WHITWORTH PEST SOLUTIONS INC
About us
Affiliations: EPA-Pesticide Environmental Stewardship Program--Gold-Level Member GreenPro Eco-Certified by the NPMA National Pest Management Association, Washington State Pest Management Association, International Society of Arboriculture, Puyallup/Sumner Chamber of Commerce, Building Owners and Managers Association, Transportation Club of Tacoma
Business highlights
50 years of experience
Services we offer
LAWN CARE & HOLIDAY DECORATING., RESIDENTIAL & COMMERCIAL SERVICES FOR STRUCTURAL PESTS--INCLUDING GREEN OPTIONS. RODENT EXCLUSION & CLEANOUT, TREE & SHRUB CARE, WEED CONTROL
Accepted Payment Methods
- CreditCard
Reviews
4.761 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 80% | ||
| 11% | ||
| 5% | ||
| 2% | ||
| 2% |
Showing 1-25 of 61 reviews
Sharon W.
Oct 2017
Had a home inspector check their work and he said it was excellent.
Sarah T.
Nov 2016
At first Whitworth was a responsive company and I trusted that they had a plan to eliminate the mice presence in my home. Had extensive exclusion work done to prevent mice from entering house as well as bait stations around the exterior of the home, bait stations and traps placed in the garage and multiple snap traps throughout locations inside my house. However, Whitworth was never able to completely eradicate the problem. Over the years I have continually trapped mice in the interior of the home in the same location. Whitworth never performed any additional exclusion work and would only rebait the traps - I had to closely monitor the ever revolving door of techs who came to the house- each new tech never even seemed to be aware of the situation, most didn't even know that I had traps inside the house that needed to be examined and if I wasn't home when the tech happened to be at the house, the interior was not examined. The last new tech who was out at the house seemed enthusiastic but he too was not aware of the problems and had to recount the history and show him where everything was located. After trapping 4 live mice in the weekend over thanksgiving, and 2 more in the previous week- one just before the tech came out for last service- and one the day after the interior traps were rebaited at my request-I just finally realized that whitworth's program was not doing anything to resolve my issue and I had been foolish to keep working with this company for so long. I also have had communication problems with the scheduling office. They keep insisting that they are sending me emails of when they are coming for service- which I have stated was important so that I could make sure to catch the tech so that the interior rebaiting of traps could occur- and I was no longer receiving these messages. Techs informed me that the issue would be noted and addressed but that did not happen. whitworth as a company did not seem particularly concerned to keep me as a customer nor did they resolve my pest issues. Over the course of my time as a customer with Whitworth (from 2011 to present) I have spent over $4,000 and have the exact same problem today that I did when I first contacted them
Chris W.
Sep 2016
very well very well
Diana S.
Sep 2016
Came out, evaluated trees to be sprayed, said any problems would be corrected quickly if we noticed an issue. Initially went well, fruit looked healthy, leaves great without insect damage. About 6 weeks ago suddenly noticed marked leaf insect holes and fruit drop; bark split and sap ooze. Contacted Jason, who came right out and said he's get back to me in 2 days with an answer. Nothing. I called about 2 weeks later; he said it would take him a little more time. No further info from him. Today, they call to schedule another routine spray. I asked to speak to Jason, who said he might have heard something from WSU...couldn't find the email. Now, 6 weeks after initial contact about this issue, no apology...just "I'm short handed'. BEWARE BUYER! NOT A GREAT WAY TO RUN A BUSINESS.
Keith H.
Jul 2016
unknown
Response from WHITWORTH PEST SOLUTIONS INC
"Thank you for taking time to review us. We appreciate it!"
Rena O.
Feb 2016
unknown
Response from WHITWORTH PEST SOLUTIONS INC
"We appreciate the review and are grateful to have you as a client. Thank you!"
Priscilla B.
Nov 2015
.
Response from WHITWORTH PEST SOLUTIONS INC
"We really appreciate the review. If you ever have any questions regarding the service, please contact us at 253-845-1818. Regards, Erik"
Marybeth H.
Oct 2015
unknown
Response from WHITWORTH PEST SOLUTIONS INC
"Thank you for taking the time to review our company. If there's anything you need or you have any questions, feel free to contact me at 253-845-1818. Regards, Erik, G.M."
Sheila K.
Jul 2015
unknown
Response from WHITWORTH PEST SOLUTIONS INC
"Thank you for reviewing us. We appreciate all feedback."
Vanessa H.
Apr 2015
unknown
Response from WHITWORTH PEST SOLUTIONS INC
"Thank you for taking the time to review our company. We appreciate all feedback."
