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West Coast Stair Co
Acoustic Ceiling Tiles - Install, Carpentry Framing - Install, Carpentry Framing - Repair,
About us
We are a small custom wood shop specializing in interior stair cases. WE DO STAIR WORK ONLY!
Business highlights
45 years of experience
Services we offer
Build, custom stair or rail parts from any species of wood, metal & wood balusters., remodel and update stairs and rails
Amenities
Free Estimates
Yes
Reviews
5.020 Reviews
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Showing 1-20 of 20 reviews
Brian O.
Aug 2018
Perfect, couldn't be more pleased with the job Jim did. A very skilled craftsman.
Timothy T.
Aug 2018
Jim was terrific in designing and building the new stairs (4 flights, 2 landings) in my older home. I wanted the stairs to complement the period design of my home, and I couldn't be happier with what Jim came up with - - really a showcase of superb craftsmanship, and I have received many compliments. I would certainly use Jim again and would highly recommend him to others without reservation.
Cole P.
Aug 2018
In our opinion, there is no finer stair craftsman than Jim Pittman at West Coast Stair Company. For us, the quality and craftsmanship of our replacement stair rails at the entry of our split-level home was the priority. Jim's incredible experience and commitment to precision enabled him to design and install the stair rails that exceeded our unreasonable expectations. Jim is not only a premier craftsman, he is one of the genuine good-guys who we felt comfortable handing the keys to our home to while we were away. He is a person I instantly considered a friend. If you are seriously committed to getting the highest quality in stately stair rails, see the attached photos and accept no craftsman other than Jim. One photos is of the old wrought iron stair rails from original 1970's construction; the rest are of the finished stair rails Jim installed. (The photos have uploaded with inaccurate rotation but I assure you they were installed right-side up.)
Response from West Coast Stair Co
"Hi [Member Name Removed], thank you for the great review. I hope you guys are enjoying your staircase and having a great summer. It was nice working with you. Regards Jim"
Thomas M.
Apr 2018
Jim at West Coast Stair Company installed our stair case and it is absolutely beautiful. It is very well constructed and the attention to detail is obvious. Jim is a true craftsmen, and perfectionist, and takes pride in his work. Jim was also great to work with! Being a home owner doing my first large home renovation, I ran into many issues with contractors and scheduling. Most contractors won’t help with anything even slightly outside their job description. Jim, on the other hand, was extremely helpful with advice and did a few extra things that really helped the renovation go smoothly. I really appreciated his attention to detail and eagerness to help and do great work. I highly recommend Jim and West Coast Stair Company!
Response from West Coast Stair Co
"Thanks for the great review. I really enjoyed doing work with you. Hope everything else went well on your project. Regards Jim"
Alyson B.
Oct 2015
unknown
Response from West Coast Stair Co
"Hi [member name removed], thank you for the nice review. It was a pleasure working with you and [member information removed], even your curious kitty... We love what we do here at West Coast Stair and pride ourselves on creating stairs for customers beyond their expectations.. Regards Jim Pittman"
Jo G.
Oct 2015
Jim is a true craftsman who has long-standing experience building staircase. While the layout of my house doesnt allow much room for creativity, he has managed to break down the old ugly drywall-bound stairs and install a brand new white oak staircase with beautiful newel posts. It completely transforms the ambience of the home, as more sunlight can now stream in from the second floor / stairs landing to the main living space on the first floor. Jim manufactures most of the staircase parts at his workshop, and only spends a few days assembling and installing the staircase on site. Communication with Jim is easy, work is top quality, and I am left with a impressive new staircase. Thank you West Coast Stairs!
Response from West Coast Stair Co
"Hi [Member Name Removed], thank you so much for your excellent review. You and I have like minds and expect perfection!! You were fun to work with. Thanks again. Regards Jim Pittman"
Lee T.
