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Puget Sound Appliance Tech LLC
Appliance (Major Electric Appliance) - Install or Replace, Fridge, Freezer or Ice Maker Repair or Service, Appliance (Smaller Size) Installation and Replacement,
About us
Appliance repair and maintenance of all major in home appliances. We specialize in refrigeration units and many other appliances. we also repair hot water heaters.
Business highlights
Emergency services offered
24 years of experience
Services we offer
Gas stoves, Microwaves, We provide repairs on refrigerators, and we also do maintenance/cleaning on all appliances.mainly for residential customers., deep freezers, dishwashers, electric stoves
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.18 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 75% | ||
| 0% | ||
| 0% | ||
| 13% | ||
| 13% |
Showing 1-8 of 8 reviews
Ruth W.
Sep 2023
Buyer beware! Contractor showed up on time at the rental unit. I paid him over the phone for the amount he said I owed. He told me he made the dryer element repair, and then I learned he told the tenant he would return to make the repair. Next day we had the dryer vent cleaned and a bird nest was found in the vent. This contractor said there was no sign of a past or present problem with dryer itself. I then phoned Puget Sound Appliance (PSA) who said they would reverse the $567.79 charge (heating element and labor) on my charge card. This never happened. I challenged the expense with my card company. PSA then provided the card company with an invoice I had never before seen that included a penciled in no refund policy and a forged signature.
Michael T.
Jul 2022
I called Puget Sound Appliance Tech to examine my Samsung washing machine because it stopped draining. Jordan arrived and checked immediately and founds a filter that never cleaned even once. He opened the washing gently and showed me what to do when it happened again. His service is absolutely stellar, and I am glad he came to rescue my washing machine. Highly recommend.
John L.
May 2022
Problem skillfully diagnosed and explained to me. Repair would cost more than new unit so not done. Technicians were knowledgeable, friendly, prompt, and kind.
LARRY Y.
Feb 2020
The repair work went very well. It was difficult to find someone to work on a Samsung dryer. Jordan and his assistant readily accepted the assignment. They showed up right on time, rapidly diagnosed the problem - failed heating unit and thermostat - and also noted that one of the pulleys was not rotating freely and the belt was frayed, They had all the parts in their van and restored the dryer to working order in about 40 minutes. They restored the laundry area and left tbe place as if they had never been there. Very professional. I highly recommend them.
Response from Puget Sound Appliance Tech LLC
"Thank you [Member Name Removed] for the great review! We are thrilled that our Technicians could assist you and get your drye operating better than ever before! We are always here to assist!"
Matthew D.
Jan 2019
Jordan was on time and professional and he diagnosed the problem quickly as having to deal with the tracks on the freezer drawer. He greased the tracks with lithium grease and told me the other part of the problem was that the gasket around the freezer drawer was starting to go bad. He told me he'd check on parts availability and was very clear on the options/cost of fixing vs. replacing. Jordan followed up the next day to let me know the gaskets are unavailable due to the age of the freezer and left his number in case I had questions. While the seal isn't perfect, the work he did on the tracks fixed the problem long enough to allow us to limp our fridge/freezer along for a little while longer while we save for a new one. Jordan and Puget Sound were well worth the $100 diagnostic fee and I'll definitely call them again in the future.
Response from Puget Sound Appliance Tech LLC
"Thank you for the online review [Member Name Removed]! We enjoy helping our local community! I'm very glad our tech could fix the issue and are thrilled that we could help."
Douglas T.
Jul 2017
Good attention to detail
Response from Puget Sound Appliance Tech LLC
"Thank you very much, [Member Name Removed] we want to thank you for your Business. Take Care!"
Jim H.
Sep 2016
Amazing service from start to finish! Customer support and appointment setters are friendly and helpful. Our repairman was on time, identified the problem quickly and my washer running better than it has in 10 years. Very clean, friendly and cost effective. Highly recommend!!
Response from Puget Sound Appliance Tech LLC
"Thank you [Member Name Removed] we appreciate your review and want to give you a 75% off coupon for your next visit."
Jennifer I.
Aug 2016
unknown
Response from Puget Sound Appliance Tech LLC
"[Member Name Removed]. When we came out we quoted you a price after the Diagnostic. The Price we gave you was The Diagnostic fee plus parts and labor. You never asked these questions before we dispatched our truck to your location. You have to understand that our parts are not the same that you might see online. The parts we carry are marked up. This is a normal way of running a business. Our technician Jordan told you that you have an option. Fix or replace. It's very unfortunate that you make your review sound as if he forced you to pay! We do not run our business like that and am asking you to edit the review and be Honest."
Licensing
State Contractor License Requirements
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FAQ
Puget Sound Appliance Tech LLC is currently rated 4.1 overall out of 5.
Puget Sound Appliance Tech LLC accepts the following forms of payment: CreditCard
No, Puget Sound Appliance Tech LLC does not offer free project estimates.
No, Puget Sound Appliance Tech LLC does not offer eco-friendly accreditations.
No, Puget Sound Appliance Tech LLC does not offer a senior discount.
Yes, Puget Sound Appliance Tech LLC offers emergency services.
No, Puget Sound Appliance Tech LLC does not offer warranties.