Founded 2008 • With Angi since April 2011
Service Provider Response
Here is a transcript of the emails that went between us. I responded to you in within 48 hours. Note there is nothing said about your project being too small, I am currently booked out solid, including most weekends, through August. Nearly 3 months. In my experience, 90% of people are not willing or are unable to wait that long. I do not like scheduling jobs out that far because a lot of customers have a problem paying a deposit of 50% 3 months early to lock in those dates, so I choose to limit my schedule to 3 months ahead. Disappointed you would fabricate an excuse and post a negative review over this issue. Good luck with your project. ----------------------------------------- Hi Chad, We just spoke on the phone about an estimate for tiling a small bathroom that we are remodeling. Like I said, we will be buying the tile ourselves. There is about 30 sq ft (~5'x6') of floor to tile and also tile the surround of a shower/tub (the tub is standard, about 30"'x56" and its 6'4" from tub to sealing. The floor tile will be larger tile probably about 1x2 or bigger and the tub surround will be subway tile. My wife would like it in a herringbone pattern but if that's a substantial increase in cost for install we can just do a regular layout. Also, I found you on Angie's List in case you're offering any coupons/savings through that site. Feel free to contact me at XXX-XXX-XXXX to call/text or email me. We're at [Member Information Removed] Seattle WA [Member Information Removed]. Let me know if you need any additional information. Thanks! Nick --------------------------------------------------- Chad, We are also considering using a shower surround wall like the Kohler Choreograph.. I'm assuming that would save on install time/money. Could you provide an estimate for that as well? Thanks! Nick ---------------------------------------------------- I am sorry, I do not install that Kohler system, not familiar with it. My current schedule is full through to the middle of August, and I am unable to take on more work at this time.Service Provider Response
As I am a 1 man company, I do my best to respond to as many inquiries as I can, but that is not always possible. While there has been issues with Angie's List and it's move to new servers/online system, I have not only lost many reviews but apparently have lost messages. I wish you had tried to contact me again rather than post a negative review when no contact or service was made/performed. I hope you were able to find another contractor to get the work completed. Please also keep in mind, I am usually anywhere from 4 to 8 weeks out before I can get any job on my schedule. I believe that is also in my profile, and I will check and confirm that with my Angie's List rep.Service Provider Response
I apologize for the miscommunication, We try our best to give as many estimates as possible. I did try and explain to you that from the information you gave on your tile issue, that a repair would not solve the problem, and we do not usually do repairs. We are an installation company. I also informed you that we were booked for 6-7 weeks out. This is a very busy time of year and we unfortunately are not always able to meet with every customer looking for an estimate. I wish you had contacted us in some way before posting a poor review.Health & Safety Measures
Angi Certified
2022 Super Service Award
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I have been in the masonry business for 25 years, I am a skilled mason and i have great references from people I have worked for, I guarantee the best work possible for your exact liking. Â
Angi Certified
Additional phone number - (206) 522-0290. Cost is determined by the scope of work. Â
Angi Certified
Offers Coupon
Chimcare is family owned small business servicing our local community since 1989. We pride ourselves in going above and beyond the call of duty for each and every one of our customers. All of our employee's are pre-screened, drug free and provide top notch service! Our Employee's arrive in uniform and in marked vehicles. When you Choose our company you really choose the best Chimney Sweep and Chimney Repair Company that Angie's List has to offer! We also sell and install woodburning and gas inserts. This includes fireplace installations. Call Today and Get Ready to have the best Service Possible! Additional Â