Sep 2014
Overall it went great, we updated our wood choice to 4 inch white oak after we hired WCSC. Once he was made aware of that he asked for more money to pay for the difference in the price of the wood. As the install date came closer he came over and meet with the flooring contractor. He removed the existing wall we had on our stairs and placed removed the carpet. with in a few days he installed the unfinished stairs and banister railing. All of the items looked great and the installation was done great we are very happy with his work. The stairs and banister/railing look awesome.
The reason I gave a B for professionalism is I have always been told you are not supposed to pay your contractor up front. While the installation was going on he kept asking for money ahead of the project completion. We told him no. He did the worked as asked it just made us feel uncomfortable because he had asked us a few times for money prior to the work being done.
The other item we had issues with was the finishing. At the time we were working with WCSC he was not doing any of the final finishing, he gave us the contact of a person to do the finishing, but they never got back to us. We ended up using our flooring contractor to do the finishing work, I would have preferred to use someone that was better than our flooring contractor to do the finishing. I hope WCSC has a good finishing partner now.
The reason I gave a B for professionalism is I have always been told you are not supposed to pay your contractor up front. While the installation was going on he kept asking for money ahead of the project completion. We told him no. He did the worked as asked it just made us feel uncomfortable because he had asked us a few times for money prior to the work being done.
The other item we had issues with was the finishing. At the time we were working with WCSC he was not doing any of the final finishing, he gave us the contact of a person to do the finishing, but they never got back to us. We ended up using our flooring contractor to do the finishing work, I would have preferred to use someone that was better than our flooring contractor to do the finishing. I hope WCSC has a good finishing partner now.
Response from West Coast Stair Co
"I'm sorry if you were uncomfortable with the arrangement but I will always ask for a deposit before any work begins and will frequently asked for a progress draw during installation."
Doneen D.
Jul 2014
Jason made several trips to our home to drop off sample balusters and newel samples to help us visualize what we were choosing. He consulted with us at every important decision, and gave great advice. We relied heavily on his expertise, and are very happy with the result. He cleaned up his work area neatly every day, and was punctual and dependable. His craftsmanship is beautiful, and everyone comments about the carefully worked details that make this staircase a work of art.
Response from West Coast Stair Co
"Thank you fro the wonderful review. I glad Jason was able to get you the stair case you wanted. Jason truly is a fine craftsman/ artisan. Jim Pittman/ owner/ Founder"
Fred D.
Jul 2014
unknown
Response from West Coast Stair Co
"Hi [Member Name Removed], Thanks so much for the excellent reviews. It was great working with you, whether it is myself or one of our in house craftsmen doing your work, we always like to hold our work to the highest standards. I personally will inspect all work performed and back it with one of the best warranties in the business. . Regards Jim Pittman"
Megan S.
Feb 2014
I had your typical 90?s staircase with false white oak treads and a carpet up the middle with white oak rails and white wooden balusters. After calling Jason he came over a few days later to bid the job. I wanted solid ipe (Brazilian Walnut) treads and rails and iron balusters with white risers and newel posts with ipe highlights. He offered a number of design ideas including much larger newel posts for both landings and wrapping a column so the rails ran into the column. I was really happy with his suggestions as they really improved the overall design and flow of the stairs. I also said I wanted the ipe treads to incorporate the unique color variation that is so typical of ipe flooring. Since he custom makes each tread that wasn't a problem for him.
Ipe is notoriously difficult to glue so Jason did a fair amount of experimentation with different glues and joints in order to find the right combination that would provide the same joint strength that is easily obtained with other types of wood.
The tear out went fairly quickly however there was a period of time where we were without railings and since we have several kids under the age of 5, Jason, unprompted put up temporary railings so the kids wouldn't fall off the side of the stairs. He kept the heavy traffic areas free of debris and dust throughout the entire process and hung plastic to prevent dust from migrating from his work area to other areas of the house.
