speed of service we can get for the price. The occasional problems seem to be less than what a lot of our friends and coworkers go through with other ISPs.
Description of Work: We subscribe to Verizon Online for our DSL service. Most of the time the service is very good. Every now and then we have had problems with their servers being down or too busy such that we couldn't get on the Internet or retrieve e-mail. This problem is not so frequent as to make us want to change our service. Also, a couple of times we have had trouble getting our e-mail. The service technicians make us go through a lot of hoops and then say that it must be our Outlook program causing the problem. Then, it just starts to work again the next day, so it really must be on their end but the technicians aren't aware that the e-mail server is down which is a little frustrating, but this too hasn't happened frequently enough for us to switch services.
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Yes, I recommend this pro
$29.95
Contact information
unknown, Sammamish, WA 98074
Service hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All DayLicensing
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*Contact business to see additional licenses.
Service Categories
Internet Service,
Phone Service - Cellular
FAQ
VERIZON ONLINE is currently rated 3.4 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
No, VERIZON ONLINE does not offer free project estimates.
No, VERIZON ONLINE does not offer eco-friendly accreditations.
No, VERIZON ONLINE does not offer a senior discount.
No, VERIZON ONLINE does not offer emergency services.
No, VERIZON ONLINE does not offer warranties.
Contact information
unknown, Sammamish, WA 98074
Service hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All Day