About us
Established in 2008 Started in Bellevue, WA, On The Go Moving and its owners are a product of many years of experience in the moving industry. Coming from many different backgrounds, the small but innovative team of management came together to form a moving company with nothing but the clients needs in mind. This company has proved to be not only backed by knowledge and experience, but heart as well. On the Go Moving strives to be as efficient as possible without compromising the quality service that you deserve and expect. The key to any move is good planning. Our trained professional movers are more than capable of performing all the packing and moving of your belongings. Basic Moving Plan at $170 per hour – Includes two movers and one truck. Three Man Moving Plan at $245 per hour – Includes three movers and one truck. Four Man Moving Plan at $285 per hour – Includes four movers and a truck. All of these services are priced according to the number of movers. Each additional mover adds another $55 dollars per hour to the overall charge and each is based on the use of one truck. We will also provide all equipment necessary such as dollies, moving pads, and tools. **Get 1 Month of Storage for free or 10% off your Move, call for details!**
Business highlights
Eco Friendly
Family owned & operated
Emergency services offered
17 years of experience
Services we offer
Moving & Storage. Local moving and storage. Full service moving and storage company.
Services we don't offer
Out of state moving. State to state.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Senior Discount
10% off
Accepted Payment Methods
- Check
- CreditCard
Our recent projects
- 60
Assorted photos uploaded by On The Go Moving & Storage
- 11
2021Moving and Storage
$875-$1500 - 4
2024Microsoft Sign storage and delivery
Reviews
4.7240 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 87% | ||
| 5% | ||
| 2% | ||
| 2% | ||
| 4% |
Filter reviews by service
Showing 1-25 of 240 reviews
Monica R.
Sep 2025
Moving
We had a great experience with this moving company! The team was on time, careful with our furniture, and super friendly. They made the whole process stress-free—highly recommend!
David W.
Jun 2025
Moving
Great, very hard works.
Rohan K.
May 2025
Moving
Caution: Unprofessional Service and Unacceptable Customer Treatment Caution to Microsoft employees: Avoid the mistake I made by choosing this company through the Passport app. The convenience isn't worth the risk. Please read the following before you decide to hire this company. I recently hired On The Go Moving & Storage for my apartment move within Bellevue, WA, and unfortunately had a terrible experience. The movers were extremely careless with fragile items--both of my high-end computer monitors were dropped and badly damaged due to clear negligence. To make matters worse, rather than genuinely helping resolve the issue, their customer service turned out to be shockingly rude and dismissive. Initially, the supervisor assured me they'd replace the monitors, but once payment was requested, their attitude completely shifted. The company insisted on full payment upfront without any guarantee of proper compensation. Communication quickly deteriorated into threats rather than cooperation; they repeatedly mentioned collections and legal action instead of working toward a fair solution. The claims process felt deliberately misleading, offering just $75 for damages worth over $850. The entire ordeal showed that On The Go Moving & Storage lacks accountability, professionalism, and basic customer empathy. While I understand the valuation process, my main concerns revolve around the negligence in handling fragile items and the inappropriate and unprofessional manner in which my claim was addressed. Accountability, professionalism, and empathy should always be a priority, irrespective of state guidelines. I strongly advise against hiring them, especially if you value your belongings and expect respectful customer service.
Megan C.
May 2023
Moving
It is going to cost as much as the packing/moving services to replace or repair the items that they destroyed or damaged. I hired On the Go for packing/moving services to help with a move within the same apartment complex. The movers were nice and the booking process was smooth. Given the very short distance of the move, I went with the basic insurance but their coverage is paltry. They damaged an expensive computer monitor beyond repair and only offered $15 for it. A wooden desk, filing cabinet, and outdoor table all have noticeable scrapes and damage. Other items were broken that were not well-packed and I'm sure there would have been more damage if I hadn't unpacked everything either the same day or the following day given the way that heavy items were packed in with delicate ones. Cables were also packed in different boxes from the items they went with, which has led to a lot of guesswork over which cord goes which what electronics. I've never had this many items destroyed or damaged. The damage wasn't apparent until after the movers had left. Even though there was decent service, this was overall the most disappointing experience I've ever had with movers and I will not be using On the Go again.