Overall Jason had a meticulous attention to detail which in my experience is unusual. He glued each riser to each tread which prevents them from squeaking (a major complaint I had with my previous stairs). Due to the round tapered balusters Jason custom-drilled each hole a different size which provided a clean look where the baluster met the tread without the need for filler or a shoe. Jason custom-matched the molding profile in places where the new stair skirts met existing molding. Never once did I find something I was unhappy with and have had to complain to him about it. He always pointed out any issues he came across with the wood or how the railings were lining up with the wall or posts and involved me in the decision on how he wanted to solve it.
Jason doesn't do finishing but he recommended someone to finish and paint the stairs.
Ipe is notoriously difficult to glue so Jason did a fair amount of experimentation with different glues and joints in order to find the right combination that would provide the same joint strength that is easily obtained with other types of wood.
The tear out went fairly quickly however there was a period of time where we were without railings and since we have several kids under the age of 5, Jason, unprompted put up temporary railings so the kids wouldn't fall off the side of the stairs. He kept the heavy traffic areas free of debris and dust throughout the entire process and hung plastic to prevent dust from migrating from his work area to other areas of the house.
Overall Jason had a meticulous attention to detail which in my experience is unusual. He glued each riser to each tread which prevents them from squeaking (a major complaint I had with my previous stairs). Due to the round tapered balusters Jason custom-drilled each hole a different size which provided a clean look where the baluster met the tread without the need for filler or a shoe. Jason custom-matched the molding profile in places where the new stair skirts met existing molding. Never once did I find something I was unhappy with and have had to complain to him about it. He always pointed out any issues he came across with the wood or how the railings were lining up with the wall or posts and involved me in the decision on how he wanted to solve it.
Jason doesn't do finishing but he recommended someone to finish and paint the stairs.
Response from West Coast Stair Co
"Thank you for the great review, we always strive for perfection and customer satisfaction. Jim Pittman/ Owner/ founder"
Linda H.
Dec 2013
Jason responded very quickly to our call and came out to estimate the work. Since we were having hardwood flooring and stairs installed, he came out to meet with them so that all the work would be coordinated. He was always good to communicate if he was unable to make it on a specific day. One thing I appreciated was his input on the design of the stair railing. The workmanship is top notch and he takes great pride in the work that he does.
Just a note - any painting or staining that is needed will need to be done by someone else as he does not paint or stain. He does have a contact that does that work.
Response from West Coast Stair Co
"Hello [Member Name Removed], we always do what we can for our customers. most of the time we give you more than you bargained for...in a good sense...Thank you fro your business:-) Jim Pittman/ Owner"
Alan F.
Nov 2013
Project was completed within the contracted price and in a timely manner.
Jason had to coordinate his work schedule around the hardwood flooring install and the new carpet install.
When completed my wife and I were very happy with the finished work.
Jason had to coordinate his work schedule around the hardwood flooring install and the new carpet install.
When completed my wife and I were very happy with the finished work.
Response from West Coast Stair Co
"Thank you for the great review. We always strive to give you more than you pay for...we love happy customers and take pride in our service. Jim Pittman/ Owner/Founder"
Saeid S.
Jan 2013
We interviewed Jim and five other contractors for rebuilding an existing staircase in our 1967 house. During the interview process Jim, right away, made a very positive impression on us. It was very clear early on that he is really a master in his craft. But what impressed us the most was that he truly enjoys what he is doing. He was very patient with us during the design process and listen to all of our inputs and concerns. He also had some excellent suggestions. He really worked very hard to make sure we get exactly what we want and worked with us to develop a complete design and plan for our new project. Throughout the process he was always pleasant and professional. He started the project on time and also completed his project as schedule. During the project he was always willing to answer all of our question. We really enjoyed Jim work and his company. He is truly a master of his craft and a genuine artist. His attention to details is remarkable and what he has been able to accomplish for us is above and beyond of our expectation. The final work is a true piece of art. We could not be any happier. We strongly recommend Jim Pittman.