Janice P.
Mar 2015
We've been using them for a number of months now. I am not really impressed. I evidently misunderstood exactly what it all entails, what kind of work they will be doing but the other thing is I think $65 is an outrageous amount to charge monthly to come out and check out for traps for ten or fifteen minutes. I am not happy with all that.
Response from WHITWORTH PEST SOLUTIONS INC
"Thank you for reviewing our company and for speaking with me over the phone. The feedback was helpful and we'll continue to work on improving your service as we discussed. Please call again should you have any questions or concerns."
Peggy K.
Jan 2015
unknown
Response from WHITWORTH PEST SOLUTIONS INC
"Thank you very much for reviewing our company. We appreciate all feedback."
Julie R.
Jul 2014
We loved them. we spent $120 for the initial and now we're on a $65 a month plan. We went out after they did their pest control and found 7 dead mice so that was exciting to us. They followed up and asked us if we wanted to delay starting up a monthly plan which was very nice. They wanted us to see if their job was good or not. Someone not wanting to up sell us was refreshing.
Response from WHITWORTH PEST SOLUTIONS INC
"Thank you for taking the time to review our company. We appreciate it!"
Karen M.
Jun 2014
Very happy with services.
Response from WHITWORTH PEST SOLUTIONS INC
"Thank you so much for reviewing us. We appreciate taking the time to review us."
Jim F.
Jun 2014
He sprayed for carpenter ants and pavement ants. No more ants since he sprayed.
Response from WHITWORTH PEST SOLUTIONS INC
"{removed member name} thanks for taking the time to post a review. Much appreciated!"
Margaret H.
Jun 2014
All went well. This is the second time we have used Whitworth and each time we have had excellent, quick results. All contact people
have been pleasant, professional, and punctual.
have been pleasant, professional, and punctual.
Response from WHITWORTH PEST SOLUTIONS INC
"Thank you for reviewing us. We appreciate you taking your time to do so."
Peggie S.
May 2014
I did get also - reconstruction of a and quot;crawl spaceand quot; door. A company tech fabricated a new door to keep unwanted animals (Racoons) from occupying the house from below.
Response from WHITWORTH PEST SOLUTIONS INC
"Thanks for taking the time to review us. We appreciate it."
Jill D.
May 2014
Excellent!
Response from WHITWORTH PEST SOLUTIONS INC
"We appreciate you taking the time to review us. Thank you!"
Joseph O.
Apr 2014
Whitworth was comparable in price to other vendors. They came to the house, met the tenants, assessed the options to rid the house of these pretty big rats. They cleared the crawlspace of rats, installed new insulation and vapor barrier and set traps throughout the house and lot to mitigate. Problem solved. Removal of all the soiled insulation and rat poop in the crawl space was done in a fashion that the tenant commented on how professional the workman were.
I subscribed to their service in which they periodically check the house and traps for these little creatures.
Whitworth workman ship was timely, very comparable in cost to other vendors and they got the job done without surprises or drama! I trust these guys to the extent I increased the level of service they provide quarterly.
I subscribed to their service in which they periodically check the house and traps for these little creatures.
Whitworth workman ship was timely, very comparable in cost to other vendors and they got the job done without surprises or drama! I trust these guys to the extent I increased the level of service they provide quarterly.
Response from WHITWORTH PEST SOLUTIONS INC
"Thanks so much for writing a review for our company. We appreciate it!"
Carol H.
Apr 2014
We would highly recommend them.
Response from WHITWORTH PEST SOLUTIONS INC
"We appreciate your review and using our services. Thank you!"
Jeanne O.
Apr 2014
They come out once a month and treat for insects and rats. called them when i discovered a bird in our attic. they said they needed to wait until bird got out of attic and then would put in screening so that birds couldn't get back in. One guy did remove a bird carcass, however, he did not make me aware of it at the time. I found out afterwards. It took 3 trips by 3 different guys because every time they came they didn't have a ladder tall enough to reach the eaves on the second floor. Or they ran out of screening. Some of the screening they used is different weight and heft than other screening they used. THEN all of a sudden, the day after halloween, no less, all these black flies were on our stairwell wall. About 20 of them. we killed them and 20 more appeared. It was horrible. called whitworth and they treated the attic and REMOVED PART OF THE BIRD CARCASS THAT HAD BEEN LEFT UP THERE. The flies were coming from that dead bird. YUCK!!! the flies were all over the house, on the walls in the halls. What a nightmare. We signed a contract for a year and after this coming July we will not renew. Not very happy with them at all.
