FireWater Restoration Services
About us
FireWater Restoration Services Immediate response : Firewater Restoration Services with 24/7/365 day availability and on site response in less than 60 minutes - Guaranteed. Professional service : All of our service technician are I.I.C.R.C certified.; they are highly trained and use only state of the art equipment and techniques. Complete restoration : Our specialists don't just get the water out, we repair the source and perform a complete structural dry-out that includes disinfecting, sanitization, and dehumidification. Your one stop source from water damage to full reconstruction service. Hassle-free process : Our staff helps you file your flood or fire claim and offer helpful advice on how to navigate the insurance maze and provide a detailed receipt of services performed. We will bill your Insurance Company for you, one less thing for you to worry about.
Business highlights
Services we offer
Carpet Cleaning, Fire & Smoke Restoration, Mold Removal and Treatments, Odor Control, Sewage Cleaning, Textile Cleaning, Water Damage Extraction & Cleanup
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 25% | ||
| 25% | ||
| 25% | ||
| 25% | ||
| 0% |
This provider was very uncooperative.
"M[Member Name Removed], Thank you for your feedback. I just wanted to take the opportunity to place a comment on our role in your job. We were called by your insurance's Third Party Administrator (Codeblue) to inspect for water damage in your home. Upon our arrival you had a General contractor to provide the work. We inspected the loss and confirm that you had areas that were wet and dry-rotted. This was reported to them. After the initial inspection, it was also confirmed that you had asbestos materials where KCB was hired by your TPA to remove it. Between the contractor and the TPA, our involvement was non-existence. We all have the right to state their experience but truly important to state the facts as they are. Thank you,"
"Thank you for your inquiry... We respect your opinion as we will and have always concluded with the fact that we placed the floor protection. In our attempt to show that we care about the service/property, we fell short. This was a product that was sold to us by our vendor to not only be used on carpet as well hard surfaces. We have brought these issues to the vendor and have modified our business practices. In regards to the estimate. The estimates submitted to us came in June 9th and we replies with the our intent the same day. The only reason we suggested to be bill directly was due to avoiding the insured the taxes on the proceed paid. If the insures wants the proceeds, all we need is a w9 and we issue payment. IF there is a vendor, the same would apply. This is an IRS requirement and not in our control. I have attached a link for the ease of settling this claim. www.irs.gov/pub/irs-pdf/fw9.pdf Just to clarify any misunderstanding, we have never disputed that we were responsible for the refinishing the floors. The insured is the one that wanted to go through the insurance company and now June 11th if the first we hear about the insures intention. All of these issues could have been easy handled if the insure would just pickup the phone and call us/or even emailed. If the insures feels that the owner/me was rude, for that I am sorry. Sometimes inflections over the phone are not always the intent. Thank you, George"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.