Response from On The Go Moving & Storage
"Good morning [Member Name Removed], Thank you for taking the time to leave a review. Based off your correspondence via email, you only mentioned (1) damaged item. Please send over pictures & make/model of the other destroyed items and we will gladly process your claim according to state regulations."
Susannah M.
May 2023
Moving
Onthego has saved my bacon more than once. They helped me with 2 quick moves with short notice, and easily set me up with storage when I was in between apartment settings. I can't tell you how much of a relief it was to be able to hire moving services and storage from THE SAME company. I recently decided to move out of state, and they were able to load up my storage items into an 11 foot van in 27 minutes and 16 seconds flat-- packed to the brim stem to stern. I was gobsmacked. There is no way I could have figured that all out on my own. They were friendly, professional and helpful from point A to Z, and regularly checked on me when I was sorting through my storage items just to make sure I was doing ok. The Manager Scott was consistently friendly and ready to help at a moment's notice. I would recommend this company to anyone trying to make a stressful move as easy as humanly possible. Onthego is awesome:).
Response from On The Go Moving & Storage
"Thank you for the great review! We always aim to be a company to depend on, and we are thrilled to know that is your experience. You have been an absolute pleasure to work with as well! Thank you again from everyone here at OTG!"
Jeremy W.
Apr 2023
Moving
I recently used On The Go Moving and Storage for my move and I couldn't be happier with their service. From the very beginning, they were incredibly professional and communicative. They provided me with a clear and detailed quote, and followed up with emails and text messages to confirm the moving time and date. On the day of the move, two movers named Nate and Michael arrived promptly at the scheduled time. They were friendly, courteous, and extremely efficient. They were also very organized and took great care in handling all of my belongings. They made sure everything was properly wrapped and protected during the move. Overall, I was very impressed with On The Go Moving and Storage's service. Their attention to detail and commitment to customer satisfaction was evident throughout the entire process. I would highly recommend this company to anyone in need of a reliable and professional moving company. Thanks to Nate, Michael, and the entire team at On The Go Moving and Storage for making my move a stress-free experience!
Response from On The Go Moving & Storage
"[Member Name Removed], Thank you so much for taking the time to leave a great review! We strive to be a company our community can depend on and to provide excellent service on every move. We are thrilled to know that was your experience. We will be sure to pass along your praise to the crew, and please remember us for any future moving needs. Thanks again from everyone here at OTG!"
Lisa Q.
Mar 2023
Moving
Professional, organized, easy to work with. We will be working with them again and again and referring to anyone who asks. This company is a rare find!
Response from On The Go Moving & Storage
"[Member Name Removed], Thank you for the great review! We always aim to be a company to depend on, and we are thrilled to know that is your experience. Thank you again from everyone here at OTG!"
Wes K.
Jan 2023
Moving
One box's contents were totally smashed, other items were damaged, a set of keys to our old house were never returned, no one is responding to emails.
Response from On The Go Moving & Storage
"Thank you for taking the time to write this review. Although it’s difficult to hear negative feedback, we appreciate you sharing your experience. We understand how it can be frustrating to sign up for a service & have it not work out the way you think it should. We want to address your concerns accordingly, please contact us at 425-761-8500 or [email protected]."
Brent D.
Jan 2023
Moving
I was apprehensive about the moving procedure but as the team took control, all of my concerns were taken care of. Everything went off without a hitch!
Response from On The Go Moving & Storage
"Thank you so much for the kind words! We strive to provide excellent service, every time. We are thrilled to know that was your experience. Please keep us in mind if the need for moving comes up again!"
Maegan M.