Response from West Coast Stair Co
"Hi [Member Name Removed], It was great working with you on your project, I really enjoyed listening to your ideas and with our ideas together I was able to do what I like and create you a stunning staircase in your home. I really appreciate when someone recognizes the time and care I put into their staircases. It's not just a job for me it's a passion for over thirty years. Thank you again. Regards Jim Pittman"
Heather M.
Jan 2013
I reached out to West Coast Stair and another stair company via Angie's List and Jason at West Coast Stair very quickly responded to me. Next day he was out doing an estimate on our project- he gave me an onsite estimate but told me that it was the lowest case scenario and didn't include any upgrades or changes- and even then he would need to calculate it out. I appreciated the fact that he was able to give me some sort of number though onsite- most people hum and haw and come back later with a price.
By the next day- I had the full quote, and a day later I was at his shop picking out materials. And a day later he was getting started! We truly lucked out that Jason was even available. He rearranged his schedule because he knew we were in desperate need of getting this done before the holidays and really wanted to work to make it happen.
One note- I was a little surprised by the price- but not because his work isn't worth the money- but simply because when I decided to get our stairs redone I really had no idea what it would take to do the work. I guess in my head I thought someone just took out the rails, posts and balusters and swapped in new ones. I wasn't prepared for just how much work really goes into it- and as the week progressed- I really had a very high appreciation for the work done and the price tag was beyond reasonable for all that was accomplished!
We've had alot of contractors come in and out of our home during our recent remodeling work- and Jason was by far the most enjoyable one to work with. First off- you can tell as he works he's truly enjoying what he's doing. He would place a piece of wood, take a step back, and really make sure it was not only in the right place but it looked right. He watched after the small details like a hawk- almost driving himself crazy when we discovered a wall had a slight bow in it. Second off- he's incredibly clean in the process of his work. Every night he would clean up every tool, every speck of sawdust. He recognized we were living in our home at the same time and tried to minimize the mess. And lastly- all the others in our home enjoyed having him around. He would joke around with them, provide the music for all, switch it when others didn't like his taste in music, and just made it an overall enjoyable work environment!
Best compliment- we heard one of our contractors comment that he's never seen such perfect work on stairs before! We will be using Jason again to help us complete some railings around the house, as well as helping us figure out a new mantel for our fireplace.
By the next day- I had the full quote, and a day later I was at his shop picking out materials. And a day later he was getting started! We truly lucked out that Jason was even available. He rearranged his schedule because he knew we were in desperate need of getting this done before the holidays and really wanted to work to make it happen.
One note- I was a little surprised by the price- but not because his work isn't worth the money- but simply because when I decided to get our stairs redone I really had no idea what it would take to do the work. I guess in my head I thought someone just took out the rails, posts and balusters and swapped in new ones. I wasn't prepared for just how much work really goes into it- and as the week progressed- I really had a very high appreciation for the work done and the price tag was beyond reasonable for all that was accomplished!
We've had alot of contractors come in and out of our home during our recent remodeling work- and Jason was by far the most enjoyable one to work with. First off- you can tell as he works he's truly enjoying what he's doing. He would place a piece of wood, take a step back, and really make sure it was not only in the right place but it looked right. He watched after the small details like a hawk- almost driving himself crazy when we discovered a wall had a slight bow in it. Second off- he's incredibly clean in the process of his work. Every night he would clean up every tool, every speck of sawdust. He recognized we were living in our home at the same time and tried to minimize the mess. And lastly- all the others in our home enjoyed having him around. He would joke around with them, provide the music for all, switch it when others didn't like his taste in music, and just made it an overall enjoyable work environment!
Best compliment- we heard one of our contractors comment that he's never seen such perfect work on stairs before! We will be using Jason again to help us complete some railings around the house, as well as helping us figure out a new mantel for our fireplace.
Response from West Coast Stair Co
"Thank you fro the great review! We always strive to make our customers happy and supersede expectations. Regards Jim Pittman/ owner/ founder"
Shanie H.
