MSN.COM

3.0(
2
)

Internet Service

Services we offer

INTERNET SERVICE

Reviews

3.02 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
100%
2
0%
1
0%
Rating CategoryRating out of 5
quality
3.0
value
3.5
professionalism
4.0
responsiveness
2.0
punctuality
2.0
Write a review
Showing 1-2 of 2 reviews
ANDY V.
10/2006
3.0
internet service
  + -1 more
I have never been a huge fan of MSN.com since they took over for my Qwest service, but I must admit that they have become much more of a reliable lately. Their help lines are unbelievable frustrating and time consuming when needed, However, if I didn't have to change emails I would probably have changed by now.
Description of Work: Monthly Internet Service.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0
$20
DAVID S.
01/2003
3.0
internet service
  + -1 more
IF YOU ARE HAVING CONNECTION PROBLEMS AND THE SYMPTOMS ARE THE SAME AS PREVIOUS INCIDENT(S), TELL THE SERVICE PERSON THAT YOU''VE BEEN THERE, DONE THAT AND IT''S NOT YOUR COMPUTER, AND THE PROBLEM IS WITH THEIR NETWORK, FIND IT & FIX IT.
Description of Work: DSL INTERNET SERVICE. PLAGUED BY FREQUENT SERVICE FAILURES OR INTERRUPTIONS -- SOME IN EXCESS OF 12 HRS. GENERALLY RELUCTANT TO ADMIT THEY ARE HAVING PROBLEMS AND NEARLY ALWAYS TELL THE CUSTOMER THE PROBLEM IS WITH THEIR COMPUTER. THEN THEY OFFER LENGTHY AND SOMETIMES DESTRUCTIVE TROUBLESHOOTING ADVICE. THEY PROVIDE NO REFUNDS FOR LACK OF SERVICE UNLESS THE OUTAGE IS IN EXCESS FOR 24 HRS AND THEN YOU HAVE TO ASK FOR IT IN THE STRONGEST POSSIBLE MANNER.
Rating CategoryRating out of 5
quality
2.0
value
3.0
punctuality
2.0
$50

    Contact information

    1 MICROSOFT WAY, Redmond, WA 98052

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Internet Service

    FAQ

    MSN.COM is currently rated 3 overall out of 5.
    No, MSN.COM does not offer free project estimates.
    No, MSN.COM does not offer eco-friendly accreditations.
    No, MSN.COM does not offer a senior discount.
    No, MSN.COM does not offer emergency services.
    No, MSN.COM does not offer warranties.
    MSN.COM offers the following services: INTERNET SERVICE

    Contact information

    1 MICROSOFT WAY, Redmond, WA 98052