Nov 2022
Moving
They showed up on time and ready to work, and took very good care of my things. Took the stress out of what would have been a huge ordeal. More importantly, they were affordable. If you’re looking for a mover you should give them a call. I couldn’t have been happier with the service they provided, and I would definitely use them again.
Response from On The Go Moving & Storage
"[Member Name Removed], Thank you so much for the kind words! We aim to be an excellent company for our community to depend on, and we are thrilled to hear that was your experience. Thank you again and please think of us for any future moving needs!"
Allison D.
Nov 2022
Moving
The team of three has poor communication and we’re very slow. My quote for a 3 bdrm and 2 ba house move from Seattle to Kirkland took over 8 hours and was twice the quoted amount. They didn’t wrap items I specifically asked to be wrapped, like my antique chairs and my nightstands (which were scratched and corner chipped), and ended up with a ton of stuff in the basement that wouldn’t fit in the truck. I moved myself two years prior in the same size truck and was able to have all of my things loaded by movers without any issues and I haven’t acquired much in two years. They left a safe that I pointed out in the walk thru and repeatedly reminded them to put in the truck. Now I am stuck having to arrange a whole additional move (using a different company for sure). Do not ask them for help taking apart or putting together your bed frames. The lead guy was super slow on disassembly (meanwhile the other two had no guidance and didn’t know what to do or how to load the truck - one of them spent 20 mins wrapping a chair) and I had to ask him to re-check all the screws on the re-assembly as the frame was super loose and would have fallen apart. The company doesn’t seem to care about the major inconvenience leaving half my stuff, including a safe that I cannot lift, has caused me. Would not recommend this company or get a very detailed estimate and hold them to the hours agreed upon. Don’t sign the ending paperwork unless you are sure they moved all the items you needed moved, as they will not care to make it right afterwards.
Response from On The Go Moving & Storage
"Thank you for taking the time to write this review. Although its difficult to hear the not-so-good feedback, we appreciate you sharing your experience so that we can improve moving forward. We understand how it can be frustrating to sign up for a service & have it not work out the way you think it should. We will be addressing your concerns accordingly."
Dawn O.
Nov 2022
Moving
Came right on time. Swiftly loaded the truck with my stuff and took very good care of my personal belongings. Super friendly and hardworking staff. The great positive attitude throughout the entire move. That was a pretty cool experience being so high up there! So happy after using these guys. Recommend using them in a heartbeat!
Response from On The Go Moving & Storage
"Thank you so much for the kind words! We strive to provide excellent service, every time. We are thrilled to know that was your experience. Please keep us in mind if the need for moving comes up again!"
Crystal M.
Oct 2022
Moving
Fantastic communication and courtesy calls. The crew was respectful, charming and showed real hustle for us! Work completed far more quickly than estimated. Fair pricing. Highly recommend!
Response from On The Go Moving & Storage
"Thank you for the kind words! We strive to provide excellent service, every time. We are thrilled to know that was your experience. Please keep us in mind if the need for moving comes up again!"
Daniel K.
Oct 2022
Moving
We had a great experience with our move! They were available within a week's notice, they called before they arrived, and they were very accommodating to our needs. The customer service before, during, and after the move was wonderful. They were very responsive and the price was very reasonable. We had three movers, and they got the job done quickly and efficiently.
Response from On The Go Moving & Storage
"Thank you for the kind words! We pride ourselves on providing excellent quality service. We are happy to hear that was exactly what you experienced. Thank you once again please keep us in mind if ever in need of future service."
Nicole S.
Oct 2022
Moving
Nice guys, professional, hardworking, and efficient. They really care about customer service and everything went smooth with no problems. Thank you for doing an outstanding job.
Response from On The Go Moving & Storage
"Thank you for the kind words! We love hearing customer feedback regarding our moves and will be sure to let our movers know how great of a job they did. Thank you once again and please keep us in mind if the need for moving comes up again!"
Lee G.
Sep 2022
Moving
I enjoyed doing business with these movers. From start to finish, they were professional and clear on the moving process. For the quality of service I received, the prices were very reasonable. Everything was delivered in perfect and in a timely fashion.