Dec 2012
I initially spoke with Jason, who gave us the bid and designed the new staircase. Jason was great, easy to talk to and open to our ideas. We went to the workshop and picked out the newel posts, balusters and bannister styles. When we scheduled the work, we told Jason that it needed to be done in early October, before our new hardwood floors were going to be installed. He said either he or Jim would be completing our remodel. Ultimately, Jason was still working on another job when we needed the work done so Jim stepped in and did a beautiful job for us. His precision is amazing! We are so happy with the results. Our staircase really makes a statement now when you walk in the front door.
Response from West Coast Stair Co
"Hi [Member name removed], I am so happy that you are pleased with your new stair. We strive to be the best at what we do. It's not just a job for us it's our passion here at West Coast Stair co. After over thirty years of owning West Coast Stair, I can honestly say that I truly get an amazing amount of satisfaction when I can build a new stair for someone. Your praise for what I have done is appreciated, Thank you again for the excellent review. Regards Jim Pittman"
John H.
Oct 2012
If you're looking for a woodworking craftsman, who will deliver work beyond your expectations, Jason is the carpenter you should hire. Jason worked with us through the entire design process, listened to our ideas, and made great suggestions. The result is a fantastic open-staircase design, perfectly suited to our home. The open design incorporates sapele and maple-burl treads with sapele newels, handrails, and balusters. Jason manufactured each part of the stair in his workshop, and was able to taper the newel posts and balusters into a great design. The second staircase was constructed entirely of sapele. Again, Jason manufactured and installed each piece of the project himself, keeping the same baluster and newel profile as in our main staircase, but reduced in size to fit a smaller space. Jason rebuilt this staircase, changing its rise and pitch to better fit the space, and make it's use more comfortable.
Jason's price was very fair and his work extraordinary. During the project, Jason arranged to have wood for a solid sapele floor manufactured to coordinate with the staircase design. Jason also manufactured and installed solid sapele baseboards and trim, matching the staircases
Based on our experience with Jason, we would highly recommend him for any stair project.
Jason's price was very fair and his work extraordinary. During the project, Jason arranged to have wood for a solid sapele floor manufactured to coordinate with the staircase design. Jason also manufactured and installed solid sapele baseboards and trim, matching the staircases
Based on our experience with Jason, we would highly recommend him for any stair project.
Response from West Coast Stair Co
"Thank you for the great review. Jason is a true artisan and sees fine woodworking as a real art form, as we all do here at West Coast Stair co. We love great reviews, because we know our customers are happy. Regards Jim Pittman/ owner/ founder"
Erin H.
May 2012
I contacted several companies to come to our new home to give an estimate for removing an outdated banister in the main entryway and building a new banister to replace it. When Jason arrived, it was apparent that he was extremely knowledgable about banisters and had lots of experience with similar projects. The banister is on a prominent entryway staircase, and it was important to me to hire someone I trusted to do a good job - I felt extremely comfortable with Jason and knew that he would do quality work and build something that would create a wonderful first impression when I welcomed guests into our new home. I was pleasantly surprised when I received Jason's quote and he came in slightly below the two other contractors I had contacted to look at the project. I had a very tight timeline to complete the work on the banister, and when Jason wasn't able to squeeze our project into his busy schedule, he sent Jim to look at the space. Jim was just as knowledgable and agreed to work through a weekend to get the project done on time. I was thrilled with the final product and would highly recommend West Coast Stair Co for banisters or other carpentry work!
Response from West Coast Stair Co
"Hi [member name removed], Thank you for the excellent review. We pride ourselves on customer service and fine woodworking for over thirty years, no matter how big or how little. It was a pleasure working with you on your project. Thanks again Regards Jim Pittman Founder/ Co-owner"
Fred D.
