WHITWORTH PEST SOLUTIONS INC

Had a home inspector check their work and he said it was excellent.

At first Whitworth was a responsive company and I trusted that they had a plan to eliminate the mice presence in my home. Had extensive exclusion work done to prevent mice from entering house as well as bait stations around the exterior of the home, bait stations and traps placed in the garage and multiple snap traps throughout locations inside my house. However, Whitworth was never able to completely eradicate the problem. Over the years I have continually trapped mice in the interior of the home in the same location. Whitworth never performed any additional exclusion work and would only rebait the traps - I had to closely monitor the ever revolving door of techs who came to the house- each new tech never even seemed to be aware of the situation, most didn't even know that I had traps inside the house that needed to be examined and if I wasn't home when the tech happened to be at the house, the interior was not examined. The last new tech who was out at the house seemed enthusiastic but he too was not aware of the problems and had to recount the history and show him where everything was located. After trapping 4 live mice in the weekend over thanksgiving, and 2 more in the previous week- one just before the tech came out for last service- and one the day after the interior traps were rebaited at my request-I just finally realized that whitworth's program was not doing anything to resolve my issue and I had been foolish to keep working with this company for so long. I also have had communication problems with the scheduling office. They keep insisting that they are sending me emails of when they are coming for service- which I have stated was important so that I could make sure to catch the tech so that the interior rebaiting of traps could occur- and I was no longer receiving these messages. Techs informed me that the issue would be noted and addressed but that did not happen. whitworth as a company did not seem particularly concerned to keep me as a customer nor did they resolve my pest issues. Over the course of my time as a customer with Whitworth (from 2011 to present) I have spent over $4,000 and have the exact same problem today that I did when I first contacted them

very well very well

Came out, evaluated trees to be sprayed, said any problems would be corrected quickly if we noticed an issue. Initially went well, fruit looked healthy, leaves great without insect damage. About 6 weeks ago suddenly noticed marked leaf insect holes and fruit drop; bark split and sap ooze. Contacted Jason, who came right out and said he's get back to me in 2 days with an answer. Nothing. I called about 2 weeks later; he said it would take him a little more time. No further info from him. Today, they call to schedule another routine spray. I asked to speak to Jason, who said he might have heard something from WSU...couldn't find the email. Now, 6 weeks after initial contact about this issue, no apology...just "I'm short handed'. BEWARE BUYER! NOT A GREAT WAY TO RUN A BUSINESS.

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We've been using them for a number of months now.  I am not really impressed.  I evidently misunderstood exactly what it all entails, what kind of work they will be doing but the other thing is I think $65 is an outrageous amount to charge monthly to come out and check out for traps for ten or fifteen minutes.  I am not happy with all that.

Excellent!