Response from On The Go Moving & Storage
"Thank you for the kind words! We strive to provide service of the highest standard & we are glad you experienced just that! Please keep us in mind if the need for moving comes up again!"
Susan P.
Sep 2022
Moving
Great job! 5 movers showed up to move our home approx. 160 miles. Completed in one day. Extrememly polite, considerate, and professional. Would use them again.
Response from On The Go Moving & Storage
"Thank you [Member Name Removed], for taking the time to submit a 5 star review! Here at OTG, we care about our clients & the service we provide. We are SO happy you had a good experience & if the need for a move comes up again, please keep us in mind!"
Marie G.
Sep 2022
Moving
The best moving experience we ever had. The men were very professional and kind and went straight to work. They worked hard to get everything moved quickly and carefully. Will recommend to anyone looking for a mover.
Response from On The Go Moving & Storage
"Thank you so much for the wonderful review! We are so happy to hear this was the BEST MOVING EXPERIENCE EVER! We strive to provide service of the highest standard & we are glad you experienced just that. If there is ever a need for moving in your future , we hope to be your first call!"
David G.
Sep 2022
Moving
They were extremely professional in all email communications. The team that came provided great service, asked us frequently where we wanted things to be placed and took their time with our belongings.
Response from On The Go Moving & Storage
"Thank you for the kind words! We strive to provide service of the highest standard & we are glad you experienced just that! Please keep us in mind if the need for moving comes up again!"
Kimberly R.
Aug 2022
Moving
We were very happy with our movers who were careful with all of our furniture, punctual and efficient with their time and quick working. Pricing was very competitive. Thank you for making our move a pleasant experience.
Karin H.
Jul 2022
Moving
Excellent. I've hired this company 2x, and both times were awesome. On time, efficient, upbeat and professional.
David R.
Jul 2022
Moving
It was great! The guys showed up on time and worked quickly, but carefully, to get everything loaded up and then unloaded at the new place. I would definitely work with On the Go again in the future.
Morgan B.
Jun 2022
Moving
Great - showed up on time and we’re very quick.
Susanne W.
Feb 2022
Moving, Storage
We were devastated that On The Go Moving and Storage lost a large number of our belongings. They acknowledged that one of our nine wooden storage vaults were missing (lost or stolen). It has been over a year and we have not been compensated. Hiring this company was a huge mistake.
Susanne W.
Jan 2022
Moving, Storage
We regret trusting this company with our possessions. On March 26, 2020, On the Go Moving & Storage was hired to move our belongings from our home in Woodway, Washington to their storage facility in Redmond, Washington. We agreed to pay $390/mo for the company to store our possessions in their facility until we were ready to move them. On November 2, 2020 we went to the Redmond facility to retrieve our possessions, only to discovered that a significant number of items were missing (one large vault of items). Since that time, we have worked in good faith with the employees of the company to find our missing possessions, but all efforts have failed and they have refused any reasonable settlement for more than 10% of our home's contents. We strongly recommend that you not use this company.
Licensing
Bonded
Insured
Licensed*
Trade License Number
HG064180
Trade License Locale
WA
Trade License Authority
Washington Utilities and Transportation Commision
Trade License Expiration
12/31/2021
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
On The Go Moving & Storage is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 6:00 PM
Sunday: 8:00 AM - 6:00 PM
On The Go Moving & Storage accepts the following forms of payment: Check, CreditCard
Yes, On The Go Moving & Storage offers free project estimates.
No, On The Go Moving & Storage does not offer eco-friendly accreditations.
No, On The Go Moving & Storage does not offer a senior discount.
Yes, On The Go Moving & Storage offers emergency services.
Yes, On The Go Moving & Storage offers warranties.
On The Go Moving & Storage offers the following services: Moving & Storage. Local moving and storage. Full service moving and storage company.
Out of state moving. State to state.