Response from WHITWORTH PEST SOLUTIONS INC
"On behalf of Whitworth Pest Solutions, I apologize for this chain of events that occurred regarding the bird issue. We want everyone we do business with to walk away feeling satisfied, and that obviously didn’t happen in this case. We appreciate your feedback - the information you provided to us was very helpful and we'll use it to improve our technician training and customer service at our Company."
Adrienne H.
Mar 2014
They are great! If you find bugs or something, you can capture it and take it to their office and they will tell you what it is and if you should be worried about it. They come around 4 or 5 times a year to spray the eaves and around the foundation and once a year they go under the house to spray.
They are courteous, on time, and professional. They are a little pricey, but their service is worth it. I trust them because they've never steered me wrong. They will come out and handle just about anything for me and they always let me know when they are here. They are very knowledgeable!
Once, my neighbors had a wasp nest in their yard, but they were all over my screen, which was a problem as I have an allergy to bees. They came out right away and got rid of that for me.
They are courteous, on time, and professional. They are a little pricey, but their service is worth it. I trust them because they've never steered me wrong. They will come out and handle just about anything for me and they always let me know when they are here. They are very knowledgeable!
Once, my neighbors had a wasp nest in their yard, but they were all over my screen, which was a problem as I have an allergy to bees. They came out right away and got rid of that for me.
Response from WHITWORTH PEST SOLUTIONS INC
"[member name removed] we appreciate you taking the time to give us feedback. Thank you very much!!"
Danny L.
Feb 2014
He was very nice and I would recommend him to anyone.
Response from WHITWORTH PEST SOLUTIONS INC
"Thank you for taking the time to post a review. We appreciate it."
Kathryn S.
Jan 2014
After having fleas for 6 months and Whitworth redoing the spray 3 different times I would not have them again. I finally don't have fleas in the house, but I believe this was mostly due to the weather getting cold. | |Their response was they couldn't help me until 21 days had past even though I would let them know I was finding hundreds of eggs and dozens of fleas on a daily basis. I found this very frustrating.
Response from WHITWORTH PEST SOLUTIONS INC
"We very much appreciate the feedback. We do our very best to exceed the expectations of every person we serve, and in this case we clearly did not. We are disappointed we were not able to do so. I would like to highlight a few things about our flea service: 1) Every customer is given a preparation sheet before the flea service. It is critical that the company and customers work together to solve the problem. One of the items the customer is instructed to do to ensure success is to have the pets treated by their veterinarian at the same time our treatment is being performed, so that fleas are not re-introduced into the house. [remove member name] refused to take her dog to a veterinarian to have it treated. 2) The reason we ask customers to wait 21 days after a treatment is that flea eggs are not killed by our treatment-they must hatch and develop into larva, at which time the insect growth regulator that we applied effects the fleas by not allowing them to reproduce properly as adults. 3) Flea eggs rarely can be seen by the naked eye. They are no more than 1/2 of one millimeter long. 4) In summary, we made a good faith effort to solve her problem -- performing two no-charge treatments indoors and outdoors for several weeks after the initial treatment, even after the likely possibility that the dog was re-infesting the premises. The fact that there are no fleas present now is not simply due to cold conditions, as fleas survive indoors year-round. More likely, the fact that no fleas are present now is at the very least partly due to our treatment efforts. After all is said and done, we are still not happy that [remove member name] is not happy, so we are immediately sending her a full refund. We hope that this helps cast just a little sunshine on [remove member name] day."
Jamie D.
Sep 2013
I was very impressed with Mike's thoroughness and professionalism. He inspected our entire house and property for all types of pests. He even went into the crawl space to check for evidence of rats, which the house had been treated for just before we moved in over a year ago. We had a hornets' nest in a tree in our backyard, which was the initial reason for our call. It was the Friday of Labor Day weekend, and we were concerned about the hornets because the nest was in a low tree very close to onr back sliding door. Mike got on the phone right away and scheduled a technician come out the next day to remove the nest. The technician was friendly, professional and efficient.
Licensing
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FAQ
WHITWORTH PEST SOLUTIONS INC is currently rated 4.7 overall out of 5.
WHITWORTH PEST SOLUTIONS INC accepts the following forms of payment: CreditCard
No, WHITWORTH PEST SOLUTIONS INC does not offer free project estimates.
No, WHITWORTH PEST SOLUTIONS INC does not offer eco-friendly accreditations.
No, WHITWORTH PEST SOLUTIONS INC does not offer a senior discount.
No, WHITWORTH PEST SOLUTIONS INC does not offer emergency services.
No, WHITWORTH PEST SOLUTIONS INC does not offer warranties.