South West Plumbing & Waterheaters, LLC

Job done efficiently

They did great!

He quickly swapped the bad gate valve for a ball valve.

They are expensive

Still in process, but they did determine the issue and are working to resolve. They had to locate

The folks showed a lot of pride and professionalism. Thank you

Great experience!

Immediate timing and finished in 1 day

Every person I interacted with was courteous, considerate, prompt and dedicated to quality work. Totally impressed! Will happily work with them again.

The pro they sent was a licensed plumber and knew what he was doing -Blake. He gave us good advice we didn't get from any other companies who came to give us quotes (3 orhers). Great customer service and follow thru. He gave us his direct number in case we needed to reach him afterward - which we did and he came right out. 5 stars. I

Was pretty good

Na

prompt and knowledgable and a bit expensive

Nice personable staff and clear communication

Excellent service from beginning to end.

Super nice guys and when each couldn't fix issue they called others to come check

I understand scheduling difficulties, so the first time they had to cancel, no problem. The second, well, these things happen... The third? Come on, are you guys going to come and do the job or are you just keeping me from hiring someone who would have already been here? FOURTH? No, I would NOT like to reschedule. Terrible customer service, they were scheduled at noon, sent emails saying I need to be ready because I scheduled them, didn't call till after 5:00 to tell me they aren't coming. I will NEVER use them again, and, if you actually need something done, I would recommend you don't either. I turned away several other inquiries only to have them no-show every single scheduled visit.

Very professional! Josh the project manager was always available to answer questions! The whole team took pride in their work! Will definitely use them again when needed!

Robert was knowledgeable and took care of our clogged drain. He was friendly and respectful of our home. Thank you ?

Very easy and prompt to deal with

Good experience. After 4 quotes, they provided more information during review. They were personable and very easy to talk to. They did not try to sell additional products. While quote provided was mid-range, we knew this company earned our trust.

The employee was very friendly and carefully explained what the options were based on what he analyzed before completing the work. He explained both higher cost versus lower cost before he completed the job. Fortunately, the work was successfully completed in a short period of time and at the lower cost.

Very satisfied

Good service.

customer was satisficed