Skylights West LLC
About us
Complete Skylight Installation Service Wa St Contr Lic# SKYLIWI953NA
Business highlights
Services we offer
Skylight & Solatube installation.
Amenities
Free Estimates
Yes
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When I bought my house a few years ago, my one hesitation was how light challenged it was. It’s surrounded by Douglas Fir, Western Red Cedar and similar. I like the setting, but we don’t get a lot of light inside. I asked Dan Marsh from Skylights West to take a look and he suggested skylights in our family room. Installation took less than a week for two large 6X2 foot skylights start to finish. I am still astonished by the transformation. Our formerly dark family room is now FLOODED with light from early morning until late in the evening. Whether it is overcast or sunny, the amount of light brought in is far beyond my expectations. This small change has changed the feel of not just that room but the whole house. I wholeheartedly recommend Skylights West to anyone considering skylights. Dan did most of the work himself, and he’s clearly mastered skylight installation. The skylights themselves are perfectly situated and look beautiful. The work area was enclosed with plastic and tarp, so there was no impact to the rest of the house during the few days of the installation. I can’t praise enough Skylights West and the guidance and execution they provided. Highly recommend to anyone wanting to bring more light into their home.
I contact Dan in August by email. He came while we were at work and check the skylights on our roof to provide an estimate about the cost. He left his business card on our porch to let us know that he came to check the site. Few days later he sent us an email with the cost that was well below the bid we received from other companies. Few weeks went by and I almost forgot about him since he did not follow up about the date the skylights suppose to arrive. However, considering that the skylights were not standard size it is understandable that took a bit of time to get the skylights. He called me while I was at work and told me that the skylights were ready, I was quite surprised since I thought he forgot about our job....considering some bad reviews I read on Angie's list about his responsiveness... He came the next day, while I was at work, replaced the skylights, left the bill and never talked to him again.
To be honest, this was the best experience I had with a contractor in a long time. I never met the guy in person, I didn't have to take any time off of work to meet him but he showed to be honest, trustworthy, and being able to do an excellent job for some painful custom size skylights. I will definitely recommend Dan to other customers. His responsiveness can be improved but it was worth the wait.
Was extremely candid during the assessment phase, had some very good advice about skylight placement and recommended against putting in skylights in our house due to beams and odd angles. In the past, other contractors told me it wouldn't be awkward or that they could make it work, but Dan was very clear and concise in his explanation of why it was not going to be okay to just stick skylights wherever we wanted.
Initially, I found his responsiveness a little odd, but now think it has something to do with his particular brand of Pacific Northwest stoicism. He didn't really do "check-ins" while we were waiting for his schedule to clear up, and I had less conversation with him over a month-long period than I had in an half an hour with any other person who's done work at our house. Nevertheless, he got everything done with a minimum of fuss and sales-pitching so I guess its a good thing.
The skylight turned out to be some custom creation the original house builder had fabricated on site. We called several skylight, roofing, and glass shops and all did not have a clue as to how to repair or replace the skylight, except Dan Marsh at Skylights West. It's hard to explain but it's more like a couple of windows in the roof, joined at the peak, than it is a skylight.
Dan came out, measured, then researched how best to replace this skylight. He had a custom skylight built at one of his contacts and was able to quickly order, and replace it. It did take several weeks for it to be fabricated, but it' i's now a beautiful finished skylight.
Dan kept is close communication through out the ordering and fabrication phase.
During the install he and his team carefully covered interior spaces to avoid any broken glass spills, but they didn't have any. They took extra care and went the extra mile to clean up glass that had originally fallen on the roof that we couldn't get to.
We've been through all kinds of weather since the skylight was replaced and it's performing flawless. It's a better looking skylight inside and out than what we had. It's much quieter in the driving rain.
We are very very pleased with Dan Marsh's work and follow through. Highly recommended.
I was impressed that he was willing to recommend what was best for my house and not what was best for lining his pockets. He ended up with less money on this job than he originally expected due to this.
When I came home, there was not a single sign that someone had cut holes in my roof. There was not any dust or things left behind. Just new solar tubes and a clean new skylight.
I'm pleased with the work and would recommend him to others.
Licensing
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