Jan 2012
Work bid and overseen by Jim Pittman [owner] but managed by Jason Champion and Andrey [A.K. Prestige Flooring]. We had a previous bid to remodel this bathroom come in at $70,000 and didn't even meet our wish list! Jim did our stairway replacement in 2010, and worked with us to remodel the bath into what we wanted. We did not have an architect work on this, so there were some decisions on the fly that needed to be made, and Jim/Jason were incredibly flexible and instructive. This was a big project with multiple subs, and Jim and Jason managed them well [including having to replace a plumber who never returned]. As one wall came out there was a concern of a leak from before the remodel, and the crew made sure everything was ok before doing anything more. The heated floor is something we hadn't planned on, but enjoy every morning! The tile work was spectacular- absolute precision in the placement of the floor tiles and the base molding tile with pencil top. Shower work included replacement of cement board then precision fitting of tile onto the shower wall, built-in seat, and shower base around drain. Glass work was done by Courtesy Glass Woodinville, and was perfect as well including the shower surround and main mirror with holes for the new light fixtures.
Response from West Coast Stair Co
"Hi [Member name], Thanks again for the great review. We do pride ourselves on being one of the best in the business. Whether I do the work or one of my in house craftsmen you will be assured that your getting the best customer service and and top quality craftsmanship on your project, our AAA rating and over thirty years in business backs this. Thanks again. Regards Jim Pittman Founder/ Owner"
Fred D.
Jan 2012
This was a highly professional job. We were still able to use the stair during construction, and the amount of disruption/dust was minimal. Everything went according to schedule, and all estimates were correct. All trim that needed painting was perfectly finished, and the treads/ balusters and bannisters were so well fininshed that they did not require sanding before staining.
Response from West Coast Stair Co
"Hi [member name removed], Thank you for the great review. It was great working with you and hope to help you with future projects. Regards Jim Pittman Founder/ Owner"
Kim G.
Jan 2012
We had been wanting to remodel our staircase for many years but wanted a custom job, we finally found the right guy, Jason at West Coast Stairs. He was prompt coming out and doing our bid, had us go out to his shop so we could discuss the job and get some idea of what we wanted, showing us different woods, balusters and box newels.
He worked around our somewhat crazy schedule and in turn we were able to work around his when needed. He is very good at helping the customer figure out what would work best and was patient with us when we took time to make decisions. We added on the wainscoting and paneling which turned out to be a wonderful addition and beautiful! The door to gain access under the stairs is so well done it looks like it's part of the wall.
The staircase is a truly custom job, you can tell a real craftsman did the work, from the box newels to the hand rails and balusters it is all hand made with a combination of cherry and fir to tie in with the wood ceilings and trim in the rest of our house. The staircase is now so solid that we joke about going to the stairs if we ever have an earthquake!
We are very pleased with the job and feel that we definitely got our moneys worth for a beautiful custom staircase. It was also a pleasure to have Jason in our home which is not always the case with contractors, he is very easy to work with.
He worked around our somewhat crazy schedule and in turn we were able to work around his when needed. He is very good at helping the customer figure out what would work best and was patient with us when we took time to make decisions. We added on the wainscoting and paneling which turned out to be a wonderful addition and beautiful! The door to gain access under the stairs is so well done it looks like it's part of the wall.
The staircase is a truly custom job, you can tell a real craftsman did the work, from the box newels to the hand rails and balusters it is all hand made with a combination of cherry and fir to tie in with the wood ceilings and trim in the rest of our house. The staircase is now so solid that we joke about going to the stairs if we ever have an earthquake!
We are very pleased with the job and feel that we definitely got our moneys worth for a beautiful custom staircase. It was also a pleasure to have Jason in our home which is not always the case with contractors, he is very easy to work with.
Response from West Coast Stair Co
"Thank you for the great review, if your happy we're happy. We truly care about our product and customers. Regards Jim Pittman/owner/ founder"
Licensing
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FAQ
West Coast Stair Co is currently rated 5.0 overall out of 5.
Yes, West Coast Stair Co offers free project estimates.
No, West Coast Stair Co does not offer eco-friendly accreditations.
No, West Coast Stair Co does not offer a senior discount.
No, West Coast Stair Co does not offer emergency services.
No, West Coast Stair Co does not offer warranties.